TrustRadius

MaestroQA vs. Martal Group

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MaestroQA
Score 8.5 out of 10
N/A
MaestroQa is QA software that aims to drive customer loyalty. It provides unfiltered visibility into what's happening with agents, customers, CX processes, and business with a quality program built on MaestroQA.N/A
Martal Group
Score 8.3 out of 10
N/A
Martal Group is a lead generation & sales agency servicing B2B tech companies. They provide lead services, catering lead generation and sales services across 50+ verticals.N/A
Pricing
MaestroQAMartal Group
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MaestroQAMartal Group
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
MaestroQAMartal Group
Small Businesses
Sogolytics
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Score 8.9 out of 10
Smith.ai Live Website Chat
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Score 9.0 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10

No answers on this topic

Enterprises
Quadient Inspire
Quadient Inspire
Score 9.4 out of 10

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All AlternativesView all alternativesView all alternatives
User Ratings
MaestroQAMartal Group
Likelihood to Recommend
10.0
(1 ratings)
8.3
(4 ratings)
User Testimonials
MaestroQAMartal Group
Likelihood to Recommend
MaestroQA
If you have a small to mid-size Contact Center, MaestroQA is a wonderful tool to measure the quality of service being delivered by your agents.
Verified User
Anonymous
Read full review
Martal Group
Martal Group really is the perfect partner to attract new customers and grow the business.They understood our business very quickly and acquire suitable customers with realizable projects.
Ines Maione | TrustRadius Reviewer
Ines Maione
Marketing Manager
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Pros
MaestroQA
  • Monitors the quality of our agents
  • Provides a user-friendly front end
  • Provides detailed reporting
Verified User
Anonymous
Read full review
Martal Group
  • Well organized and provided regular updates.
  • Followed our direction regarding the target industries.
  • Asked questions and clarification and willing to make adjustments.
Verified User
Anonymous
Read full review
Cons
MaestroQA
No answers on this topic
Martal Group
  • Flexibility
  • Alignment with Account Service and Partners
Verified User
Anonymous
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Alternatives Considered
MaestroQA
NICE CXone has a great QMS - Quality Management System, but it comes at a much higher cost than MaestroQA
Verified User
Anonymous
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Martal Group
No answers on this topic
Return on Investment
MaestroQA
  • We saw an instant improvement in our Agent's quality
  • This is truly a collaborative tool - Quality Analyst - Agent
Verified User
Anonymous
Read full review
Martal Group
  • In fact, we have acquired numerous customers in the USA that we would not have been able to acquire and adequately support without Martal Group in the USA.
Ines Maione | TrustRadius Reviewer
Ines Maione
Marketing Manager
Read full review
ScreenShots