What users are saying about
10 Ratings
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Score 6.4 out of 100
2 Ratings
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Score 7 out of 100

Likelihood to Recommend

NetForum by Community Brands

If you have a question about a function or tech problem it's a great place to get answers
Larry Parish | TrustRadius Reviewer

StarChapter

Once you understand how to use the system, it is pretty useful. But it has some definite areas where it could be brought up to speed with other modern tools. It is basic and could be better.
Anonymous | TrustRadius Reviewer

Pros

NetForum by Community Brands

  • Can store a lot of information. There are many different modules and each module has a lot of spaces for details such as birthday, gender, spouse and children's names, emergency contact information, photos and more.
  • Can be linked to our internal systems. Our awards system is run through our organization's website but the winners are sent to netFORUM so that their records indicate the awards and distinctions they have achieved without us having to manually enter all of these.
  • Can provide a lot of reporting information which is useful for data collection or year-end reporting needs.
Jeanette Gass | TrustRadius Reviewer

StarChapter

  • The blast communications are clear and easy to read.
  • Reporting- the reports within StarChapter are very helpful and easy to use.
  • The tools for tracking attendee information are super easy to use.
Sandy Breihan Sinclair | TrustRadius Reviewer

Cons

NetForum by Community Brands

  • need more users
  • better search
Larry Parish | TrustRadius Reviewer

StarChapter

  • Website's back-end could be more updated with templates that are editable like wordpress
  • Back-end email generator could function like a Constant Contact or MailChimp with features to make emails nicer and more modern looking
  • More customizable fields that could be added to any form
Anonymous | TrustRadius Reviewer

Support Rating

NetForum by Community Brands

No score
No answers yet
No answers on this topic

StarChapter

StarChapter 5.0
Based on 1 answer
They create these long chains of responses. So for everything you write in they repeat what you wrote and then respond to it. It gets very confusing trying to figure out where the conversation is sometimes especially on a long trail of back and forth.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetForum by Community Brands

netFORUM is better at data collection and support for the price.
Jeanette Gass | TrustRadius Reviewer

StarChapter

I have not yet used other products similar to StarChapter.
Sandy Breihan Sinclair | TrustRadius Reviewer

Return on Investment

NetForum by Community Brands

  • Easier to use product
  • Features i never new before
  • Save a ton of time
Larry Parish | TrustRadius Reviewer

StarChapter

  • It helps us to track revenues.
  • It helps us to track attendees’ information.
  • It is a great tool for sending email blasts.
Sandy Breihan Sinclair | TrustRadius Reviewer

Pricing Details

NetForum by Community Brands

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

StarChapter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Add comparison