What users are saying about
1 Ratings
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Score 8 out of 100
2 Ratings
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Score 5.5 out of 100

Likelihood to Recommend

Mirakl Marketplace Platform

Management of offers and orders is working well and easy to integrate via API. Seller performance difficult to monitor and to manage with automatic rules.
Leonardo Costa | TrustRadius Reviewer

SellerCloud

Great for a business selling on lots of channels looking for a cost effective solution
Warren Marland | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Mirakl Marketplace Platform
8.8
SellerCloud
2.1
Product catalog & listings
Mirakl Marketplace Platform
8.0
SellerCloud
4.1
Product management
Mirakl Marketplace Platform
8.0
SellerCloud
3.1
Bulk product upload
Mirakl Marketplace Platform
10.0
SellerCloud
6.0
Product variations
Mirakl Marketplace Platform
8.0
SellerCloud
1.0
Website integration
Mirakl Marketplace Platform
10.0
SellerCloud
1.0
Branding
Mirakl Marketplace Platform
SellerCloud
1.0
Mobile storefront
Mirakl Marketplace Platform
SellerCloud
1.0
Visual customization
Mirakl Marketplace Platform
SellerCloud
1.0
CMS
Mirakl Marketplace Platform
SellerCloud
1.0

eCommerce Marketing

Mirakl Marketplace Platform
6.0
SellerCloud
1.0
Promotions & discounts
Mirakl Marketplace Platform
6.0
SellerCloud
1.0
Personalized recommendations
Mirakl Marketplace Platform
SellerCloud
1.0
SEO
Mirakl Marketplace Platform
SellerCloud
1.0

eCommerce Business Management

Mirakl Marketplace Platform
8.3
SellerCloud
3.4
Multi-site management
Mirakl Marketplace Platform
7.0
SellerCloud
1.3
Order processing
Mirakl Marketplace Platform
9.0
SellerCloud
6.1
Inventory management
Mirakl Marketplace Platform
9.0
SellerCloud
1.3
Shipping
Mirakl Marketplace Platform
8.0
SellerCloud
7.0
Custom functionality
Mirakl Marketplace Platform
SellerCloud
1.1

Online Shopping Cart

Mirakl Marketplace Platform
SellerCloud
1.0
Abandoned cart recovery
Mirakl Marketplace Platform
SellerCloud
1.0
Checkout user experience
Mirakl Marketplace Platform
SellerCloud
1.0

Online Payment System

Mirakl Marketplace Platform
SellerCloud
1.0
eCommerce security
Mirakl Marketplace Platform
SellerCloud
1.0

Pros

Mirakl Marketplace Platform

  • Good API integration, easy to integrate
  • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
  • Good level of support of the team
  • Good level of product upgrades
Leonardo Costa | TrustRadius Reviewer

SellerCloud

  • automates order processing
  • automates inventory uploads
Daniel Edelist | TrustRadius Reviewer

Cons

Mirakl Marketplace Platform

  • Seller performance tools
  • Order flow
  • Payments management in a PSD2 compliant envronment
Leonardo Costa | TrustRadius Reviewer

SellerCloud

  • User Interface is a bit of a mess and needs an upgrade but you get used to it over time
  • Support is impersonal and they have a confusing ticket system
Warren Marland | TrustRadius Reviewer

Support Rating

Mirakl Marketplace Platform

No score
No answers yet
No answers on this topic

SellerCloud

SellerCloud 1.0
Based on 1 answer
Terrible customer service, terrible at implementation, gross negligence in follow up
Daniel Edelist | TrustRadius Reviewer

Alternatives Considered

Mirakl Marketplace Platform

In 2013, when we evaluated Mirakl, we didn't find any other solution that was ready to go to market which could be compared.
Leonardo Costa | TrustRadius Reviewer

SellerCloud

Best balance of functionality and cost.
Warren Marland | TrustRadius Reviewer

Return on Investment

Mirakl Marketplace Platform

  • We were able to develop our marketplace which is now the biggest Italian retail marketplace and is delivering very strong results.
Leonardo Costa | TrustRadius Reviewer

SellerCloud

  • Disaster in terms of implementation. It took us far longer than what was promised
  • Service failures really set us back, wasted our time, involved too many people
  • We were given half stories and they dragged in terms of solving problems.
Daniel Edelist | TrustRadius Reviewer

Pricing Details

Mirakl Marketplace Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SellerCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Mirakl Marketplace Platform
8.0
SellerCloud
5.5

Support Rating

Mirakl Marketplace Platform
SellerCloud
1.0

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