NetForum by Community Brands vs. StarChapter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetForum by Community Brands
Score 6.3 out of 10
N/A
NetForum is a feature-rich association member management system. From member management to credentialing and fundraising, NetForum is an open platform for integrating best-in-class providers.N/A
StarChapter
Score 7.0 out of 10
N/A
StarChapter is an AMS from the company of the same name in Maryland, featuring a configurable website with ecommerce, role based permissions and access, and finally member management with dues tracking and collection, and event registration.N/A
Pricing
NetForum by Community BrandsStarChapter
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetForum by Community BrandsStarChapter
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetForum by Community BrandsStarChapter
Top Pros
Top Cons
Best Alternatives
NetForum by Community BrandsStarChapter
Small Businesses
Neon CRM
Neon CRM
Score 8.6 out of 10
Neon CRM
Neon CRM
Score 8.6 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
NetForum by Community BrandsStarChapter
Likelihood to Recommend
9.0
(2 ratings)
7.0
(2 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
NetForum by Community BrandsStarChapter
Likelihood to Recommend
Community Brands
If you have a question about a function or tech problem it's a great place to get answers
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StarChapter
Once you understand how to use the system, it is pretty useful. But it has some definite areas where it could be brought up to speed with other modern tools. It is basic and could be better.
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Pros
Community Brands
  • Can store a lot of information. There are many different modules and each module has a lot of spaces for details such as birthday, gender, spouse and children's names, emergency contact information, photos and more.
  • Can be linked to our internal systems. Our awards system is run through our organization's website but the winners are sent to netFORUM so that their records indicate the awards and distinctions they have achieved without us having to manually enter all of these.
  • Can provide a lot of reporting information which is useful for data collection or year-end reporting needs.
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StarChapter
  • The blast communications are clear and easy to read.
  • Reporting- the reports within StarChapter are very helpful and easy to use.
  • The tools for tracking attendee information are super easy to use.
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Cons
Community Brands
  • need more users
  • better search
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StarChapter
  • Website's back-end could be more updated with templates that are editable like wordpress
  • Back-end email generator could function like a Constant Contact or MailChimp with features to make emails nicer and more modern looking
  • More customizable fields that could be added to any form
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Support Rating
Community Brands
No answers on this topic
StarChapter
They create these long chains of responses. So for everything you write in they repeat what you wrote and then respond to it. It gets very confusing trying to figure out where the conversation is sometimes especially on a long trail of back and forth.
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Alternatives Considered
Community Brands
netFORUM is better at data collection and support for the price.
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StarChapter
I have not yet used other products similar to StarChapter.
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Return on Investment
Community Brands
  • Easier to use product
  • Features i never new before
  • Save a ton of time
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StarChapter
  • It helps us to track revenues.
  • It helps us to track attendees’ information.
  • It is a great tool for sending email blasts.
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ScreenShots