Mailtrack vs. Mixmax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mailtrack
Score 8.2 out of 10
N/A
Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users. The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the…N/A
Mixmax
Score 8.8 out of 10
N/A
Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and organizing their daily workflows, Mixmax aims to increase reps' productivity and empowers them with tools that help them sell. The vendor offers 5…
$29
per month
Pricing
MailtrackMixmax
Editions & Modules
No answers on this topic
SMB
$29
per user/per month
Growth
$65
per user/per month
Free Plan
Free
Enterprise
Contact sales team
Offerings
Pricing Offerings
MailtrackMixmax
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MailtrackMixmax
Considered Both Products
Mailtrack
Chose Mailtrack
MailTrack is free to use in its limited use case, which is why it was it was selected before any other products at an individual capacity. It's super easy to use and I find it very accurate in doing what it's supposed to do. It's like the Apple of mail tracking, it just works. …
Mixmax

No answer on this topic

Top Pros
Top Cons
Best Alternatives
MailtrackMixmax
Small Businesses
Mixmax
Mixmax
Score 8.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Mixmax
Mixmax
Score 8.8 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MailtrackMixmax
Likelihood to Recommend
9.4
(50 ratings)
10.0
(25 ratings)
Usability
8.7
(40 ratings)
-
(0 ratings)
Support Rating
7.1
(42 ratings)
9.0
(4 ratings)
User Testimonials
MailtrackMixmax
Likelihood to Recommend
Mailtrack
Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for. If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.
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Mixmax
Mixmax is very useful for reaching out to multiple clients at once, when you have to send them a similar message and get that message out as quickly as possible. It is also great for scheduling emails to go out later, such as when you are Out of Office or want to send something during the weekend
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Pros
Mailtrack
  • Immediately you will be notified once any user accesses the email. There is no delay. We have crossed checked and it works awesome.
  • The Mailtrack extension is easy to use. Setting up an account and getting started is smooth and fast.
  • Free version includes unlimited email tracking, this is fab.
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Mixmax
  • I have been using this platform in my company to handling the email tracking and engaging with the emails, it is far most the best help that I can have to actually do my work to great extent.
  • It helps me to create a pool in my own email inbox instead of creating in one system and then transferring it to others.
  • It also has amazing feature which is totally automated.
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Cons
Mailtrack
  • Some of the settings can be confusing at first.
  • Some alerts are on by default and can be annoying at times.
  • Good to know if the email was deleted.
  • It would be great to know how much time recipients spent on each email.
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Mixmax
  • In window templates do not always populate when composing a new email via Gmail.
  • PDF preview is not always the best approach for sharing a PDF.
  • Mixmax web app is cluttered for a new user - takes a little time to understand where everything is located in the web app.
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Usability
Mailtrack
I would rate Mailtrack's overall usability as a ten out of ten. The reasons for this are actually quite simple. For now, only I have been using Mailtrack. However, looking at the rather easy to use characteristics Mailtrack has to offer, I would not hesitate to recommend it to the rest of my colleagues.
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Mixmax
No answers on this topic
Support Rating
Mailtrack
I didn't really need to use the customer support but the fact that they proactively make the installation process so easy by providing step by step instructions with videos and everything is kind of pro-active customer support that is needed. Good for them because at the end of the day, it's everyone's dream to use a product that they don't need support for.
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Mixmax
Every time I have reached out to Mixmax I automatically get an email from a trained professional who has perfect insight into my issue with an understandable reason to why I am having and issue offers me a solution. The wait time is only around 5 minutes and they are always offering sympathy in certain situations.
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Alternatives Considered
Mailtrack
There's a free tier. Obviously, there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it gets bumped up. The fact that if other people have Mailtrack you will actually get notified who read your email. But the fact that there is a free tier is HUGE.
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Mixmax
Tellwise is a bit more expensive $29/month/user and provides a bit more extended functionality for email and marketing automation. However, Mixmax's feature-set is still suitable for marketing automation and covers everything that is necessary for most sales for early-stage startups, for a much cheaper price (just $9/month/user for the "starter" plan).
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Return on Investment
Mailtrack
  • I'm currently using the free version so my investment was time spent downloading the browser extension. I would say it's worth the investment because I can make more value through each email by finding the right time to send replies or know when is the exact time I should follow up.
  • Knowing when an email is read multiple times helps me know the importance of the content in my email.
  • The paid version allows Mailtrack to tell you which recipient read the email if there was more than 1.
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Mixmax
  • Mixmax has probably saved me 2 or 3 business deals simply by having the "remind" feature because I didn't forget about the communication with the person.
  • It saves 10% of my time from having to search through email to find important communications with business contacts.
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ScreenShots

Mailtrack Screenshots

Screenshot of Know when your emails were opened, and how many times.