What users are saying about
New Relic
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Top Rated
251 Ratings
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Based on 251 reviews and ratings
2 Ratings
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Based on 2 reviews and ratings
Attribute Ratings
- Power Admin PA Server Monitor is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating
Likelihood to Recommend

8.5
New Relic
85%
111 Ratings

9.0
Power Admin PA Server Monitor
90%
1 Rating
Likelihood to Renew

7.3
New Relic
73%
10 Ratings

10.0
Power Admin PA Server Monitor
100%
1 Rating
Usability

5.8
New Relic
58%
5 Ratings

10.0
Power Admin PA Server Monitor
100%
1 Rating
Availability

10.0
New Relic
100%
2 Ratings

Power Admin PA Server Monitor
N/A
0 Ratings
Performance

8.0
New Relic
80%
2 Ratings

Power Admin PA Server Monitor
N/A
0 Ratings
Support Rating

7.7
New Relic
77%
7 Ratings

10.0
Power Admin PA Server Monitor
100%
2 Ratings
Implementation Rating

7.0
New Relic
70%
9 Ratings

10.0
Power Admin PA Server Monitor
100%
2 Ratings
Product Scalability

8.0
New Relic
80%
1 Rating

Power Admin PA Server Monitor
N/A
0 Ratings
Likelihood to Recommend
New Relic
I think New Relic's APM is a great feature if you are running Ruby on Rails because ActiveRecord can abstract away the actual performance of your endpoint logic. It very easily allows you to identify endpoints that are taking too long, endpoints that have good throughput, and how the overall functionality is affecting the end-user experience. It also has many other monitoring features that can be great for companies that manage their own infrastructure.

Verified User
Engineer in Engineering
Health, Wellness and Fitness Company, 11-50 employeesPower Admin PA Server Monitor
Power Admin PA Server Monitor works great for our needs. We do however wish that it worked for Linux Operating Systems.

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employeesPros
New Relic
- Monitor traffic rates and server usage on real time
- Helps engineers to dive deep into an issue and guides them to the root cause
- Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
- Near real time reporting
- Links with deployment so easy to understand if an issue has occurred after a particular release
Technical Lead
Hanes Brands AustralasiaRetail, 10,001+ employees
Power Admin PA Server Monitor
- Alerts us when a server, storage device, or network device goes offline.
- Alerts us when a critical service running on a server stops running.
- Alerts us if files change, are removed, or are created.
- Alerts us if an unauthorized file type has been created on a monitored system
- Generate up-time reports for Executives.

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employeesCons
New Relic
- It would be helpful if use cases for particularly a Windows installation, were provided to help determine which set of configuration files would be the one a group would want to control. I.e. potentially with a department trying to do DevOps, it's difficult to determine which team needs to have responsibility for what at times. The reason I mention this, is New Relic seems to in many ways be a tool that's useful for DevOps-related processes and staff.
- On the main New Relic One site, sometimes a refresh option is available for new features. It would be helpful to see what the new features are in advance before trying this out. Particularly if doing a demo or a working season with another team.
- I'm not aware of a page or specific site which describes/summarizes all of the different NR Products and their features.
- Sometimes it's tricky to determine which product to use to accomplish a task.
Software Developer II
Staples Promotional ProductsRetail, 501-1000 employees
Power Admin PA Server Monitor
- It does have bulk settings tools to set up bulk settings for multiple devices, but to me it could be a bit easier to use. However, I ran into a snag and reached out to support and they are great.
- It does not support Linux Operating Systems.

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employeesPricing Details
New Relic
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
New Relic Editions & Modules
Edition
Standard | $991 |
---|---|
Pro | Contact sales team |
Enterprise | Contact sales team |
Telemetry Data Platform | 0.253 |
Incident Intelligence | 0.504 |
Free (Forever) | $05 |
- per month per full user (after first free full user - unlimited free basic users)
- none
- per month per extra GB data ingest (after first free 100GB per month)
- per month per event (after first 1000 free events per month)
- No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Additional Pricing Details
—Power Admin PA Server Monitor
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Power Admin PA Server Monitor Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
New Relic
New Relic 7.3
Based on 10 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.

Verified User
Analyst in Information Technology
Information Technology and Services Company, 51-200 employeesPower Admin PA Server Monitor
Power Admin PA Server Monitor 10.0
Based on 1 answer
Excellent product, easy to use, many features, and fast/excellent support.

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employeesUsability
New Relic
New Relic 5.8
Based on 5 answers
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.

Verified User
Professional in Engineering
E-Learning Company, 501-1000 employeesPower Admin PA Server Monitor
Power Admin PA Server Monitor 10.0
Based on 1 answer
It is an excellent product that is much easier to use than many other open source type offerings. Easy learning curve.

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employeesReliability and Availability
New Relic
New Relic 10.0
Based on 2 answers
we have never had any down time issues!!!
Lead Monitoring Engineer
Cambia Health SolutionsHealth, Wellness and Fitness, 5001-10,000 employees
Power Admin PA Server Monitor
No score
No answers yet
No answers on this topic
Performance
New Relic
New Relic 8.0
Based on 2 answers
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Lead Monitoring Engineer
Cambia Health SolutionsHealth, Wellness and Fitness, 5001-10,000 employees
Power Admin PA Server Monitor
No score
No answers yet
No answers on this topic
Support Rating
New Relic
New Relic 7.7
Based on 7 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Lead Monitoring Engineer
Cambia Health SolutionsHealth, Wellness and Fitness, 5001-10,000 employees
Power Admin PA Server Monitor
Power Admin PA Server Monitor 10.0
Based on 2 answers
Very fast, knowledgeable, and helpful support.

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employeesImplementation Rating
New Relic
New Relic 7.0
Based on 9 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Systems Engineer
Penton MediaInformation Services, 1001-5000 employees
Power Admin PA Server Monitor
Power Admin PA Server Monitor 10.0
Based on 2 answers
Overall it is an easy install and setup and their support is very fast and helpful

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employeesAlternatives Considered
New Relic
We selected New Relic since it was very dynamic and versatile to use. It works well in all aspects of monitoring, and observability and would allow having a focus on collaboration with different repeatable processes. Also, New Relic has a good focus on working well with CLI, UI, and API types of work.

Verified User
Team Lead in Information Technology
Information Technology & Services Company, 10,001+ employeesPower Admin PA Server Monitor
We tried some open source solutions. But, they were much more difficult to set up and maintain. PA is easy to use "out of the box". We looked at other paid solutions also, but they were cost prohibitive, since we are a small institution.

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employeesScalability
New Relic
New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Lead Monitoring Engineer
Cambia Health SolutionsHealth, Wellness and Fitness, 5001-10,000 employees
Power Admin PA Server Monitor
No score
No answers yet
No answers on this topic
Return on Investment
New Relic
- Gives us great visibility into what our services are doing at all times.
- Alerts us quickly when there is a problem so we can address it with alacrity.
- Gives us extremely customizable options in regards to how we want to track, store, and materialize our data.

Verified User
Engineer in Engineering
Computer Software Company, 1001-5000 employeesPower Admin PA Server Monitor
- It has decreased our critical services downtime, because we are able to VPN in and fix issues as soon as Power Admin alerts us of an issue. ROI has been excellent.
- It allows us to catch issues before they become critical by alerting us on errors that show up in our Event Logs.

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employees