Likelihood to Recommend ManageEngine, A Div of Zoho Corporation Pvt Ltd
If you are managing a very large number of computers, I would say 1000+, the standard patching tools provided by Microsoft will fail to do their job properly. This is where you will benefit from ManageEngine
PATCH MANAGER Plus, being agent-based it is fast, easy to manage, and reliable. If you require functionality more than just patching, like security auditing, you have to look elsewhere.
Read full review To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously
Read full review Pros ManageEngine, A Div of Zoho Corporation Pvt Ltd
All the patches are tested before delivered to us. It's on cloud so we does not need to maintain Hardware and Network. It also upgrades the hardware drivers & BIOS. But for BIOS only we use monthly updates no automatic policy just push to target computers. Read full review Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass. It's easy to deploy on machines and stays updated. Good reporting features including alerts sent to the admin if there's ever something wrong with it. Read full review Cons ManageEngine, A Div of Zoho Corporation Pvt Ltd
Would like to be able to still install patches that are older than 3 months Would like to be able to upload our own installers, but understand this is part of endpoint central Read full review Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand. Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others. I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats. Read full review Likelihood to Renew ManageEngine, A Div of Zoho Corporation Pvt Ltd
We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
Read full review Usability ManageEngine, A Div of Zoho Corporation Pvt Ltd
Very easy to use
Read full review Support Rating ManageEngine, A Div of Zoho Corporation Pvt Ltd
The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.
Read full review Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
Read full review Implementation Rating ManageEngine, A Div of Zoho Corporation Pvt Ltd
Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
Read full review Alternatives Considered ManageEngine, A Div of Zoho Corporation Pvt Ltd
SolarWinds was not selected because it runs on top of
SCCM which in itself is problematic and unreliable. We need an application that
runs in standalone mode and does not rely on any other application. SolarWinds
is also one of the most expensive. Kaseya and
GFI LanGuard are overkill as they contain
functionality that we do not need or already have.
GFI LanGuard for instance
does security auditing the same as Qualys that we already have. Kaseya is a full
management and automation solution.
Read full review Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.
Read full review Return on Investment ManageEngine, A Div of Zoho Corporation Pvt Ltd
It has saved engineers so much time when monitoring patching out of hours. We no longer need to log into each individual server to patch it if it's failed, it can all be done from inside ManageEngine Patch Manager Plus itself. Read full review Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us. When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS). We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years. Read full review ScreenShots ManageEngine Patch Manager Plus Screenshots Sophos Intercept X Screenshots