What users are saying about
1 Ratings
6 Ratings
1 Ratings
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Score 8 out of 100
6 Ratings
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Score 8 out of 100

Likelihood to Recommend

NeoCase

Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements.
Anonymous | TrustRadius Reviewer

Nuxeo

I'd definitely recommend this tool to others as the overall functionality is very usable and useful. Document uploading, content management is taken care very well. As it is an open source tool, it comes without cost which is the best part but it would require some added security for larger companies to adopt. Security and access based control are one of the most important features.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

NeoCase
Nuxeo
8.5
Content capture & imaging
NeoCase
Nuxeo
8.0
File sync, storage & archiving
NeoCase
Nuxeo
8.0
Document management
NeoCase
Nuxeo
9.0
Records management
NeoCase
Nuxeo
7.0
Content search & retrieval
NeoCase
Nuxeo
9.0
Enterprise content collaboration
NeoCase
Nuxeo
9.0
Content publishing & creation
NeoCase
Nuxeo
9.0
Security, risk management & information governance
NeoCase
Nuxeo
8.0
Contract lifecycle management
NeoCase
Nuxeo
9.0
Automated workflows
NeoCase
Nuxeo
9.0
Artificial intelligence
NeoCase
Nuxeo
8.0
Mobile support
NeoCase
Nuxeo
9.0
Integration
NeoCase
Nuxeo
8.0

Pros

NeoCase

  • Neocase allows for case tracking and metrics reporting.
  • Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs.
  • Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine.
Anonymous | TrustRadius Reviewer

Nuxeo

  • The platform has Lots of option to protect assets, review and share with the required people.
  • It provides a seamless transition from SharePoint which is extremely useful for our business as we have tons of data stored on SharePoint.
  • It is a powerful tool, especially for searching - since the indexing is super fast unlike other platforms.
Anonymous | TrustRadius Reviewer

Cons

NeoCase

  • There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions.
  • Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers
Anonymous | TrustRadius Reviewer

Nuxeo

  • During a software update - if one issue is fixed, others are broken. Proper regression testing is required.
  • Customization is bit difficult in as documentation is not as powerful. This area could be improved.
  • It has to enable bulk uploading of documents, it requires Nuxeo support assistance for this feature and this is a paid service.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NeoCase

No answers on this topic

Nuxeo

Nuxeo stacks up very well against its alternatives. It has a very good UI, migration strategy from SharePoint and documentation skills. Content management real time helps a lot. It is an ECM with DAM. Only disadvantage is that it requires a lot of support from Nuxeo to use certain features. It uses modern frameworks and technologies so that developers find their way around quickly.
Anonymous | TrustRadius Reviewer

Return on Investment

NeoCase

  • Transition to Shared Service environment for 32 entities
  • Streamlined request management
  • User satisfaction
Anonymous | TrustRadius Reviewer

Nuxeo

  • It is an open source tool hence proves to be an excellent ROI. Content and document management are managed very well in the tool.
  • Security and role based features play a major role. Migration is a breeze. Hence it is a very positive impact.
  • Nuxeo has very rich feature set but its complex enough and so developers needs considerable time to ramp up on development on this platform .
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

NeoCase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nuxeo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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