What users are saying about
9 Ratings
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Top Rated
126 Ratings
9 Ratings
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Score 6.8 out of 100

PRTG

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Top Rated
126 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

NetBrain

In Cisco environments (especially IOS and IOS-XE) NetBrain looks nearly perfect. The network is loaded with heaps of information you would never document if you would have to do it manually. The information is there but you can decide what is visible at first glance and for what information you want to zoom in a bit more on the map for.There are still some problems with the automatic documentation and path discovery with virtual L2 firewalls.Although the implementation of the documentation of Cisco ACI is just in the beginning but, if finished, it's probably a great tool to have an end-to-end view of paths from the legacy network into SDN.
Christoph Neulinger | TrustRadius Reviewer

PRTG

PRTG is well suited to any organization that needs to monitor devices and systems on their network. Compared to other products on the market, it is is easy to set up, manage and use on a day-to-day basis.The only place where it would be less appropriate would possibly be an environment where multiple probes were required for geographic purposes and a probe device (ie, a PC) isn't available in each location. This is fairly unlikely, however, but would depend on the network infrastructure.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

NetBrain
PRTG
8.4
Automated network device discovery
NetBrain
PRTG
8.7
Network monitoring
NetBrain
PRTG
9.3
Baseline threshold calculation
NetBrain
PRTG
8.3
Alerts
NetBrain
PRTG
9.2
Network capacity planning
NetBrain
PRTG
7.7
Packet capture analysis
NetBrain
PRTG
8.4
Network mapping
NetBrain
PRTG
7.6
Customizable reports
NetBrain
PRTG
8.1
Wireless infrastructure monitoring
NetBrain
PRTG
8.0
Hardware health monitoring
NetBrain
PRTG
9.1

Pros

NetBrain

  • It automatically updates your network documentation.
  • You can search for devices even if they are no longer operational (by a lot of attributes).
  • It can simplify your troubleshooting by showing you the L2/L3 path a packet would take.
  • It can automate and document the steps of troubleshooting tasks to get more information from one level of support to the next.
  • The support team of NetBrain is very fast and very helpful.
  • Heaps of information in the maps.
Christoph Neulinger | TrustRadius Reviewer

PRTG

  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Dan Reynolds | TrustRadius Reviewer

Cons

NetBrain

  • Not all devices are integrated with the same quality.
  • Not all steps are self-explaining.
  • The updates were difficult (but thanks to the help of support no real problem).
Christoph Neulinger | TrustRadius Reviewer

PRTG

  • Windows Only: PRTG does not support any other platform. Personally, I do not like tools that run on Windows because Windows requires a frequent update, which means downtime. You want your monitoring tool to be as highly available and low maintenance as possible. That and you also require a server license and Windows consume more hardware resource than other platforms. PRTG needs to add support for Linux.
  • Limited ability to do things in bulk. There is no way I know of to mass onboard devices or to mass edit devices. So you will by modifying 1 device at a time. For instance, it would be useful to modify the name or company of 200 devices in one shot.
  • Somewhat weak widgets and dashboard. If you put a lot of effort into it, you can probably come out with a very useful dashboard to keep an eye on key systems/devices. However, some widgets can look nice at first but they are not so useful or easy to understand. Again, it can be done, but a lot of effort is needed to get it right.
  • White interface only. This might not seem like a big deal, but if you have people who use the tool all the time to keep an eye on the system, it can strain your eyes. Need a dark theme.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetBrain

No score
No answers yet
No answers on this topic

PRTG

PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Anonymous | TrustRadius Reviewer

Usability

NetBrain

No score
No answers yet
No answers on this topic

PRTG

PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Anonymous | TrustRadius Reviewer

Support Rating

NetBrain

No score
No answers yet
No answers on this topic

PRTG

PRTG 8.6
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetBrain

We used NetViz and Microsoft Visio before.NetViz was a great tool at its time but it's not the best solution anymore and Microsoft Visio is good in a lot of things but more of a Swiss Army knife than a network documentation tool.We had a look at NetTerrain which looked like a good documentation tool and would have given us the advantage of importing our old NetViz documentation.The main disadvantage with all of these tools compared to NetBrain is that the documentation needs to be done manually.
Christoph Neulinger | TrustRadius Reviewer

PRTG

Nagios and Icinga (which is itself a fork from Nagios) are decent enough solutions for free, being open source. They do take more to set up and maintain, with quite a lot of manual work and agent installs in some cases. So in comparison with PRTG, they require more labor, but PRTG requires more capital. I also feel like PRTG is more robust, and stable; it's never crashed or required a complete reinstall, which I've definitely had to do with Icinga in the past.PRTG runs on Windows, while the other two are Linux. That only matters if you're more familiar with one or the other, of course, but it does take more to set up a LAMP server sometimes.
Robert Paul | TrustRadius Reviewer

Return on Investment

NetBrain

  • Network automation is up to date.
  • Quicker failure discovery and resolving due to the path discovery.
  • Less time spent on documentation.
  • Much more details in the documentation.
Christoph Neulinger | TrustRadius Reviewer

PRTG

  • Given us a nice, controlled, ringed-fence portal to deliver to customers for them to view monitoring on the services we sell them.
  • Given us plenty of metrics to allow us to measure SLA's and OLA's.
  • Given us the tools to deploy proactive measures for service outages.
Jamie Imms | TrustRadius Reviewer

Pricing Details

NetBrain

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PRTG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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