Netchex vs. Zywave Client Cloud - Enrollment & Onboarding

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Netchex
Score 8.7 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
Zywave Client Cloud - Enrollment & Onboarding
Score 7.8 out of 10
N/A
Zywave, headquartered in Milwaukee, offers HRconnection, a benefits administration platform.N/A
Pricing
NetchexZywave Client Cloud - Enrollment & Onboarding
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetchexZywave Client Cloud - Enrollment & Onboarding
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetchexZywave Client Cloud - Enrollment & Onboarding
Top Pros
Top Cons
Features
NetchexZywave Client Cloud - Enrollment & Onboarding
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Netchex
9.3
16 Ratings
12% above category average
Zywave Client Cloud - Enrollment & Onboarding
-
Ratings
Pay calculation9.616 Ratings00 Ratings
Support for external payroll vendors8.45 Ratings00 Ratings
Off-cycle/On-Demand payment9.511 Ratings00 Ratings
Benefit plan administration9.713 Ratings00 Ratings
Direct deposit files10.016 Ratings00 Ratings
Salary revision and increment management9.811 Ratings00 Ratings
Reimbursement management8.17 Ratings00 Ratings
Best Alternatives
NetchexZywave Client Cloud - Enrollment & Onboarding
Small Businesses
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Score 9.2 out of 10
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Score 6.9 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
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User Ratings
NetchexZywave Client Cloud - Enrollment & Onboarding
Likelihood to Recommend
9.0
(24 ratings)
8.0
(2 ratings)
Likelihood to Renew
9.9
(2 ratings)
4.0
(1 ratings)
Usability
9.9
(2 ratings)
-
(0 ratings)
Support Rating
9.9
(3 ratings)
-
(0 ratings)
Implementation Rating
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
NetchexZywave Client Cloud - Enrollment & Onboarding
Likelihood to Recommend
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
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Zywave
For clients looking for a communications portal this is a perfect fit. However, for clients looking to do online enrollment it is still lacking key features that other systems like Employee Navigator offers.
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Pros
Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
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Zywave
  • Benefit enrollment
  • Document management
  • Yearly benefit management and optional coverage
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Cons
Netchex
  • SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
  • WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
  • NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.
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Zywave
  • The onboarding of employees with benefits selection is not quite complete as it pertains to full integrations with carrier feeds and EDI solutions for HIPAA 834 Transactions
  • The ultimate solution would be to integrate with payroll systems such as ADP, PayChex or Paylocity. This would eliminate the need to input and update data in multiple systems
  • Integration to HR systems like Oracle or other HR platforms would be a bonus
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Likelihood to Renew
Netchex
Easy to work with.
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Zywave
User adoption is low within the client base that we have implemented this at and unless it can offer full EDI capabilities we will not be able to move away from Employee Navigator or Plan Source solutions
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Usability
Netchex
Very user friendly and great interface.
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Zywave
No answers on this topic
Support Rating
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
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Zywave
No answers on this topic
Implementation Rating
Netchex
Implementation took some time but was pretty much error free.
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Zywave
No answers on this topic
Alternatives Considered
Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
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Zywave
We actually use HRconnection with a select few clients and use Employee Navigator, Plan Source, and ThinkHR because our clients or the carriers offered them to us as an online enrollment or training options
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Return on Investment
Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
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Zywave
  • Less time spent asking HR to send me documents
  • Easily see my enrollments
  • Signing up for additional benefits I may have forgotten about like an HSA or FSA
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