Likelihood to Recommend For any business that is remote - this is an absolute must. Businesses that are brick and mortar that don't have a lot of passwords or not a lot being used across the board, this may not be something a company like that would have a need for. But anything remote or with many employees using logins to outside websites and apps, this is the way to go.
Read full review It is well suited for creating and updating and deleting employee attributes through Azure AD provisioning. But there can be some scenarios such as installation of provisioning agent documentation can be improved with proper screenshots. This will help consultants better in further implementations in future. The integration perspective is good but still the documentation available has scope of improvement.
Read full review Pros Ability to store multiple different logins for one site for assistants that work under multiple solicitors. Ability to share passwords between staff when needed without them being sent by email or simply passed around on notes, making it much more secure. Read full review Microsoft Entra ID's biometric authentication improves security and streamlines user access through facial recognition and fingerprint scanning, which are reliable and practical. Users can easily confirm their identities using biometrics, smart cards, or PINs, increasing security without disrupting business operations. Microsoft Entra ID provides us with a thorough security comprehension by allowing us to effectively manage user identities, regulate access entitlements, and track authentication events. Read full review Cons It does not work for all platforms. some secure platforms are still managing to avoid the usage of platforms like these. Sometimes we add passwords and we have to do it a few times for them to show in the selected folder. I have nothing else. Read full review Support has been less responsive than we'd like. Sometimes, responses/callbacks can take days. There seem to be some credential conflicts with users who had "personal" accounts in the past using the same email address. Would like more options for chat-based troubleshooting, rather than phone or email. Read full review Likelihood to Renew LastPass has been a game changer for me. I keep more than 100 passwords for financial sites for my company and many of those sites will automatically log you out if you've been idle for 10 or 15 minutes. Typing and re-typing credentials is not only extremely inefficient, but it also adds the risk that you could type them incorrectly and have your account locked. LastPass fills in all my credentials automatically and helps me to generate secure passwords for new sites. I will always want this software on my machine because it makes my life so much easier.
Read full review In an Office 365 environment Entra ID is part of the package, it makes life easier compared to a traditional active directory. It’s feature rich, packed with analytics and security features to protect users from being compromised, it can be costly to equip all users with the extra features but is well worth the time saved and the extra features to avoid potential security breaches that can be costly for companies. The SSO features and integration into 3rd party applications is something that interests us, but a lot of our specialist software doesn’t support it, but it’s currently being developed so that will be another feature we will be using in the future.
Read full review Usability I login to LastPass when I turn on my computer in the morning and I use it throughout the day. I cannot express how much easier, quicker, smoother (running out of adjectives) this is than our old Excel spreadsheet. I don't bookmark pages anymore, I put them in last pass as all I have to do is search for the site name, press launch and because I have auto signin for most of the sites, I'm in and doing my business in seconds. Truly a blessing!
Read full review I think it can be hard to manage, but only because it is so big. Any time you have a lot you can do the management of it gets harder. They do a good job making it good to use and document the product very well.
Read full review Reliability and Availability There has been a handful of outages but they have been either minimal or rarely severe
Read full review Performance I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.
Read full review Support Rating LastPass is part of the essential lifeblood of our operations. It's so immensely necessary and useful that I can't imagine doing my job without it. The peace of mind it delivers along with convenience and the constant updates to the latest and greatest features make this product all around amazing. I can't recommend it enough.
Read full review I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
Read full review Online Training Most training was internally produced
Read full review Implementation Rating Educating users on password management and the basics of the solution is key to then have them successfully start using it themselves. Many have taken it further and now use it for personal passwords as well.
Read full review Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
Read full review Alternatives Considered The has been the first and only password management software that I have used so far, and haven't found a need to change it. I have seen promotions for other software like Roboform and Dashlane but have not had the desire to test how these work because I'm comfortable using Lastpass.
Read full review Microsoft seems to be the better service for cloud identity syncing and is still a leader in this realm. Their service is reliable, and we use it with all of our clients. Compared to Okta, the cost is more affordable and they include a lot of services in the Microsoft licensing plans. This makes it the better option for most cases.
Read full review Contract Terms and Pricing Model The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
Read full review Scalability It has been really helpful to be able to evolve how we use LastPass as we grow and change departments, add departments, add personnel, and levels of security. Having some flexibility has been great to get us what we need and not have to change platforms, which for a growing company is always a pain.
Read full review Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.
Read full review Professional Services Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
Read full review Return on Investment Mitigating MSP compromising is the biggest thing. We have not had a breach before LastPass for Business, and certainly not since. Many MSPs get compromised due to recycled passwords and having them stored insecurely. Another positive is that we are a reseller. When we see a client using autofill in a browser, which is insecure, we can offer them this solution, and being users ourselves, helps with the selling points. When onboarding new employees, being able to add them to LastPass for access already conditions them that this is the only way to manage passwords for our customers. This mitigates, if not fully eliminates, the possibility of security breaches. Read full review I believe that the reduction in requests for lost access passwords has been considerably reduced by 20%. There has been an increase in the productivity of each user who has used Entra ID; what these types of programs do is act as a motivator for users so that they can work more comfortably and avoid procrastinating. Read full review ScreenShots LastPass for Business Screenshots