ManageEngine Application Manager vs. Microsoft System Center Operations Manager (SCOM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine Application Manager
Score 9.4 out of 10
N/A
ManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.
$395
per year per user
Microsoft System Center Operations Manager (SCOM)
Score 7.2 out of 10
N/A
Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A
Pricing
ManageEngine Application ManagerMicrosoft System Center Operations Manager (SCOM)
Editions & Modules
Professional Edition
$395
per year per user
Enterprise Edition
$9,595
per year per user
No answers on this topic
Offerings
Pricing Offerings
ManageEngine Application ManagerMicrosoft System Center Operations Manager (SCOM)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ManageEngine Application ManagerMicrosoft System Center Operations Manager (SCOM)
Top Pros
Top Cons

No answers on this topic

Features
ManageEngine Application ManagerMicrosoft System Center Operations Manager (SCOM)
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
ManageEngine Application Manager
8.9
13 Ratings
15% above category average
Microsoft System Center Operations Manager (SCOM)
6.1
22 Ratings
22% below category average
Application monitoring9.011 Ratings5.020 Ratings
Database monitoring9.011 Ratings9.022 Ratings
Threshold alerts8.813 Ratings10.022 Ratings
Predictive capabilities8.812 Ratings2.020 Ratings
Application performance management console9.210 Ratings3.019 Ratings
Collaboration tools9.45 Ratings6.017 Ratings
Out-of-the box templates to monitor applications8.713 Ratings4.020 Ratings
Application dependency mapping and thresholding8.511 Ratings4.018 Ratings
Virtualization monitoring8.612 Ratings7.020 Ratings
Server availability and performance monitoring9.113 Ratings10.021 Ratings
Server usage monitoring and capacity forecasting8.812 Ratings8.021 Ratings
IT Asset Discovery9.45 Ratings5.018 Ratings
Best Alternatives
ManageEngine Application ManagerMicrosoft System Center Operations Manager (SCOM)
Small Businesses
GitLab
GitLab
Score 8.8 out of 10
GitLab
GitLab
Score 8.8 out of 10
Medium-sized Companies
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
Enterprises
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ManageEngine Application ManagerMicrosoft System Center Operations Manager (SCOM)
Likelihood to Recommend
9.0
(13 ratings)
8.0
(25 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
7.3
(8 ratings)
User Testimonials
ManageEngine Application ManagerMicrosoft System Center Operations Manager (SCOM)
Likelihood to Recommend
ManageEngine, A Div of Zoho Corporation Pvt Ltd
It has strength in collecting information through SSH, WMI, Telnet, SNMP, http, https, MSSQL ports (several types of DB postgresql, db2, SAP MaxDB, HANA which we must monitor).The information it extracts is very useful to us since each type of monitor gives us visibility of what happens internally in them.The truth is that the needs that we have had during these years, ManageEngine Application Manager has been able to cover them especially with business core (ERP) with monitoring of SAP Server and SAP CCMS.
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Microsoft
More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
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Pros
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Intuitive ease of the administration interface
  • Improvements and security fixes that are quickly integrated with frequent updates
  • Visibility into the status of our services and the end user experience (End to End)
  • Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.
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Microsoft
  • Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
  • A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
  • Allows you to customize your views and workspaces for specific tasks and needs.
  • Reporting is powerful and flexible.
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Cons
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Plugin Quirks where it times out
  • Navigation through some of the screen seems a bit confusing
  • Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent
  • Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!!
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Microsoft
  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
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Likelihood to Renew
ManageEngine, A Div of Zoho Corporation Pvt Ltd
For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
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Microsoft
No answers on this topic
Usability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.
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Microsoft
No answers on this topic
Support Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
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Microsoft
Hard to get support. The product is not being actively developed anymore, so it is hard to get new features for the product.
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Alternatives Considered
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Other solutions like Microsoft EM and SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software and not forcing users into an unneeded license or contract.
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Microsoft
We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
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Return on Investment
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • By providing valuable insights into application performance and resource utilization, it has contributed to better decision-making and resource allocation.
  • It has helped us identify and resolve performance issues more quickly, minimizing the impact on business operations.
  • ManageEngine Application Manager has improved our ability to monitor and manage critical applications, reducing downtime and improving overall productivity.
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Microsoft
  • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
  • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
  • It assists with 24/7 monitoring and out of hours support
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ScreenShots

ManageEngine Application Manager Screenshots

Screenshot of InsightsScreenshot of InsightsScreenshot of DashboardScreenshot of Forecast reportsScreenshot of Real-user monitoring