What users are saying about
56 Ratings
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Top Rated
632 Ratings
56 Ratings
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Score 8.6 out of 100

ZoomInfo

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Top Rated
632 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

ZoomInfo

ZoomInfo is great for companies looking to add another great tool to your sales, marketing, and potentially data team's arsenal. That said, if you're looking for clients that are startups, are small businesses (less than 10M in revenue, less than 10 employees, etc.) - it may not be the best fit for now
Katie Carlson | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nimble
7.7
ZoomInfo
Customer data management / contact management
Nimble
9.6
ZoomInfo
Workflow management
Nimble
7.7
ZoomInfo
Territory management
Nimble
7.1
ZoomInfo
Opportunity management
Nimble
7.6
ZoomInfo
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
ZoomInfo
Contract management
Nimble
5.9
ZoomInfo
Quote & order management
Nimble
6.9
ZoomInfo
Interaction tracking
Nimble
7.7
ZoomInfo
Channel / partner relationship management
Nimble
7.3
ZoomInfo

Customer Service & Support

Nimble
7.6
ZoomInfo
Case management
Nimble
7.6
ZoomInfo
Call center management
Nimble
7.6
ZoomInfo
Help desk management
Nimble
7.6
ZoomInfo

Marketing Automation

Nimble
7.1
ZoomInfo
Lead management
Nimble
7.2
ZoomInfo
Email marketing
Nimble
7.0
ZoomInfo

CRM Project Management

Nimble
7.1
ZoomInfo
Task management
Nimble
7.7
ZoomInfo
Billing and invoicing management
Nimble
7.5
ZoomInfo
Reporting
Nimble
6.0
ZoomInfo

CRM Reporting & Analytics

Nimble
6.6
ZoomInfo
Forecasting
Nimble
7.7
ZoomInfo
Pipeline visualization
Nimble
8.3
ZoomInfo
Customizable reports
Nimble
4.0
ZoomInfo

Customization

Nimble
6.9
ZoomInfo
Custom fields
Nimble
8.6
ZoomInfo
Custom objects
Nimble
7.3
ZoomInfo
Scripting environment
Nimble
6.3
ZoomInfo
API for custom integration
Nimble
5.3
ZoomInfo

Security

Nimble
5.9
ZoomInfo
Single sign-on capability
Nimble
7.3
ZoomInfo
Role-based user permissions
Nimble
4.6
ZoomInfo

Social CRM

Nimble
8.9
ZoomInfo
Social data
Nimble
9.3
ZoomInfo
Social engagement
Nimble
8.5
ZoomInfo

Integrations with 3rd-party Software

Nimble
6.9
ZoomInfo
Marketing automation
Nimble
6.9
ZoomInfo
Compensation management
Nimble
6.8
ZoomInfo

Platform

Nimble
8.1
ZoomInfo
Mobile access
Nimble
8.1
ZoomInfo

Prospecting

Nimble
ZoomInfo
7.9
Advanced search
Nimble
ZoomInfo
8.1
Identification of new leads
Nimble
ZoomInfo
8.0
List quality
Nimble
ZoomInfo
7.7
List upload/download
Nimble
ZoomInfo
7.5
Ideal customer targeting
Nimble
ZoomInfo
7.9
Load time/data access
Nimble
ZoomInfo
8.1

Sales Intelligence Data Standards

Nimble
ZoomInfo
8.0
Contact information
Nimble
ZoomInfo
7.9
Company information
Nimble
ZoomInfo
8.2
Industry information
Nimble
ZoomInfo
7.9

Data Augmentation & Lead Qualification

Nimble
ZoomInfo
7.8
Lead qualification process
Nimble
ZoomInfo
8.0
Smart lists and recommendations
Nimble
ZoomInfo
7.4
Salesforce integration
Nimble
ZoomInfo
8.1
Company/business profiles
Nimble
ZoomInfo
8.2
Alerts and reminders
Nimble
ZoomInfo
7.8
Data hygiene
Nimble
ZoomInfo
7.3
Automatic data refresh
Nimble
ZoomInfo
7.5
Tags
Nimble
ZoomInfo
7.4
Filters and segmentation
Nimble
ZoomInfo
8.2

Sales Intelligence Email Features

Nimble
ZoomInfo
7.0
Sales email templates
Nimble
ZoomInfo
8.0
Append emails to records
Nimble
ZoomInfo
5.9

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

ZoomInfo

  • Provides background information on organizations. This helped me to get a quick understanding of potential accounts prior to reaching out.
  • Provides an easy solution for getting information on new leads into Salesforce. This saved me time from creating new leads.
  • Provides information on a network of individuals to target your outreach.
Amanda Richards | TrustRadius Reviewer

Cons

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

ZoomInfo

  • Often I run into people who are no longer with that company. There is no way to flag for errors or make changes.
  • Often there are people who are not in ZoomInfo.
  • ZoomInfo can't import data from its website on the lower version of Salesforce.
  • The Salesforce version of ZoomInfo is more difficult to use. I find I often have to import one person at a time.
  • I have huge pressure to perform better because the cost is so high for this product.
Dan Sherman | TrustRadius Reviewer

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

ZoomInfo

ZoomInfo 10.0
Based on 10 answers
With the combined resources of crowdsorced info on both data.com as well as the immediacy of info on LinkedIn, as well as intel on Hoovers, information provided on ZoomInfo is more readily available if you have the time to invest in looking for it. However, at the pace we do business, having a "one stop shop" for information is very convenient. On efficiency alone, ZoomInfo is worth the price of subscription considering our business model.
Isaac Cabrera | TrustRadius Reviewer

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

ZoomInfo

ZoomInfo 9.0
Based on 1 answer
No answer on this topic is available.

Support Rating

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

ZoomInfo

No score
No answers yet
No answers on this topic

Alternatives Considered

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

ZoomInfo

I honestly haven't used anything quite similar to ZoomInfo except for LinkedIn Sales Navigator (which seems to be the most similar thing to ZoomInfo - but it's still wildly different). I typically find relevant contacts on LinkedIn, but then to actually get their contact info, there's nothing I've ever used that is even close to ZoomInfo in terms of quality or depth of data and accuracy.
David Schwartz | TrustRadius Reviewer

Return on Investment

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

ZoomInfo

  • I have been able to call more prospects and email them faster since I was able to find their info easily.
  • A lot of times I will spend more time than necessary trying to verify where someone works because I'm not sure of the validity of the data on ZoomInfo.
  • I have been able to grow my own territory's prospect list because I can now add phone numbers and emails in an effective manner.
Erika M. Barth | TrustRadius Reviewer

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ZoomInfo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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