Nastel AutoPilot vs. New Relic

If you're involved in any business that is related to banking, insurance and lending industry, take the short way and save yourself from thousands of wasted dollars on fraud detection and application management issues, Nastel is my savior and it's the most powerful killer solution to beat the fraud and have a winning application performance management, It's like hiring a mathematics magician with super powers to help businesses get over the delayed amount of time spent on a problem, and the average time to process a claim, reduce errors and most importantly to decrease the number of tickets at the help center for a better and higher customer satisfaction score.

Incentivized

New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls

Incentivized

• Its ability to detect and correct IBM MQ issues before they effect the production.
• performance trends and statistics in real-time.
• Rapid and accurate monitoring of Command Servers, Dead Letter Queues, Queue Managers, Qdepth and Listeners.
• Built-in complex event processing to gain valuable visibility into order fulfillment processes

Incentivized

• gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
• Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
• Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
• log managements of the logs the infrastructure is generating we can view logs through there only

Incentivized

• The UI needs a lot of improvements to meet today's standards while keeping the functional part highly performing as it used to be
• Being unable to run reports through the workgroup security manager is a serious con, I think they need to consider giving it more attention
• the auto-monitoring feature performance goes low when it's enabled during a heavy workloads, it leads to a lower/heavier performance, but during the latest update I feel it got lighter somehow.
• They also need to give more attention to the encryption and enhance it with the latest encryption technologies

Incentivized

• I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
• It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
• It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.

Incentivized

The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.

Incentivized

As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.

Incentivized

Never observed an outage

Incentivized

there are times where browser cache will cause issues that require you to clear your browser before continuing.

Incentivized

There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous

Incentivized

It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.

New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.

Incentivized

Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

Incentivized

• A reduction in point of sale abandonment by 70% reflects the change in mindset of customers who are no longer irritated by price anomalies.
• The company was able to merge many unnecessary servers due to thousands of useless queues it had, resulting in yearly savings of more than $250,000
• improved efficiency and cost-savings by 80% within the first 2 months

Incentivized

• Less time debugging issues or letting issues go unknown
• We know of issues before our customers
• One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
• Cost is expensive and is one of highest engineering spends

Incentivized