Likelihood to Recommend A specific scenario where TripActions was well suited was when I needed to book a hotel stay in Cologne, Germany for multiple colleagues. The fact that they were registered users made coordinating their stays a seamless process. I have not had an occasion where TripActions was inappropriate to use.
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Ramp is great if you want to automate your expenses process. Ramp immediately responds when I (or someone on my behalf) make(s) purchase and I can easily pass receipts and notes live. No more searching for "stuff"!! I spend more time on my job and not worrying about chasing things down or forgetting what was purchased. I charge, I send notes, and I'm done. It's so easy!!! It's incredibly helpful to be able to instantly spin up a virtual card for employees on the go or who have planned expenses. It gets you away from a delayed reimbursement to remote employees and having expenses coded by the employees shortly after they make their purchases.
Read full review Pros Provides a wide range of travel options within a wide budget. It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination. Read full review Ramp Business Corporation
You can forward your receipts to receipts@ramp.com and it will auto-approve. You can easily reverse charges if an employee accidentally places a charge on their work card. You can send employees physical Ramp cards. You can create as many virtual cards as needed. Read full review Cons Limited partnerships with all the major airlines, or if so, slowly just adding more airlines to their platform Not a lot of information about the ratings of the hotels. I have stayed in hotels that I probably wouldn't have if their information was more up to date Read full review Ramp Business Corporation
More flexible spend rule requirements that align with the $75 IRS compliance rule for food/travel purchases. Our organization has a $25 compliance threshold for food and travel. It would be helpful if Ramp provided the ability to customize this type of spending requirement for particular categories with respect to receipt requirements. A little more support in implementing a two-entity environment. Increased heads-up on : auto approval of credit card returns. Read full review Likelihood to Renew This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
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Support Rating - Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
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Alternatives Considered I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so,
Concur Travel and Expense never rewarded me for traveling, while I made over 200 dollars in Amazon money just for doing my job.
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We moved to Ramp from
Expensify at our accountant's advice. We went with her advice due to ease of use, ease of Quickbooks sync, ability to send reminders with one click, and more. We are very happy with the decision to switch to Ramp.
Read full review Return on Investment The ability to change flights while I am on the road in meetings. They actually call the agents for me. It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options. Read full review Ramp Business Corporation
It has given us the ability to make informed decisions for controlling costs. Increased oversight (mandatory rules) impacts people to be more mindful when spending funds. Setting static limits on cards and being able to monitor with a click of a button. Read full review ScreenShots