What users are saying about
16 Ratings
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Score 8.1 out of 100
14 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

TruView

Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Claudio Hoffer | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

TruView
9.5
Riverbed SteelCentral AppInternals
Automated network device discovery
TruView
10.0
Riverbed SteelCentral AppInternals
Network monitoring
TruView
10.0
Riverbed SteelCentral AppInternals
Baseline threshold calculation
TruView
9.9
Riverbed SteelCentral AppInternals
Alerts
TruView
10.0
Riverbed SteelCentral AppInternals
Network capacity planning
TruView
10.0
Riverbed SteelCentral AppInternals
Packet capture analysis
TruView
9.9
Riverbed SteelCentral AppInternals
Network mapping
TruView
10.0
Riverbed SteelCentral AppInternals
Customizable reports
TruView
5.2
Riverbed SteelCentral AppInternals
Wireless infrastructure monitoring
TruView
10.0
Riverbed SteelCentral AppInternals
Hardware health monitoring
TruView
10.0
Riverbed SteelCentral AppInternals

Application Performance Management

TruView
Riverbed SteelCentral AppInternals
8.8
Application monitoring
TruView
Riverbed SteelCentral AppInternals
9.4
Database monitoring
TruView
Riverbed SteelCentral AppInternals
9.4
Threshold alerts
TruView
Riverbed SteelCentral AppInternals
9.1
Predictive capabilities
TruView
Riverbed SteelCentral AppInternals
9.0
Application performance management console
TruView
Riverbed SteelCentral AppInternals
9.3
Collaboration tools
TruView
Riverbed SteelCentral AppInternals
8.1
Out-of-the box templates to monitor applications
TruView
Riverbed SteelCentral AppInternals
8.8
Application dependency mapping and thresholding
TruView
Riverbed SteelCentral AppInternals
9.3
Virtualization monitoring
TruView
Riverbed SteelCentral AppInternals
8.4
Server availability and performance monitoring
TruView
Riverbed SteelCentral AppInternals
8.1
Server usage monitoring and capacity forecasting
TruView
Riverbed SteelCentral AppInternals
8.8
IT Asset Discovery
TruView
Riverbed SteelCentral AppInternals
8.4

Pros

TruView

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
Victor Arana | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

  • Try to end application downtime.
  • Optimize and improve troubleshooting.
  • Detect and identify existing problems.
Erik Silva | TrustRadius Reviewer

Cons

TruView

  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Claudio Hoffer | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

  • Cost - Riverbed is really proud of their products, and the price shows.
  • More "point and click" repair opportunities.
  • Integration with Cisco DNA, tell which devices could have issues based upon the IOS version, etc.
Larry Chisholm | TrustRadius Reviewer

Support Rating

TruView

TruView 10.0
Based on 1 answer
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Claudio Hoffer | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

Riverbed SteelCentral AppInternals 9.0
Based on 2 answers
The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
Erik Silva | TrustRadius Reviewer

Alternatives Considered

TruView

Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
Victor Arana | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
Rob Bates | TrustRadius Reviewer

Return on Investment

TruView

  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
Victor Arana | TrustRadius Reviewer

Riverbed SteelCentral AppInternals

  • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
  • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
  • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
Anonymous | TrustRadius Reviewer

Pricing Details

TruView

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Riverbed SteelCentral AppInternals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

TruView
10.0
Riverbed SteelCentral AppInternals
9.3

Support Rating

TruView
10.0
Riverbed SteelCentral AppInternals
9.0

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