What users are saying about
368 Ratings
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Top Rated
300 Ratings
368 Ratings
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Score 7.1 out of 100

SAP ERP

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Top Rated
300 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

SAP ERP

SAP is an extremely integrated system. Not all companies are ready for this. Many are so used to having systems that require a lot of batch processing, giving kind of an extra cushion to allow for errors or mistakes. SAP is a live system, meaning that when you commit or transact something, it triggers the integration among all modules that touch whatever the transaction is for. An example is allowing SAP to generate purchasing documents based on the scheduled demand for production. Say someone puts in a work order and by mistake, fat fingers an extra zero on the desired quantity. This may cause SAP to purchase WAY more raw materials than you need. This is a great feature, but it can also come back to hurt you if not controlled properly.
John Mota | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
SAP ERP
7.4
Pay calculation
NetSuite
4.8
SAP ERP
5.0
Benefit plan administration
NetSuite
5.0
SAP ERP
7.7
Direct deposit files
NetSuite
5.0
SAP ERP
8.2
Salary revision and increment management
NetSuite
6.0
SAP ERP
8.0
Reimbursement management
NetSuite
6.0
SAP ERP
8.1

Customization

NetSuite
6.4
SAP ERP
7.3
API for custom integration
NetSuite
6.5
SAP ERP
7.3
Plug-ins
NetSuite
6.4
SAP ERP
7.2

Security

NetSuite
7.6
SAP ERP
8.9
Single sign-on capability
NetSuite
7.7
SAP ERP
8.7
Role-based user permissions
NetSuite
7.4
SAP ERP
9.2

Reporting & Analytics

NetSuite
6.3
SAP ERP
6.8
Dashboards
NetSuite
6.5
SAP ERP
6.3
Standard reports
NetSuite
6.2
SAP ERP
7.3
Custom reports
NetSuite
6.1
SAP ERP
6.8

General Ledger and Configurable Accounting

NetSuite
6.8
SAP ERP
8.4
Accounts payable
NetSuite
7.2
SAP ERP
8.6
Accounts receivable
NetSuite
7.3
SAP ERP
8.2
Global Financial Support
NetSuite
6.9
SAP ERP
Primary and Secondary Ledgers
NetSuite
7.7
SAP ERP
Intercompany Accounting
NetSuite
6.8
SAP ERP
Localizations
NetSuite
7.7
SAP ERP
Journals and Reconciliations
NetSuite
6.9
SAP ERP
Enterprise Accounting
NetSuite
7.6
SAP ERP
Configurable Accounting
NetSuite
7.6
SAP ERP
Centralized Rules Framework
NetSuite
5.9
SAP ERP
Standardized Processes
NetSuite
7.7
SAP ERP

Inventory Management

NetSuite
5.4
SAP ERP
8.3
Inventory tracking
NetSuite
6.1
SAP ERP
8.8
Automatic reordering
NetSuite
5.4
SAP ERP
7.7
Location management
NetSuite
5.5
SAP ERP
8.2
Manufacturing module
NetSuite
4.7
SAP ERP
8.4

Order Management

NetSuite
6.7
SAP ERP
7.4
Pricing
NetSuite
6.7
SAP ERP
8.0
Order entry
NetSuite
6.1
SAP ERP
7.9
Credit card processing
NetSuite
7.2
SAP ERP
5.9
Cost of goods sold
NetSuite
6.9
SAP ERP
7.7
Order Orchestration
NetSuite
6.8
SAP ERP
End-to-end order visibility
NetSuite
7.0
SAP ERP
Order exception Resolution
NetSuite
6.1
SAP ERP

Subledger and Financial Process

NetSuite
6.8
SAP ERP
Automated Invoice Processing
NetSuite
7.3
SAP ERP
Shared Services Payments
NetSuite
6.4
SAP ERP
Billings Management
NetSuite
6.8
SAP ERP
Customer Receipt Applications
NetSuite
6.8
SAP ERP
Customer Collections
NetSuite
7.2
SAP ERP
Revenue Recognition
NetSuite
7.6
SAP ERP
Cash Management
NetSuite
6.5
SAP ERP
Asset Management
NetSuite
5.8
SAP ERP
Travel & Expense Management
NetSuite
6.8
SAP ERP
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
SAP ERP
Period Close
NetSuite
7.6
SAP ERP
Transactions Tax
NetSuite
6.8
SAP ERP
Subledger Reconciliations
NetSuite
6.7
SAP ERP
3rd Party Accounting Systems
NetSuite
5.5
SAP ERP

Project Financial Management

NetSuite
6.1
SAP ERP
Budgeting and Forecasting
NetSuite
5.5
SAP ERP
Project Costing
NetSuite
6.3
SAP ERP
Cost Capture
NetSuite
6.6
SAP ERP
Capital Project Management
NetSuite
6.8
SAP ERP
Customer Invoicing
NetSuite
6.6
SAP ERP
Customer Contract Compliance
NetSuite
7.3
SAP ERP
Project Revenue Recognition
NetSuite
6.0
SAP ERP
Project Financial Performance Analysis
NetSuite
6.2
SAP ERP
Project Financials Dashboard
NetSuite
5.8
SAP ERP
Real-time Financial Reporting
NetSuite
6.3
SAP ERP
Embedded Business Intelligence
NetSuite
4.7
SAP ERP
Project Planning Collaboration
NetSuite
4.9
SAP ERP

Project Execution Management

NetSuite
6.1
SAP ERP
Project Planning and Scheduling
NetSuite
5.1
SAP ERP
Project Manager Dashboard
NetSuite
4.7
SAP ERP
Resource Manager Dashboard
NetSuite
4.4
SAP ERP
Task Insight for Project Managers
NetSuite
6.0
SAP ERP
Project Manager Mobile Functionality
NetSuite
6.6
SAP ERP
Team Member Task Collaboration
NetSuite
6.0
SAP ERP
Team Member Mobile Functionality
NetSuite
6.6
SAP ERP
Project Candidate Search
NetSuite
6.4
SAP ERP
Project Candidate Comparison and Analysis
NetSuite
6.4
SAP ERP
Defineable Resource Pools
NetSuite
6.4
SAP ERP
Defineable Resource Pools
NetSuite
6.4
SAP ERP
Talent Profiles
NetSuite
5.9
SAP ERP
Real-Time Project Reporting
NetSuite
6.4
SAP ERP
Absence Management
NetSuite
7.0
SAP ERP
Product Lifecycle Management
NetSuite
7.0
SAP ERP

Grants Management

NetSuite
6.5
SAP ERP
Award Lifecycle Management
NetSuite
6.7
SAP ERP
Spending Control
NetSuite
6.7
SAP ERP
Indirect Cost Management
NetSuite
6.7
SAP ERP
Billing
NetSuite
5.8
SAP ERP

Procurement

NetSuite
6.6
SAP ERP
Sourcing Team Collaboration
NetSuite
7.2
SAP ERP
Sourcing Analysis
NetSuite
6.5
SAP ERP
Bids Analyzed and Compared
NetSuite
6.5
SAP ERP
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
SAP ERP
Contract Authoring
NetSuite
6.1
SAP ERP
Contract Compliance Management
NetSuite
6.1
SAP ERP
Contract History
NetSuite
6.1
SAP ERP
Contract Renewal Automation
NetSuite
6.0
SAP ERP
Contract Repository
NetSuite
6.0
SAP ERP
Contract Standardization and Enforcement
NetSuite
6.0
SAP ERP
Electronic Signatures
NetSuite
6.5
SAP ERP
Invoice Automated Matching
NetSuite
6.5
SAP ERP
Purchasing Risk and Compliance Management
NetSuite
6.5
SAP ERP
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
SAP ERP
Spend Compliance Management
NetSuite
7.7
SAP ERP
Supplier Assessment
NetSuite
7.0
SAP ERP
Supplier Communication and Collaboration
NetSuite
7.2
SAP ERP
Supplier Management
NetSuite
7.8
SAP ERP
Supplier Portal
NetSuite
7.0
SAP ERP

Risk Management

NetSuite
6.7
SAP ERP
Risk Repository
NetSuite
7.0
SAP ERP
Control Management
NetSuite
6.4
SAP ERP
Control Mapping
NetSuite
6.4
SAP ERP
Control Efficiency Assessments
NetSuite
6.4
SAP ERP
Automated Control Assessments
NetSuite
6.4
SAP ERP
Assessment Capture
NetSuite
7.0
SAP ERP
Issue Detection
NetSuite
7.0
SAP ERP
Automatic Notification
NetSuite
7.0
SAP ERP
Remediation and Certification
NetSuite
6.4
SAP ERP

Logistics

NetSuite
4.3
SAP ERP
Transportation Planning and Optimization
NetSuite
4.2
SAP ERP
Transportation Sourcing Management
NetSuite
4.2
SAP ERP
Transportation Process Integration
NetSuite
5.1
SAP ERP
Transportation Execution Management
NetSuite
4.1
SAP ERP
Freight Payment Automation
NetSuite
4.1
SAP ERP
Trade Management
NetSuite
3.6
SAP ERP
Trade Regulatory Compliance Management
NetSuite
6.0
SAP ERP
Customs Entry Management
NetSuite
4.1
SAP ERP
Customs Document Management
NetSuite
3.4
SAP ERP
Customs Document Collaboration
NetSuite
3.1
SAP ERP
Fulfillment Management
NetSuite
3.8
SAP ERP
Inventory Visibility
NetSuite
5.0
SAP ERP
Warehouse Workforce Management
NetSuite
4.4
SAP ERP

Manufacturing

NetSuite
5.2
SAP ERP
Production Process Design
NetSuite
4.9
SAP ERP
Supply Chain Business Flows
NetSuite
4.1
SAP ERP
Production Management
NetSuite
4.1
SAP ERP
Contracted Manufacturing Management
NetSuite
3.9
SAP ERP
Configuration Management
NetSuite
7.7
SAP ERP
Work Definition
NetSuite
3.6
SAP ERP
Work Execution
NetSuite
4.5
SAP ERP
Advanced Fulfillment
NetSuite
7.3
SAP ERP
Manufacturing Costs
NetSuite
6.3
SAP ERP

Supply Chain

NetSuite
5.1
SAP ERP
Forecasting
NetSuite
4.7
SAP ERP
Inventory Planning
NetSuite
4.1
SAP ERP
Multi-tier Supply Chain Planning
NetSuite
6.8
SAP ERP
Performance Monitoring
NetSuite
4.8
SAP ERP

Product Lifecycle Management

NetSuite
4.7
SAP ERP
Ideation Management
NetSuite
4.6
SAP ERP
Requirements Management
NetSuite
7.0
SAP ERP
Proposal Management
NetSuite
3.6
SAP ERP
Innovation Portfolio Management
NetSuite
4.1
SAP ERP
Product Master Data Management
NetSuite
4.1
SAP ERP
Vendor Portal
NetSuite
4.7
SAP ERP
Project Portfolio Management
NetSuite
4.6
SAP ERP

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

SAP ERP

  • Integration of functions within the organization (example: warehouse releasing and inventory management with finance costing and logistics)
  • Security features are on point. Clear segregation of duties can be achieved by assigning access rights based on least privilege principle
  • Can be easily learned.
  • Roles assigned to users can be customized.
Brandon Macapelit, CISA | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

SAP ERP

  • High cost of licensing, implementation & maintenance.
  • It gets complex when companies try to implement their existing business processes to Standard SAP provided business processes if it differs.
  • It is not for small/medium size businesses
  • The complete implementation process may take several years. Usually, companies take core modules of SAP ERP & implement those first.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

SAP ERP

SAP ERP 8.6
Based on 4 answers
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Todd Bellamy | TrustRadius Reviewer

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

SAP ERP

SAP ERP 8.0
Based on 1 answer
Once you learn how to use SAP ERP, it becomes a powerful tool for analysis and inventory management.
Anonymous | TrustRadius Reviewer

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

SAP ERP

SAP ERP 10.0
Based on 1 answer
No answer on this topic is available.

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

SAP ERP

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

SAP ERP

SAP ERP 3.0
Based on 1 answer
No answer on this topic is available.

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

SAP ERP

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

SAP ERP

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

SAP ERP

SAP ERP 3.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

SAP ERP

SAP was found to be better suited for the manufacturing nature of our organization's business and provides robust process integrations across production, supply chain, order management, material master and inventory management. Although the user experience aspect was less than desirable, the business process consolidation outweighed this shortcoming. The cost of implementation and maintenance was higher for SAP.
Anonymous | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

SAP ERP

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

SAP ERP

  • The Coca-Cola bottlers use a multi-tenant environment, and that helps their bottom line as they share a single instance.
  • Integration back to sales enables the Bottles to be more efficient and saves costs that relate to integration to 3rd party sales applications.
  • Reduces the number of 3rd party applications, which saves on operating costs.
Domenic Vetro | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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