What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
580 Ratings
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

SolarWinds NPM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
580 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Network Performance Monitoring

    N-able N-central

    Feature Set Not Supported
    N/A
    8.1

    SolarWinds NPM

    81%
    SolarWinds Network Performance Monitor (NPM) ranks higher in 10/10 features

    Automated network device discovery

    N/A
    0 Ratings
    8.1
    81%
    209 Ratings

    Network monitoring

    N/A
    0 Ratings
    8.9
    89%
    231 Ratings

    Baseline threshold calculation

    N/A
    0 Ratings
    7.8
    78%
    201 Ratings

    Alerts

    N/A
    0 Ratings
    8.8
    88%
    228 Ratings

    Network capacity planning

    N/A
    0 Ratings
    7.8
    78%
    188 Ratings

    Packet capture analysis

    N/A
    0 Ratings
    7.3
    73%
    130 Ratings

    Network mapping

    N/A
    0 Ratings
    7.6
    76%
    190 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.4
    84%
    212 Ratings

    Wireless infrastructure monitoring

    N/A
    0 Ratings
    7.3
    73%
    152 Ratings

    Hardware health monitoring

    N/A
    0 Ratings
    8.7
    87%
    215 Ratings

    Attribute Ratings

    • N-able N-central is rated higher in 3 areas: Likelihood to Renew, Support Rating, Implementation Rating
    • SolarWinds Network Performance Monitor (NPM) is rated higher in 1 area: Likelihood to Recommend
    • N-able N-central and SolarWinds Network Performance Monitor (NPM) are tied in 1 area: Usability

    Likelihood to Recommend

    6.9

    N-able N-central

    69%
    21 Ratings
    8.9

    SolarWinds NPM

    89%
    237 Ratings

    Likelihood to Renew

    9.1

    N-able N-central

    91%
    2 Ratings
    9.0

    SolarWinds NPM

    90%
    24 Ratings

    Usability

    9.1

    N-able N-central

    91%
    3 Ratings
    9.1

    SolarWinds NPM

    91%
    19 Ratings

    Availability

    N-able N-central

    N/A
    0 Ratings
    8.2

    SolarWinds NPM

    82%
    2 Ratings

    Performance

    N-able N-central

    N/A
    0 Ratings
    5.5

    SolarWinds NPM

    55%
    2 Ratings

    Support Rating

    8.8

    N-able N-central

    88%
    14 Ratings
    7.2

    SolarWinds NPM

    72%
    42 Ratings

    Online Training

    N-able N-central

    N/A
    0 Ratings
    6.4

    SolarWinds NPM

    64%
    1 Rating

    Implementation Rating

    8.4

    N-able N-central

    84%
    4 Ratings
    7.3

    SolarWinds NPM

    73%
    16 Ratings

    Configurability

    N-able N-central

    N/A
    0 Ratings
    9.1

    SolarWinds NPM

    91%
    1 Rating

    Ease of integration

    N-able N-central

    N/A
    0 Ratings
    7.3

    SolarWinds NPM

    73%
    1 Rating

    Product Scalability

    N-able N-central

    N/A
    0 Ratings
    7.3

    SolarWinds NPM

    73%
    1 Rating

    Vendor post-sale

    N-able N-central

    N/A
    0 Ratings
    8.2

    SolarWinds NPM

    82%
    1 Rating

    Vendor pre-sale

    N-able N-central

    N/A
    0 Ratings
    7.3

    SolarWinds NPM

    73%
    1 Rating

    Likelihood to Recommend

    N-able

    N-able N-central is highly suitable for IT Admins within large organizations that need oversight of all it equipment. Ideal for managing organizations that need inventory and management of more than 10 IT devices. Highly inappropriate for smaller scale companies that mange less than 10 PCs
    Read full review

    SolarWinds

    Solarwinds NPM is well suited for medium to large networks, it may be a bit heavy for the SOHO environment as most of the tools and reports are designed for monitoring KPIs which may not be critical for a small shop. NPM can handle large networks with several sites and mixed technologies ranging from networks, server systems, storage devices and SLA reporting.
    Read full review

    Pros

    N-able

    • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
    • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
    • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
    Read full review

    SolarWinds

    • Out of the Monitoring of almost all Network Devices.
    • Build custom pollers to monitor which is not supported out of the box.
    • Further you can alert on these custom metrics and Out of the box metrics.
    • It provides you great dashboards, Reports features.
    • You can integrate it with any MoM layer tools either using its API or sending out traps.
    • Out of the box Integration with Service Now ITSM Tool.
    Read full review

    Cons

    N-able

    • Expensive software
    • The support team are terrible
    • Sales team will promise the world to get you over the line
    • Subscription management is tedious
    • Old software with very little development and the support team will not provide any further information on this - no roadmap
    • Integrations galore - but none of them are effective
    Read full review

    SolarWinds

    • The software upgrade process is a little hairy and has caused me trouble on occasion.
    • The server that it needs to run is a bit of a resource hog along with the SQL server.
    • Some additional features like the network map are a bit clunky compared to some other products that we use.
    Read full review

    Pricing Details

    N-able N-central

    Starting Price

    Editions & Modules

    N-able N-central editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SolarWinds NPM

      Starting Price

      $0 Starting Price

      Editions & Modules

      SolarWinds NPM editions and modules pricing
      EditionModules
      NPM$1,5831

      Footnotes

      1. Starting Price

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      Likelihood to Renew

      N-able

      Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
      Read full review

      SolarWinds

      The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
      Read full review

      Usability

      N-able

      The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
      Read full review

      SolarWinds

      SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
      Read full review

      Reliability and Availability

      N-able

      No answers on this topic

      SolarWinds

      Has never failed me
      Read full review

      Performance

      N-able

      No answers on this topic

      SolarWinds

      Pages load slow, especially the bettors map. Could be that my server is old.
      Read full review

      Support Rating

      N-able

      For the most part, support has been good, but often we need to reach out to our account manager to ask that cases be escalated. First level support can often be frustrating to work with. There are particular support engineers that we know we won't get good service from when they are assigned to cases. The level of support offered did become worse when the company was sold to SolarWinds.
      Read full review

      SolarWinds

      In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
      Read full review

      Online Training

      N-able

      No answers on this topic

      SolarWinds

      Would like an in person course
      Read full review

      Implementation Rating

      N-able

      Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
      Read full review

      SolarWinds

      Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
      Read full review

      Alternatives Considered

      N-able

      N-Central has automation manager, which allows you to automate multiple tasks, thereby saving time and effort through Automated patching. AV and Backups are built into the system, and can be deployed by checking a box. It's easy to update and keep secure. File transfer and remote controls are great and make easy work from off-site.
      Read full review

      SolarWinds

      We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.
      Read full review

      Scalability

      N-able

      No answers on this topic

      SolarWinds

      From the direction and information I have been given it is very flexible and scalelable
      Read full review

      Return on Investment

      N-able

      • Reduced time to manage and support servers and endpoints.
      • Provides support dept with more accurate information to assess and resolve issues quicker and more efficiently.
      • The subscription cost associated with N-central, to our clients has a good profit margin for us.
      Read full review

      SolarWinds

      • SolarWinds allows us to proactively address hardware issues before they impact the business. We recently had a server that was experiencing issues sporadically and we were able to use the data from SolarWinds to track down and correct the issue before it tanked the server.
      • SolarWinds gives our IT department some piece of mind knowing that they'll be alerted of any issues real time.
      • We can use SolarWinds data to justify needed to replace or upgrade certain equipment that is key to our core business.
      Read full review

      Screenshots

      Add comparison