Likelihood to Recommend A company or organization that is in contact with the customer and wants to examine customer behavior in the purchase and selection of products and services should use this platform. It does not matter how many advertising tools and referral links or social media campaigns you use to attract customers. In any case,
Magento BI integrates all the information and DB as a single platform and provides you with the best reports.
Potential customers can be positioned according to location, city, country. Now we know exactly which product is most popular and where to put our advertising costs on which site or social network has the most audience. Read full review If you've got multiple applications to pull data from, Zoho Analytics is key. As soon as you get beyond hundreds, and into thousands of rows, I'd say you need a tool like Zoho Analytics. We've used it to analyze millions of rows and the engine seems to work well. If you've been able to utilize Excel to create visualizations, you'll find Zoho Analytics to be much more user friendly, in my opinion
Read full review Pros It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report. The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts. The ability to customize dashboards and rearrange reports quickly is great and intuitive! Read full review It gives a single unified view everyday for our sales team to look at to track their progress and the progress of their peers in achieving the targets It helps Account Executives to analyse their sales pipeline and find out the score for each deal and any high potential deal that is not getting enough attention Some of our consultants have built very powerful stories on how and what impacts sales using storyboards and they are well understood by senior leadership Read full review Cons Educational videos and tutorials must be more simpler and more understandable language with subtitles There should be the ability to select graphic diagrams with different shapes and graphs The basic features of the Essential Paln can be increased with the current price so that startup companies can better use the features of this platform. Read full review Viewers are provided as "add-ons", this should be basic part of the package. Activity logs of every events is important for audit purpose. it should have been provided with every version. More generics and custom reports support. should be extensible Better aspects of Mobile views, UI/UX in small devices. Read full review Likelihood to Renew I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool
Read full review Usability In addition to its features, it has made the
Magento Commerce platform much better, more functional, and smarter, and through
Magento BI dashboard they know very well what reports have been sent and all our business tools are summarized in one business platform. The ability to share report results is very popular and useful, and you can share content with anyone anywhere in the world.
Read full review Zoho Analytics for ease of use and the overall end-user experience. It helps in maintaining data base and creating customized logical data. Report preparation becomes easy, and the visual representation creates a magical presentation. The meaningful data help in business analytics and projections helpful for planning futuristic strategy with the help of Data modelling and figures
Dr. ROOPESH RAO Head Industry Institute Initiatives/Training and Placement Officer
Read full review Reliability and Availability ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
Read full review Performance ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
Read full review Support Rating The very strong and knowledgeable support team and great help forums and documents, any questions and cases will be answered immediately or checked through tickets and resolved quickly. It is also possible to send comments and changes. Or our team , fast response and after-sales cooperation of the service company is always more than the product itself and its quality, and we want the service and support to support our interests.
Read full review The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
Read full review Implementation Rating If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
Read full review Alternatives Considered The advantage of
Magento BI is easier compatibility and adaptation with Adobe platforms and easier installation, configuration and customization with Mojto Store Builder and its various caskets, and I am very satisfied with it now and in every way I think it is a very good platform for integration in reporting.
Read full review We used
Yellowfin for 1 year and it really doesn't compare to Zoho Analytics because it doesn't have the native integration with ManageEngine's tools and the customization is more technical, Zoho Analytics lets you create dashboards automatically, immediately when you connect the data source (no matter if that is a MSSQL database, URL or an XLS file), maybe you will require custom some details in the dashboard, but it's not compared to create it from zero.
Read full review Scalability I have not really had problems with the operation of the platform; when I accessed it, I managed to do the work in the ideal times. The statistical development responds very quickly to the user’s requirements, and it is easy to extract the data to make the particular combinations that interest the industry.
Read full review Return on Investment Very comprehensive and complete reports that give us a lot of information about the customer Easy integration and features of pulling data directly from our recorded customer database Read full review The ability to create and refresh a report has helped to reduce over 50% of time required to prepare elaborate MIS on a monthly basis. It helped with analyzing data directly from the CRM and imported historical data at the same time. Read full review ScreenShots Zoho Analytics Screenshots