What users are saying about
206 Ratings
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Score 7.1 out of 100
558 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • Microsoft Dynamics GP ranks higher in 1 feature set: Security
  • Oracle eBusiness Suite ranks higher in 4 feature sets: Customization, Reporting & Analytics, Inventory Management, Order Management
  • Microsoft Dynamics GP and Oracle eBusiness Suite are tied in 2 feature sets: Payroll Management, General Ledger and Configurable Accounting

Payroll Management

8.4

Microsoft Dynamics GP

84%
8.4

Oracle eBusiness Suite

84%
Oracle eBusiness Suite ranks higher in 4/5 features

Pay calculation

10.0
100%
15 Ratings
8.5
85%
29 Ratings

Benefit plan administration

8.0
80%
11 Ratings
8.0
80%
24 Ratings

Direct deposit files

8.0
80%
15 Ratings
8.5
85%
24 Ratings

Salary revision and increment management

8.0
80%
14 Ratings
8.3
83%
26 Ratings

Reimbursement management

8.0
80%
13 Ratings
8.8
88%
24 Ratings

Customization

8.5

Microsoft Dynamics GP

85%
9.0

Oracle eBusiness Suite

90%
Microsoft Dynamics GP ranks higher in 1/2 features

API for custom integration

8.0
80%
23 Ratings
9.2
92%
67 Ratings

Plug-ins

9.0
90%
18 Ratings
8.8
88%
52 Ratings

Security

10.0

Microsoft Dynamics GP

100%
9.5

Oracle eBusiness Suite

95%
Microsoft Dynamics GP ranks higher in 2/2 features

Single sign-on capability

10.0
100%
28 Ratings
9.3
93%
64 Ratings

Role-based user permissions

10.0
100%
35 Ratings
9.6
96%
70 Ratings

Reporting & Analytics

7.3

Microsoft Dynamics GP

73%
9.1

Oracle eBusiness Suite

91%
Oracle eBusiness Suite ranks higher in 3/3 features

Dashboards

9.0
90%
24 Ratings
9.1
91%
43 Ratings

Standard reports

8.8
88%
34 Ratings
9.1
91%
64 Ratings

Custom reports

4.1
41%
34 Ratings
9.3
93%
64 Ratings

General Ledger and Configurable Accounting

7.5

Microsoft Dynamics GP

75%
7.5

Oracle eBusiness Suite

75%
Microsoft Dynamics GP ranks higher in 13/21 features

Accounts payable

7.0
70%
40 Ratings
8.9
89%
76 Ratings

Accounts receivable

7.0
70%
31 Ratings
8.7
87%
74 Ratings

Cash management

8.0
80%
31 Ratings
N/A
0 Ratings

Bank reconciliation

8.0
80%
36 Ratings
N/A
0 Ratings

Expense management

6.1
61%
26 Ratings
N/A
0 Ratings

Time tracking

5.2
52%
12 Ratings
N/A
0 Ratings

Fixed asset management

8.0
80%
24 Ratings
N/A
0 Ratings

Multi-currency support

7.0
70%
16 Ratings
N/A
0 Ratings

Multi-division support

9.0
90%
24 Ratings
N/A
0 Ratings

Regulations compliance

9.0
90%
10 Ratings
N/A
0 Ratings

Electronic tax filing

9.0
90%
10 Ratings
N/A
0 Ratings

Self-service portal

6.0
60%
11 Ratings
N/A
0 Ratings

Global Financial Support

4.5
45%
6 Ratings
8.6
86%
52 Ratings

Primary and Secondary Ledgers

7.9
79%
17 Ratings
8.9
89%
63 Ratings

Intercompany Accounting

7.9
79%
15 Ratings
8.7
87%
58 Ratings

Localizations

6.0
60%
10 Ratings
8.4
84%
55 Ratings

Journals and Reconciliations

8.9
89%
21 Ratings
8.8
88%
64 Ratings

Enterprise Accounting

9.0
90%
13 Ratings
8.9
89%
55 Ratings

Configurable Accounting

9.0
90%
13 Ratings
9.0
90%
54 Ratings

Centralized Rules Framework

8.0
80%
11 Ratings
8.7
87%
47 Ratings

Standardized Processes

8.0
80%
14 Ratings
9.0
90%
57 Ratings

Inventory Management

7.6

Microsoft Dynamics GP

76%
8.2

Oracle eBusiness Suite

82%
Microsoft Dynamics GP ranks higher in 2/4 features

Inventory tracking

7.3
73%
21 Ratings
8.8
88%
52 Ratings

Automatic reordering

8.0
80%
11 Ratings
7.6
76%
37 Ratings

Location management

9.0
90%
16 Ratings
8.1
81%
41 Ratings

Manufacturing module

6.1
61%
12 Ratings
8.2
82%
39 Ratings

Order Management

6.8

Microsoft Dynamics GP

68%
8.6

Oracle eBusiness Suite

86%
Oracle eBusiness Suite ranks higher in 7/7 features

Pricing

7.2
72%
15 Ratings
8.5
85%
50 Ratings

Order entry

6.9
69%
18 Ratings
8.5
85%
52 Ratings

Credit card processing

7.0
70%
10 Ratings
8.4
84%
41 Ratings

Cost of goods sold

7.7
77%
21 Ratings
8.7
87%
50 Ratings

Order Orchestration

6.2
62%
6 Ratings
8.9
89%
37 Ratings

End-to-end order visibility

6.4
64%
8 Ratings
8.8
88%
41 Ratings

Order exception Resolution

6.3
63%
4 Ratings
8.5
85%
38 Ratings

Subledger and Financial Process

Microsoft Dynamics GP

Feature Set Not Supported
N/A
8.5

Oracle eBusiness Suite

85%
Oracle eBusiness Suite ranks higher in 14/14 features

Automated Invoice Processing

N/A
0 Ratings
8.2
82%
53 Ratings

Shared Services Payments

N/A
0 Ratings
8.4
84%
43 Ratings

Billings Management

N/A
0 Ratings
8.3
83%
46 Ratings

Customer Receipt Applications

N/A
0 Ratings
8.5
85%
49 Ratings

Customer Collections

N/A
0 Ratings
8.8
88%
46 Ratings

Revenue Recognition

N/A
0 Ratings
8.6
86%
53 Ratings

Cash Management

N/A
0 Ratings
8.5
85%
55 Ratings

Asset Management

N/A
0 Ratings
8.5
85%
54 Ratings

Travel & Expense Management

N/A
0 Ratings
8.8
88%
49 Ratings

Budgetary Control & Encumbrance Accounting

N/A
0 Ratings
9.0
90%
40 Ratings

Period Close

N/A
0 Ratings
8.8
88%
59 Ratings

Transactions Tax

N/A
0 Ratings
8.5
85%
43 Ratings

Subledger Reconciliations

N/A
0 Ratings
8.2
82%
49 Ratings

3rd Party Accounting Systems

N/A
0 Ratings
8.3
83%
34 Ratings

Project Financial Management

Microsoft Dynamics GP

Feature Set Not Supported
N/A
8.4

Oracle eBusiness Suite

84%
Oracle eBusiness Suite ranks higher in 12/12 features

Budgeting and Forecasting

N/A
0 Ratings
8.2
82%
33 Ratings

Project Costing

N/A
0 Ratings
8.3
83%
42 Ratings

Cost Capture

N/A
0 Ratings
8.5
85%
35 Ratings

Capital Project Management

N/A
0 Ratings
8.5
85%
33 Ratings

Customer Invoicing

N/A
0 Ratings
8.5
85%
34 Ratings

Customer Contract Compliance

N/A
0 Ratings
8.7
87%
25 Ratings

Project Revenue Recognition

N/A
0 Ratings
8.4
84%
32 Ratings

Project Financial Performance Analysis

N/A
0 Ratings
8.5
85%
27 Ratings

Project Financials Dashboard

N/A
0 Ratings
8.3
83%
23 Ratings

Real-time Financial Reporting

N/A
0 Ratings
8.1
81%
24 Ratings

Embedded Business Intelligence

N/A
0 Ratings
7.7
77%
21 Ratings

Project Planning Collaboration

N/A
0 Ratings
8.5
85%
23 Ratings

Project Execution Management

Microsoft Dynamics GP

Feature Set Not Supported
N/A
7.6

Oracle eBusiness Suite

76%
Oracle eBusiness Suite ranks higher in 15/15 features

Project Planning and Scheduling

N/A
0 Ratings
7.9
79%
18 Ratings

Project Manager Dashboard

N/A
0 Ratings
8.2
82%
19 Ratings

Resource Manager Dashboard

N/A
0 Ratings
7.4
74%
17 Ratings

Task Insight for Project Managers

N/A
0 Ratings
7.7
77%
18 Ratings

Project Manager Mobile Functionality

N/A
0 Ratings
8.0
80%
16 Ratings

Team Member Task Collaboration

N/A
0 Ratings
7.7
77%
17 Ratings

Team Member Mobile Functionality

N/A
0 Ratings
7.0
70%
14 Ratings

Project Candidate Search

N/A
0 Ratings
6.6
66%
13 Ratings

Project Candidate Comparison and Analysis

N/A
0 Ratings
7.6
76%
13 Ratings

Defineable Resource Pools

N/A
0 Ratings
7.6
76%
15 Ratings

Defineable Resource Pools

N/A
0 Ratings
8.0
80%
13 Ratings

Talent Profiles

N/A
0 Ratings
8.6
86%
13 Ratings

Real-Time Project Reporting

N/A
0 Ratings
7.0
70%
15 Ratings

Absence Management

N/A
0 Ratings
7.0
70%
16 Ratings

Product Lifecycle Management

N/A
0 Ratings
8.0
80%
15 Ratings

Grants Management

Microsoft Dynamics GP

Feature Set Not Supported
N/A
9.0

Oracle eBusiness Suite

90%
Oracle eBusiness Suite ranks higher in 4/4 features

Award Lifecycle Management

N/A
0 Ratings
9.0
90%
20 Ratings

Spending Control

N/A
0 Ratings
8.9
89%
19 Ratings

Indirect Cost Management

N/A
0 Ratings
9.0
90%
21 Ratings

Billing

N/A
0 Ratings
9.3
93%
23 Ratings

Procurement

Microsoft Dynamics GP

Feature Set Not Supported
N/A
8.2

Oracle eBusiness Suite

82%
Oracle eBusiness Suite ranks higher in 19/19 features

Sourcing Team Collaboration

N/A
0 Ratings
8.3
83%
31 Ratings

Sourcing Analysis

N/A
0 Ratings
7.8
78%
33 Ratings

Bids Analyzed and Compared

N/A
0 Ratings
7.7
77%
27 Ratings

Catalog Shopping E-Commerce for Employees

N/A
0 Ratings
8.1
81%
25 Ratings

Contract Authoring

N/A
0 Ratings
8.2
82%
26 Ratings

Contract Compliance Management

N/A
0 Ratings
7.0
70%
21 Ratings

Contract History

N/A
0 Ratings
8.5
85%
24 Ratings

Contract Renewal Automation

N/A
0 Ratings
8.5
85%
19 Ratings

Contract Repository

N/A
0 Ratings
7.5
75%
19 Ratings

Contract Standardization and Enforcement

N/A
0 Ratings
7.5
75%
20 Ratings

Electronic Signatures

N/A
0 Ratings
7.7
77%
23 Ratings

Invoice Automated Matching

N/A
0 Ratings
9.0
90%
28 Ratings

Purchasing Risk and Compliance Management

N/A
0 Ratings
8.9
89%
21 Ratings

Requisitions-to-Purchase Orders Integrated

N/A
0 Ratings
8.9
89%
36 Ratings

Spend Compliance Management

N/A
0 Ratings
8.7
87%
22 Ratings

Supplier Assessment

N/A
0 Ratings
8.8
88%
27 Ratings

Supplier Communication and Collaboration

N/A
0 Ratings
7.9
79%
26 Ratings

Supplier Management

N/A
0 Ratings
8.7
87%
32 Ratings

Supplier Portal

N/A
0 Ratings
7.9
79%
29 Ratings

Risk Management

Microsoft Dynamics GP

Feature Set Not Supported
N/A
7.3

Oracle eBusiness Suite

73%
Oracle eBusiness Suite ranks higher in 9/9 features

Risk Repository

N/A
0 Ratings
7.0
70%
10 Ratings

Control Management

N/A
0 Ratings
8.0
80%
10 Ratings

Control Mapping

N/A
0 Ratings
8.0
80%
9 Ratings

Control Efficiency Assessments

N/A
0 Ratings
6.0
60%
10 Ratings

Automated Control Assessments

N/A
0 Ratings
7.6
76%
11 Ratings

Assessment Capture

N/A
0 Ratings
6.8
68%
10 Ratings

Issue Detection

N/A
0 Ratings
8.0
80%
11 Ratings

Automatic Notification

N/A
0 Ratings
6.4
64%
11 Ratings

Remediation and Certification

N/A
0 Ratings
7.4
74%
12 Ratings

Logistics

Microsoft Dynamics GP

Feature Set Not Supported
N/A
8.1

Oracle eBusiness Suite

81%
Oracle eBusiness Suite ranks higher in 13/13 features

Transportation Planning and Optimization

N/A
0 Ratings
8.3
83%
17 Ratings

Transportation Sourcing Management

N/A
0 Ratings
8.2
82%
18 Ratings

Transportation Process Integration

N/A
0 Ratings
7.5
75%
17 Ratings

Transportation Execution Management

N/A
0 Ratings
8.6
86%
16 Ratings

Freight Payment Automation

N/A
0 Ratings
8.3
83%
14 Ratings

Trade Management

N/A
0 Ratings
7.9
79%
16 Ratings

Trade Regulatory Compliance Management

N/A
0 Ratings
7.5
75%
13 Ratings

Customs Entry Management

N/A
0 Ratings
9.0
90%
12 Ratings

Customs Document Management

N/A
0 Ratings
7.8
78%
13 Ratings

Customs Document Collaboration

N/A
0 Ratings
7.9
79%
14 Ratings

Fulfillment Management

N/A
0 Ratings
7.9
79%
16 Ratings

Inventory Visibility

N/A
0 Ratings
7.8
78%
20 Ratings

Warehouse Workforce Management

N/A
0 Ratings
8.6
86%
16 Ratings

Manufacturing

Microsoft Dynamics GP

Feature Set Not Supported
N/A
8.0

Oracle eBusiness Suite

80%
Oracle eBusiness Suite ranks higher in 9/9 features

Production Process Design

N/A
0 Ratings
6.7
67%
21 Ratings

Supply Chain Business Flows

N/A
0 Ratings
8.4
84%
25 Ratings

Production Management

N/A
0 Ratings
7.9
79%
24 Ratings

Contracted Manufacturing Management

N/A
0 Ratings
8.5
85%
20 Ratings

Configuration Management

N/A
0 Ratings
7.7
77%
22 Ratings

Work Definition

N/A
0 Ratings
8.2
82%
22 Ratings

Work Execution

N/A
0 Ratings
8.4
84%
23 Ratings

Advanced Fulfillment

N/A
0 Ratings
7.9
79%
21 Ratings

Manufacturing Costs

N/A
0 Ratings
8.0
80%
24 Ratings

Supply Chain

Microsoft Dynamics GP

Feature Set Not Supported
N/A
8.0

Oracle eBusiness Suite

80%
Oracle eBusiness Suite ranks higher in 4/4 features

Forecasting

N/A
0 Ratings
7.5
75%
30 Ratings

Inventory Planning

N/A
0 Ratings
8.0
80%
33 Ratings

Multi-tier Supply Chain Planning

N/A
0 Ratings
8.4
84%
25 Ratings

Performance Monitoring

N/A
0 Ratings
7.9
79%
26 Ratings

Product Lifecycle Management

Microsoft Dynamics GP

Feature Set Not Supported
N/A
8.3

Oracle eBusiness Suite

83%
Oracle eBusiness Suite ranks higher in 7/7 features

Ideation Management

N/A
0 Ratings
8.5
85%
14 Ratings

Requirements Management

N/A
0 Ratings
8.8
88%
15 Ratings

Proposal Management

N/A
0 Ratings
8.4
84%
13 Ratings

Innovation Portfolio Management

N/A
0 Ratings
8.1
81%
12 Ratings

Product Master Data Management

N/A
0 Ratings
8.4
84%
12 Ratings

Vendor Portal

N/A
0 Ratings
7.7
77%
13 Ratings

Project Portfolio Management

N/A
0 Ratings
8.1
81%
12 Ratings

Attribute Ratings

  • Microsoft Dynamics GP is rated higher in 6 areas: Likelihood to Renew, Usability, Availability, Performance, Implementation Rating, Product Scalability
  • Oracle eBusiness Suite is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.7

Microsoft Dynamics GP

77%
49 Ratings
8.5

Oracle eBusiness Suite

85%
88 Ratings

Likelihood to Renew

9.9

Microsoft Dynamics GP

99%
7 Ratings
8.0

Oracle eBusiness Suite

80%
9 Ratings

Usability

7.0

Microsoft Dynamics GP

70%
5 Ratings
6.2

Oracle eBusiness Suite

62%
4 Ratings

Availability

10.0

Microsoft Dynamics GP

100%
4 Ratings
3.0

Oracle eBusiness Suite

30%
4 Ratings

Performance

7.0

Microsoft Dynamics GP

70%
2 Ratings
6.0

Oracle eBusiness Suite

60%
4 Ratings

Support Rating

5.0

Microsoft Dynamics GP

50%
7 Ratings
6.0

Oracle eBusiness Suite

60%
6 Ratings

In-Person Training

Microsoft Dynamics GP

N/A
0 Ratings
5.0

Oracle eBusiness Suite

50%
1 Rating

Online Training

Microsoft Dynamics GP

N/A
0 Ratings
4.0

Oracle eBusiness Suite

40%
2 Ratings

Implementation Rating

8.2

Microsoft Dynamics GP

82%
6 Ratings
6.7

Oracle eBusiness Suite

67%
8 Ratings

Product Scalability

9.1

Microsoft Dynamics GP

91%
1 Rating
7.8

Oracle eBusiness Suite

78%
2 Ratings

Likelihood to Recommend

Microsoft Dynamics GP

A large company where users have one function- for instance, where someone only receives or works in payables. That minimizes the number of windows they need. A smaller company where one user does multiple functions will require a lot more training and user knowledge to navigate, and it makes it harder to secure users. You also have to understand that GP started life as Great Plains, designed for accountants. The other modules were added on after Microsoft bought Great Plains, which means that modules like Manufacturing are red-headed step children with much smaller support ecosystems. So, if you're starting fresh, you may want to look at something built for the mobile world. D365 and Business Central are a lot more money, buggy, and hard to customize and essentially still vaporware. Microsoft is heavily investing there, leading to the previously mentioned question about the future of GP. If I was starting today I would be hard pressed to justify jumping into GP in a world where Salesforce ties in with so many programs. GP has MRP but it is limited so it's hard to justify a manufacturer starting with GP today.
Michael Bartlett | TrustRadius Reviewer

Oracle eBusiness Suite

Oracle eBusiness Suite is the best combination of CRM and ERP. Oracle helps us in managing the entire process of Sales and Marketing. The best feature is that it is highly user-friendly. We can easily manage the entire process of marketing from running a campaign to managing it and getting an interesting prospect than making a lead to making an opportunity by recording each and every conversation from day 1 to last day so that customer feels its valued by the company after that finally getting a business from the prospect.
khayati jain | TrustRadius Reviewer

Pros

Microsoft Dynamics GP

  • User friendly interface
  • Able to be extended into multiple areas of your business
  • One feature we have been using for a few years is EFT for payables - it has significantly reduced the time spent paying vendors and reduced our check printing and mailing costs. It is very easy to setup and use.
Tricia Wolfe Jarvis | TrustRadius Reviewer

Oracle eBusiness Suite

  • The EBS Oracle Order Management and Shipping Execution solution allows the creation of an integrated, seamless order-to-cash process and accurately capture of customer orders across multiple channels.
  • Orchestration of order details for seamless fulfillment execution.
  • Efficient shipment planning and confirmation.
  • Communication of order status information to customers throughout the order lifecycle.
Anonymous | TrustRadius Reviewer

Cons

Microsoft Dynamics GP

  • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
  • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
Candi Southall | TrustRadius Reviewer

Oracle eBusiness Suite

  • Because the application is working globally, it sometimes hangs and the connection is dropped.
  • It should have more shortcuts to make it easier to develop macros. I create many macros and use the "sendkeys" command in VBA, due to the lack of these shortcuts, it is not possible to automate the process.
  • For now I can not think of other areas that require improvement.
Denis Pereira | TrustRadius Reviewer

Pricing Details

Microsoft Dynamics GP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Oracle eBusiness Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Microsoft Dynamics GP

Microsoft Dynamics GP 9.9
Based on 7 answers
Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
Anonymous | TrustRadius Reviewer

Oracle eBusiness Suite

Oracle eBusiness Suite 8.0
Based on 9 answers
After almost 5 years, we have a full control of this ERP System. We are able to implement new functionalities and modules without any major "consulting" expenses. As of today we are making almost 90% of the personalization/customization and implementation all in house. Once [it] is tuned, [it] keeps running very well with no major issues.
Alessandro Mascelloni, ICP | TrustRadius Reviewer

Usability

Microsoft Dynamics GP

Microsoft Dynamics GP 7.0
Based on 5 answers
Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
Constance Quigley | TrustRadius Reviewer

Oracle eBusiness Suite

Oracle eBusiness Suite 6.2
Based on 4 answers
The various forms - like order entry forms that allow the uses to enter sales orders and the ability to personalize the views based on end user needs - are easy to use and follow standard business processes. The new release has a big focus on usability and forms now have a familiar web look and feel which has increased usability considerably.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Microsoft Dynamics GP

Microsoft Dynamics GP 10.0
Based on 4 answers
No answer on this topic is available.

Oracle eBusiness Suite

Oracle eBusiness Suite 3.0
Based on 4 answers
Because of the transactional nature of the system this software is available 24 X 7, and IT is responsible for making sure the system is available during normal business hours.
Anonymous | TrustRadius Reviewer

Performance

Microsoft Dynamics GP

Microsoft Dynamics GP 7.0
Based on 2 answers
No answer on this topic is available.

Oracle eBusiness Suite

Oracle eBusiness Suite 6.0
Based on 4 answers
The performance of the product is very good. Given the transactional nature of the system one of the key focus areas for IT is to make sure performance is not affected for internal reasons. This can also depend on the server configuration and setup. For example, performance on Exadata machine is far superior to other Linux custom systems that companies choose to deploy. In general though, as already pointed out, the platform is now very stable and has few bugs. Whenever there are any issues, the cause is usually customizations that we have made to the platform, rather than out-of-the-box standard functionality.
Anonymous | TrustRadius Reviewer

Support Rating

Microsoft Dynamics GP

Microsoft Dynamics GP 5.0
Based on 7 answers
The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
Brad Price | TrustRadius Reviewer

Oracle eBusiness Suite

Oracle eBusiness Suite 6.0
Based on 6 answers
In general, support has not been great - particularly standard (non premium) support . The main issue is that our IT staff has been using this platform for years and is very knowledgeable Whenever something goes wrong, we usually have a very precise idea of what the problem is. We are skilled at problem diagnosis. But the Oracle support process is very rigid and slow. Typically, we are required to go through a lengthy diagnosis process where they ask us multiple questions sometimes over several days and we are obliged to talk to different people with differing levels of knowledge. Since we already know what the problem is, we really just want a patch or a bug fix, but it takes days to get there instead of minutes. This can be very frustrating. This is a big part of the reason why we pay for premium support. But it's still a bit disappointing.
Anonymous | TrustRadius Reviewer

Online Training

Microsoft Dynamics GP

No score
No answers yet
No answers on this topic

Oracle eBusiness Suite

Oracle eBusiness Suite 4.0
Based on 2 answers
The instructors are usually precise and knowledgable, and it's convenient to take online classes whenever available any day of the year.
Anonymous | TrustRadius Reviewer

Implementation Rating

Microsoft Dynamics GP

Microsoft Dynamics GP 8.2
Based on 6 answers
Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
Anonymous | TrustRadius Reviewer

Oracle eBusiness Suite

Oracle eBusiness Suite 6.7
Based on 8 answers
The key success factors for the implementation was project management, in-house expertise in IT and time. The implementation process started with the initial evaluation with the initial upgrade on a test system and mapping out the gaps and requirements. We did work with Oracle to understand the new functionality R12 had to offer and did another upgrade and researched solutions. With the use of software development cycle procedures there were conference room pilots with IT, business users. We then refined the project plan to the core key details, performed mock go-live implementations and finally upgraded the software.Overall, this was a very successful process.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Microsoft Dynamics GP

I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
Eric Mereen | TrustRadius Reviewer

Oracle eBusiness Suite

We explored Coupa, SAP, PeopleSoft, Salesforce. We chose Oracle based on value for money, features it offers and the easy availability of vast talent pool in the market. There are many trained Oracle product specialists readily available in the market. This helps us to tap experts when needed easily.
Coupa does not have a Project Accounting module. SAP was too expensive. PeopleSoft is more catered towards to human resources software, while Salesforce is for CRM.
Oracle has better financials and project portfolio management suite when compared to the competition and this what we needed.
Shiva Krishna | TrustRadius Reviewer

Scalability

Microsoft Dynamics GP

Microsoft Dynamics GP 9.1
Based on 1 answer
The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
Tricia Wolfe Jarvis | TrustRadius Reviewer

Oracle eBusiness Suite

Oracle eBusiness Suite 7.8
Based on 2 answers
As I mentioned, it's a good tool but not the best
Aashca Joshi, MBA | TrustRadius Reviewer

Return on Investment

Microsoft Dynamics GP

  • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
  • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
  • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
Melissa Brown | TrustRadius Reviewer

Oracle eBusiness Suite

  • The tremendous amount of testing and time by the technical folks has a negative impact.
  • We find we need a tremendous amount of customization within the standard functionality having a negative impact.
  • Oracle certifications of related products such as the database, Demantra, JRE cause disruption having a negative impact
Anonymous | TrustRadius Reviewer

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