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Top Rated
242 Ratings
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Top Rated
385 Ratings

Nintex Process Platform

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Top Rated
242 Ratings
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Score 8.1 out of 100

Salesforce Lightning Platform (formerly Salesforce App Cloud)

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Top Rated
385 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Nintex Process Platform

Running complex or multi-step workflows is really where Nintex shines, especially if you don't have developer resources on staff. With the WYSIWYG like workflow canvas, you can easily see the logic and build the necessary steps using out-of-the-box controls included in the product. Branching logic or conditional steps are easily supported and the concept of state machines is supported as well.
Matt Varney | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

I can very easily see Salesforce being a valuable tool for more complex and longer sales cycles. If you're interacting with multiple contacts, departments, and tiers within a company this will give you the organization and powerful analytics you need. If you are working with the same contacts and accounts for long periods of time (sales cycles of several months or more) it might also be a good fit. Be ready to invest heavily is implementation and training from the very beginning. It is a complex tool that requires A LOT of thoughtful, careful, and thorough planning to be implemented successfully. It is not well suited to industries that change rapidly, where your contacts might be completely different today than they were last week or the business you were working with has closed. It does not make sense for a company who's sales goals rely very much on the volume of contract value. You will simply spend too much time on data entry that will, in the end, be unreliable.
Rhiannon Thompson | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Nintex Process Platform
6.6
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Dashboards
Nintex Process Platform
6.7
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Standard reports
Nintex Process Platform
6.7
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Custom reports
Nintex Process Platform
6.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Process Engine

Nintex Process Platform
7.2
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Process designer
Nintex Process Platform
8.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Process simulation
Nintex Process Platform
6.9
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Business rules engine
Nintex Process Platform
7.6
Salesforce Lightning Platform (formerly Salesforce App Cloud)
SOA support
Nintex Process Platform
7.4
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Process player
Nintex Process Platform
6.6
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Support for modeling languages
Nintex Process Platform
5.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Form builder
Nintex Process Platform
8.1
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Model execution
Nintex Process Platform
7.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Collaboration

Nintex Process Platform
8.7
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Social collaboration tools
Nintex Process Platform
8.7
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Content Management Capabilties

Nintex Process Platform
8.3
Salesforce Lightning Platform (formerly Salesforce App Cloud)
Content management
Nintex Process Platform
8.3
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Platform-as-a-Service

Nintex Process Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Ease of building user interfaces
Nintex Process Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.2
Scalability
Nintex Process Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.8
Platform management overhead
Nintex Process Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.3
Workflow engine capability
Nintex Process Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.3
Platform access control
Nintex Process Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.7
Services-enabled integration
Nintex Process Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0
Development environment creation
Nintex Process Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1
Development environment replication
Nintex Process Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.2
Issue monitoring and notification
Nintex Process Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9
Issue recovery
Nintex Process Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.4
Upgrades and platform fixes
Nintex Process Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0

Pros

Nintex Process Platform

  • Nintex workflows provide a robust interface that's not only intuitive but easy to learn with little to no coding experience.
  • Nintex forms are particularly powerful and provide a great alternative to InfoPath forms which is being deprecated.
  • Upgrading between versions of Nintex is easy to do with their nwadmin tool and robust documentation provided on their support portal.
  • The user adoption rate of their products is extremely high and doesn't require a selling point or an explanation of benefits in converting their existing workflows and forms.
Mark Russell | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • Reports and dashboards - I can build my own reports very easily to see upcoming renewals, first-year clients and so on. Then, I can create my own custom dashboard to track my favorite reports.
  • Opportunities and quotes - when I first started here we didn't use Opportunities for tracking renewals and upgrades. Now, it's easy to see what I'm working on and when ready I just add the products to a quote and it sends it to our billing for really fast invoice creation. It used to take me hours to do this and now it's seconds.
  • I love using activities - it keeps me organized and up to date on all my accounts that I manage. Plus, I can create future tasks so I don't forget to reach out.
  • I can send mass emails to any group of clients and I can create nice email templates with "placeholders" which allow me to use the first name of the main point of contact across hundreds of organizations. Again, this saves me lots of time.
Kristin Sours | TrustRadius Reviewer

Cons

Nintex Process Platform

  • Forms: Some functionality about validation, or buttons need to be implemented using JAVASCRIPT. It would be welcomed to include more functions in this area.
  • Forms: The parent-child relationship is another area to improve. Repeating sections don't have the required performance to make a strong relationship between two or more tables (Sharepoint lists).
  • Workflow: Using an on-premise environment, there is not a good system to manage workflows: versions, insights, purge, etc.
Francisco Falomir | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • It can be a bit buggy at times, like randomly not letting you save or making you refresh the page or do the same action, and then it will save.
  • Bugs really are the main issue here. Otherwise it's great with reporting!
Alexa Terry | TrustRadius Reviewer

Likelihood to Renew

Nintex Process Platform

Nintex Process Platform 7.0
Based on 18 answers
Unfortunately, we will not be using Nintex going forward because the experience in on-prem Nintex and SharePoint 2016 is not replicable in Office 365 / SharePoint online. Also, the licensing model is different and would not be cost-effective to scale in the new environment with a lower-functioning version of Nintex (Nintex online is not as robust and user-friendly as the on-prem version). Our parent company assesses capability, licensing models, cost, and security to weigh in on whether a tool can exist in our portfolio. While on-prem Nintex was a great solution for our business when connected to SharePoint 2016, the online version that connects to SharePoint online is feature-weak, in development, and does not march capability forward for us in a meaningful way. The parent operating company has opted to go with Microsoft Flow instead.
Chris Carpenter | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Usability

Nintex Process Platform

Nintex Process Platform 7.7
Based on 11 answers
Nintex Workflow does exactly what it is advertised to do: make workflow development fast and easy. It doesn't provide very much new functionality, but it isn't really supposed to.When I am working with a client on a SharePoint project, I am always happy if I hear that they use Nintex Workflow, as it makes workflows much easier.
Justin Antczak | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 6.7
Based on 3 answers
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Nintex Process Platform

Nintex Process Platform 8.5
Based on 12 answers
I have never encountered a Nintex outage.
Trish Ohland | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Performance

Nintex Process Platform

Nintex Process Platform 8.0
Based on 8 answers
I give this a 9 because Nintex overall has been exemplary, except for responsive design forms seem to be a little slow when getting complex.
Trish Ohland | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Support Rating

Nintex Process Platform

Nintex Process Platform 7.0
Based on 24 answers
it seems to take a very long time to get anything completed Been using the platform now for two years and the system still does not work as purposed - not sure if this is a Nintex problem or an eternal company issue
Scooter D Nelson | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 7.5
Based on 17 answers
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
Shanna Kostopulos | TrustRadius Reviewer

Online Training

Nintex Process Platform

Nintex Process Platform 9.0
Based on 3 answers
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
Trish Ohland | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Implementation Rating

Nintex Process Platform

Nintex Process Platform 6.7
Based on 18 answers
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
Scooter D Nelson | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Alternatives Considered

Nintex Process Platform

Nintex WorkFlows seems to be a lot more user friendly, contrast to using SharePoint Designer. I had to spend a lot of time learning SPD and even more time troubleshooting SPD WorkFlows and InfoPath Forms. Though Microsoft offers lots of information on knowledge base (kbs) and "Tech Net" articles that can be an eye sore to read, Nintex has a lot of easy to understand online courses that empower administrators how each action works, WorkFlow terminology and mitigating errors. I appreciate the Nintex online community that also zeros in on troubleshooting when admins are stuck.
Melissa Kattke | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce is the premeire product. Period. The others are cheaper and less capable, they may fulfill your organisation's needs but you will always be looking at Salesforce with wishful eyes. If you are a company that needs to bootstrap then spend the time to evaluate your options. If you are a growing company with plenty of funding it is best to provide your sales team with the best platform you can afford because switching out CRM's is second in complexity to swapping out an ERP.
Jonathan Justin Lewis | TrustRadius Reviewer

Scalability

Nintex Process Platform

Nintex Process Platform 8.5
Based on 3 answers
This product works well as you scale business processes but there is a point where things become too complex. Administratively it scales fine, number of users is no problem, and since Nintex relies on the build in SharePoint workflow manager, it falls under the same scalability perimeters. Business Process complexity is the limiter for scalability within Nintex.
Matthew Greene | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Return on Investment

Nintex Process Platform

  • Nintex has an ROI report that analysis all workflows in your environment and time spent on developing the workflows . We have paid off our investment in the first 12 months according to this report.
  • Once you have implemented it, you should probably have more than one person or have plans in place to get more people because the requests will start streaming in.
Francois Crous | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • ROI - It allows us to handle billing and see if the client is being charged the correct amount so our books stay balanced.
  • Communication - It allows for all of our workers to see the notes of previous representatives so that no one is in the dark when re-engaging.
  • A negative would be that it is difficult to merge marketing initiatives, so unless someone uploads the Excel sheet of leads into the system (which is easier said than done) there could be duplications of effort.
Anonymous | TrustRadius Reviewer

Pricing Details

Nintex Process Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Lightning Platform (formerly Salesforce App Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nintex Process Platform
8.1
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.9

Likelihood to Renew

Nintex Process Platform
7.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Usability

Nintex Process Platform
7.7
Salesforce Lightning Platform (formerly Salesforce App Cloud)
6.7

Reliability and Availability

Nintex Process Platform
8.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Performance

Nintex Process Platform
8.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Support Rating

Nintex Process Platform
7.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.5

In-Person Training

Nintex Process Platform
7.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Online Training

Nintex Process Platform
9.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Implementation Rating

Nintex Process Platform
6.7
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Scalability

Nintex Process Platform
8.5
Salesforce Lightning Platform (formerly Salesforce App Cloud)

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