Based on 156 reviews and ratings
New Relic and SignalFX are both tools used for monitoring the performance and activity of IT resources. New Relic is an application performance monitoring tool built to help organizations get detailed analytics about their business applications. SignalFX is an IT Infrastructure Monitoring Tool that helps businesses collect data on resources in their IT infrastructure and generate insights on how performance can be improved. Both tools are most popular with mid-sized businesses and larger enterprises with complex IT infrastructures or a multitude of applications.
New Relic and SignalFX both help businesses to monitor IT resources, but they also have a few standout features that set them apart from one another.
New Relic is an application performance monitoring solution that allows businesses to get detailed insights about their applications. In addition to monitoring on premise applications, New Relic also includes native support for many cloud applications. For businesses with many applications to monitor, New Relic provides a unified interface where all of an organization’s applications can be managed in one place.
SignalFX is an IT infrastructure management tool that helps businesses monitor business applications, as well as other services and tools. Businesses can use SignalFX’s built in tools for collecting data, or set up custom metrics that meet their specific needs. Additionally, SignalFX allows users to replicate dashboards, making it easy to set up new dashboards as businesses need them.
Though New Relic and SignalFX both help users monitor applications and services, they also have some limitations that are important to consider.
New Relic is ideal for monitoring business applications and generating insights on how they can be improved, but it doesn’t provide detailed insights on other services or resources like virtual machines or virtualized servers. Additionally, New Relic includes dashboards, but they can’t be as easily replicated compared to SignalFX.
SignalFX provides support for monitoring an entire IT infrastructure, but it doesn’t have as many advanced features for monitoring the performance of applications compared to New Relic. For businesses looking primarily to optimize the performance of on-premise, opr cloud applications, New Relic may be a more effective choice.
New Relic offers an essentials pricing package for $12.50 per month that retains application data for a few days. The pro package, which costs $25.00 per month, retains application data for three months.
SignalFX offers 2 pricing packages. The standard package costs $180.00 per year and supports up to 10 custom metrics. The enterprise package costs $300.00 per year and can support up to 20 custom metrics.
Provided by the TrustRadius Research Team
Published on July 2, 2020
Likelihood to Recommend
Feature Rating Comparison
Application performance management console
Out-of-the box templates to monitor applications
Application dependency mapping and thresholding
Server availability and performance monitoring
Server usage monitoring and capacity forecasting
IT Asset Discovery
- New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
- New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
- New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.
- SignalFX handles historical metric aggregation exceptionally well, providing a multifaceted approach to event detection based on anomalies.
- SignalFX's cost is incredibly flexible with their pricing model of DPM (data-point per minute) vs the traditional "per host" model that most monitoring SaaS use.
- SignalFX support is responsive and knowledgeable, very eager to help solve your immediate problems.
- SignalFX integrations is vast and constantly growing, making adoption easy even when multiple different open-source technologies are used in your stack.
- Cloud-centric / OS-centric. There is no/limited ability to query metrics with an agent installed.
- Insights-based queries (dashboards and alerts) are limited to 1000 (soon to be 2000) records and that doesn't work for enterprise scale.
- NRQL is awesome -- except when it isn't. The replacement QL is more robust but is significantly more complex to learn.
- No agent management tools in the platform. And, yes, you will want agent management tools after the first dozen or so deployments.
- SignalFX has room for improvement in UX. With the amount of options available, SignalFX use can be somewhat complicated. They seem to prefer a less-opinionated implementation, which can have its pros and cons. Other solutions like Datadog can be easier to implement, though at the cost of their opinion on implementation and price.
Likelihood to Renew
Reliability and Availability
Return on Investment
- New Relic helps us detect defects before our customers do.
- New Relic helps us prioritize performance improvements. Engineers don't need to spend time measuring the latency of transactions themselves.
- New Relic helps us notify the appropriate people rapidly when there are problems.
- ROI has increased in terms of availability to our customers because of the preventative detection functionalities available in SignalFX.
- No events of negative ROI have occurred.