What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
139 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Magento BI (formerly RJMetrics)

If you have multiple sources of data that you need to compile into one to cross report, this is a good tool to do that. The connections of those data sources definitely need an expert, so keep that in mind. Also keep in mind, that if you are starting from square 0 on database queries and reporting, there will be a learning curve. I think once you have the base knowledge though, RJ Metrics is relatively intuitive, has a nice UI, and most importantly, allows us to build the reports that we need with confidence that the information included in the reports is up to date and correct.
Kristen Edgerton | TrustRadius Reviewer

Zoho Analytics

It's very helpful for small companies with a limited budget to perform some data analysis and visualization. It's probably super helpful if you are tied into the Zoho ecosphere for your other business applications, although we are not in that position. It's also great that Zoho requires no on-prem installed component, for people without access to IT support and limited rights to install applications. Because you will eventually run into charting limitations, if you have high expectations and IT support, however, many people are going to be happier with Tableau from the point of view of options. Please note that my ratings are based on the Basic plan, so there are features Zoho has that I will not rate because, at this level, they are too limited to be practical
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Magento BI (formerly RJMetrics)
9.7
Zoho Analytics
7.5
Pixel Perfect reports
Magento BI (formerly RJMetrics)
9.0
Zoho Analytics
7.9
Customizable dashboards
Magento BI (formerly RJMetrics)
10.0
Zoho Analytics
7.0
Report Formatting Templates
Magento BI (formerly RJMetrics)
10.0
Zoho Analytics

Ad-hoc Reporting

Magento BI (formerly RJMetrics)
8.3
Zoho Analytics
7.4
Drill-down analysis
Magento BI (formerly RJMetrics)
7.0
Zoho Analytics
7.5
Formatting capabilities
Magento BI (formerly RJMetrics)
8.0
Zoho Analytics
7.0
Report sharing and collaboration
Magento BI (formerly RJMetrics)
10.0
Zoho Analytics
7.7

Data Discovery and Visualization

Magento BI (formerly RJMetrics)
8.0
Zoho Analytics
5.9
Pre-built visualization formats (heatmaps, scatter plots etc.)
Magento BI (formerly RJMetrics)
8.0
Zoho Analytics
5.7
Location Analytics / Geographic Visualization
Magento BI (formerly RJMetrics)
Zoho Analytics
6.3
Predictive Analytics
Magento BI (formerly RJMetrics)
Zoho Analytics
5.8

Access Control and Security

Magento BI (formerly RJMetrics)
10.0
Zoho Analytics
7.7
Multi-User Support (named login)
Magento BI (formerly RJMetrics)
10.0
Zoho Analytics
7.6
Role-Based Security Model
Magento BI (formerly RJMetrics)
10.0
Zoho Analytics
Multiple Access Permission Levels (Create, Read, Delete)
Magento BI (formerly RJMetrics)
10.0
Zoho Analytics
8.6
Single Sign-On (SSO)
Magento BI (formerly RJMetrics)
Zoho Analytics
6.9

Report Output and Scheduling

Magento BI (formerly RJMetrics)
Zoho Analytics
8.6
Publish to Web
Magento BI (formerly RJMetrics)
Zoho Analytics
7.5
Publish to PDF
Magento BI (formerly RJMetrics)
Zoho Analytics
9.4
Report Delivery Scheduling
Magento BI (formerly RJMetrics)
Zoho Analytics
8.8

Mobile Capabilities

Magento BI (formerly RJMetrics)
Zoho Analytics
4.6
Responsive Design for Web Access
Magento BI (formerly RJMetrics)
Zoho Analytics
7.1
Dedicated iOS Application
Magento BI (formerly RJMetrics)
Zoho Analytics
2.8
Dedicated Android Application
Magento BI (formerly RJMetrics)
Zoho Analytics
4.5
Dashboard / Report / Visualization Interactivity on Mobile
Magento BI (formerly RJMetrics)
Zoho Analytics
4.1

Application Program Interfaces (APIs) / Embedding

Magento BI (formerly RJMetrics)
Zoho Analytics
3.8
REST API
Magento BI (formerly RJMetrics)
Zoho Analytics
4.2
iFrames
Magento BI (formerly RJMetrics)
Zoho Analytics
3.4

Pros

Magento BI (formerly RJMetrics)

  • It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report.
  • The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts.
  • The ability to customize dashboards and rearrange reports quickly is great and intuitive!
Kristen Edgerton | TrustRadius Reviewer

Zoho Analytics

  • One small but important feature that I like is that I can show dates by ISO week, this is very helpful for multi-year reporting within a business that works and speaks by ISO week.
  • Zoho Reports is a good tool to use for data reporting from Zoho Projects. Very useful if you are already in the Zoho ecosystem.
  • We use this tool to provide reports to leadership and review team goals. This is very helpful for users who do not use Zoho Projects but want information on day-to-day operations and goal setting.
Anonymous | TrustRadius Reviewer

Cons

Magento BI (formerly RJMetrics)

  • I don't have any database or SQL training, so it took me a little longer than desired to get started up and comfortable with RJ. I wasn't present when we on-boarded with RJ though, which could have been part of the problem, but you definitely need a very basic level of query language and formula writing knowledge to hit the ground running and use this tool to its full capability.
  • RJ gives you the ability to set email updates on whichever reports you choose. I wish that these reports were a little more customizable to give only the pertinent information from a large report to the parties who need it. IE, customize the view for marketing vs. design but all based on the same report.
  • It would be helpful to get an email from RJ with tips and tricks (short videos or blogs) to be able to continue to learn more about this tool.
Kristen Edgerton | TrustRadius Reviewer

Zoho Analytics

  • Reports was challenging to understand initially and some of their documents were out of date so importing did not work.
  • It would be nice if the importing instructions were a little more clear for the layman as not all businesses can have an IT department or the like to set up software like this.
  • Due to insufficient descriptions, it can be unclear as to what a report is describing or displaying to you.
Anonymous | TrustRadius Reviewer

Usability

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Zoho Analytics

Zoho Analytics 8.2
Based on 1 answer
It is very usable for me, but I have had to help others who were less computer savvy figure it out.
Anonymous | TrustRadius Reviewer

Support Rating

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Zoho Analytics

Zoho Analytics 9.1
Based on 2 answers
High response
Mostafa Adam, PMP | TrustRadius Reviewer

Alternatives Considered

Magento BI (formerly RJMetrics)

No answers on this topic

Zoho Analytics

Very powerful charts and graphs that are much easier to use than Excel. It's like a pivot table combined with a chart. I love the ability to dynamically change the charts just by turning data sets on and off in order to drill down and analyze individual data sets without having to create dozens of new charts.
Ramin Sultanov | TrustRadius Reviewer

Return on Investment

Magento BI (formerly RJMetrics)

No answers on this topic

Zoho Analytics

  • We wasted our money with Zoho reports and feel that this product is not commercially ready.
Sergei V. Ostapenko | TrustRadius Reviewer

Screenshots

Pricing Details

Magento BI (formerly RJMetrics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Magento BI (formerly RJMetrics) Editions & Modules

Additional Pricing Details

Zoho Analytics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoho Analytics Editions & Modules

On-premise Edition
Professional$301
  1. per user per month billed annually
SaaS Edition
Basic$251
Standard$502
Premium$1253
Enterprise$4954
  1. 0.5M rows, 2 users
  2. 1M rows, 5 users
  3. 5M rows, 15 users
  4. 50M rows, 50 users
Additional Pricing Details
There is a 10% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

Rating Summary

Likelihood to Recommend

Magento BI (formerly RJMetrics)
8.0
Zoho Analytics
8.3

Usability

Magento BI (formerly RJMetrics)
Zoho Analytics
8.2

Support Rating

Magento BI (formerly RJMetrics)
Zoho Analytics
9.1

Add comparison