What users are saying about
69 Ratings
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Score 7.8 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

OpenText ECM

Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne | TrustRadius Reviewer

XWiki Collaboration Suite

XWiki is very well suited for a very wide range of web collaboration and web development.
Stéphane Laurière | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

OpenText ECM
7.4
XWiki Collaboration Suite
Content capture & imaging
OpenText ECM
8.6
XWiki Collaboration Suite
File sync, storage & archiving
OpenText ECM
8.6
XWiki Collaboration Suite
Document management
OpenText ECM
9.0
XWiki Collaboration Suite
Records management
OpenText ECM
7.0
XWiki Collaboration Suite
Content search & retrieval
OpenText ECM
8.5
XWiki Collaboration Suite
Enterprise content collaboration
OpenText ECM
7.5
XWiki Collaboration Suite
Content publishing & creation
OpenText ECM
6.0
XWiki Collaboration Suite
Security, risk management & information governance
OpenText ECM
8.2
XWiki Collaboration Suite
Contract lifecycle management
OpenText ECM
8.1
XWiki Collaboration Suite
Automated workflows
OpenText ECM
7.3
XWiki Collaboration Suite
Artificial intelligence
OpenText ECM
4.8
XWiki Collaboration Suite
Mobile support
OpenText ECM
4.6
XWiki Collaboration Suite
Integration
OpenText ECM
7.8
XWiki Collaboration Suite

Project Management

OpenText ECM
XWiki Collaboration Suite
8.0
Task Management
OpenText ECM
XWiki Collaboration Suite
8.0
Scheduling
OpenText ECM
XWiki Collaboration Suite
8.0
Workflow Automation
OpenText ECM
XWiki Collaboration Suite
8.0
Mobile Access
OpenText ECM
XWiki Collaboration Suite
8.0
Search
OpenText ECM
XWiki Collaboration Suite
9.0
Visual planning tools
OpenText ECM
XWiki Collaboration Suite
7.0

Communication

OpenText ECM
XWiki Collaboration Suite
10.0
Notifications
OpenText ECM
XWiki Collaboration Suite
10.0
Discussions
OpenText ECM
XWiki Collaboration Suite
10.0
Internal knowledgebase
OpenText ECM
XWiki Collaboration Suite
10.0

File Sharing & Management

OpenText ECM
XWiki Collaboration Suite
7.8
Versioning
OpenText ECM
XWiki Collaboration Suite
10.0
Video files
OpenText ECM
XWiki Collaboration Suite
5.0
Audio files
OpenText ECM
XWiki Collaboration Suite
5.0
Document collaboration
OpenText ECM
XWiki Collaboration Suite
10.0
Access control
OpenText ECM
XWiki Collaboration Suite
10.0
Integrates with Google Drive
OpenText ECM
XWiki Collaboration Suite
7.0

Pros

OpenText ECM

  • Secure storage of billions of documents using precise ACLs to control access across multiple tenants, groups, users, etc. No other system I know of can do this as well for as large of systems. Security can be refined from one person to the entire enterprise OTB.
  • Integration with other EMC/OT solutions. Assuming this is still true post-OT acquisition, Documentum has over a 100 add-ons that integrate with the core solution to expand the solution to include scanning, document processing, forms, email, etc.
  • Searching. xPlore is one of the best FTI tools on the market and it is integrated well with the Documentum solution. Other systems use excellent search tools, Elastic/Lucene/ being good examples of that, but their integration is questionable. Older systems, like WCC, are still using antique search tools OTB and require integration with the newer search tools.
Craig Soucie | TrustRadius Reviewer

XWiki Collaboration Suite

  • XWiki makes it easy to manage semi-structured information, which is at the heart of every knowledge nexus of organizations. It makes it easy to manage in a single system both structured data (such as memberships, projects), and unstructured data.
  • XWiki offers a very rich API for creating enterprise applications quickly that are easy to maintain and evolve collaboratively.
  • XWiki templating and skinning system is extremely flexible and powerful.
Stéphane Laurière | TrustRadius Reviewer

Cons

OpenText ECM

  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Indars Sparnins | TrustRadius Reviewer

XWiki Collaboration Suite

  • While the basic pieces are available for turning XWiki into an advanced semantic system, some features could be made available more prominently to the user for easing the use of faceted and typed links, paving the way for a new era of collaborative knowledge sharing.
Stéphane Laurière | TrustRadius Reviewer

Likelihood to Renew

OpenText ECM

OpenText ECM 8.0
Based on 6 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner | TrustRadius Reviewer

XWiki Collaboration Suite

No score
No answers yet
No answers on this topic

Usability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
The interface is easy to understand and learn quickly.
Paul Benenati | TrustRadius Reviewer

XWiki Collaboration Suite

No score
No answers yet
No answers on this topic

Reliability and Availability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati | TrustRadius Reviewer

XWiki Collaboration Suite

No score
No answers yet
No answers on this topic

Performance

OpenText ECM

OpenText ECM 8.5
Based on 2 answers
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati | TrustRadius Reviewer

XWiki Collaboration Suite

No score
No answers yet
No answers on this topic

Support Rating

OpenText ECM

OpenText ECM 8.0
Based on 2 answers
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Gabriel Krahn | TrustRadius Reviewer

XWiki Collaboration Suite

No score
No answers yet
No answers on this topic

Implementation Rating

OpenText ECM

OpenText ECM 8.4
Based on 2 answers
No, it's pretty easy to implement and use.
Paul Benenati | TrustRadius Reviewer

XWiki Collaboration Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

OpenText ECM

OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also has a significantly larger ecosystem of developers and partners that makes solutions more available.
Anonymous | TrustRadius Reviewer

XWiki Collaboration Suite

XWiki key differentiators in my opinion:
  • Fast app development framework with very rich API
  • Open-source strategy, opening the way to collaborative innovation
Stéphane Laurière | TrustRadius Reviewer

Return on Investment

OpenText ECM

  • Allowed us to move from paper document processing and storage
  • Efficiency and cost savings have yet to be realized
  • Moved from field handling to centralized AP collection
  • The cost to implement and the purchase was extremely high and ROI benefits will take a long time to realize
Ryan Payne | TrustRadius Reviewer

XWiki Collaboration Suite

  • XWiki has a positive impact on the OW2 communication and collaborations strategies. It saves time when developing applications.
Stéphane Laurière | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

XWiki Collaboration Suite

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4*

* seat

Rating Summary

Likelihood to Recommend

OpenText ECM
8.2
XWiki Collaboration Suite
10.0

Likelihood to Renew

OpenText ECM
8.0
XWiki Collaboration Suite

Usability

OpenText ECM
8.0
XWiki Collaboration Suite

Reliability and Availability

OpenText ECM
8.0
XWiki Collaboration Suite

Performance

OpenText ECM
8.5
XWiki Collaboration Suite

Support Rating

OpenText ECM
8.0
XWiki Collaboration Suite

Implementation Rating

OpenText ECM
8.4
XWiki Collaboration Suite

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