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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.2 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Really Simple Systems

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

    $8

    per month

    Pricing
    Oracle CRM On DemandReally Simple Systems
    Editions & Modules
    No answers on this topic
    Free CRM
    $0
    2 Users and 100 Company Records
    Starter
    $15
    per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
    Professional
    $33
    per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
    Enterprise
    $50
    per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
    Offerings
    Pricing Offerings
    Oracle CRM On DemandReally Simple Systems
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans include free customer support and setup help.
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandReally Simple Systems
    Considered Both Products
    Oracle
    No answer on this topic
    Really Simple Systems
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    14 Answers
    Features
    Oracle CRM On DemandReally Simple Systems
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Really Simple Systems
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Really Simple Systems
    7.2
    33 Ratings
    8% below category average
    Customer data management / contact management8.025 Ratings7.833 Ratings
    Workflow management9.024 Ratings7.213 Ratings
    Territory management8.024 Ratings6.98 Ratings
    Opportunity management8.025 Ratings7.727 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings6.325 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings7.525 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Really Simple Systems
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Really Simple Systems
    7.2
    25 Ratings
    7% below category average
    Case management10.024 Ratings7.423 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings7.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Really Simple Systems
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Really Simple Systems
    7.1
    27 Ratings
    9% below category average
    Lead management8.024 Ratings7.024 Ratings
    Email marketing9.022 Ratings7.220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Really Simple Systems
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Really Simple Systems
    7.0
    29 Ratings
    9% below category average
    Task management9.023 Ratings7.127 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings6.925 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Really Simple Systems
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Really Simple Systems
    6.5
    25 Ratings
    16% below category average
    Forecasting10.024 Ratings6.320 Ratings
    Pipeline visualization6.623 Ratings6.321 Ratings
    Customizable reports9.024 Ratings6.824 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Really Simple Systems
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Really Simple Systems
    6.8
    28 Ratings
    12% below category average
    Custom fields9.024 Ratings7.128 Ratings
    Custom objects9.024 Ratings6.824 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings6.517 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Really Simple Systems
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Really Simple Systems
    7.8
    28 Ratings
    7% below category average
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings7.828 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Really Simple Systems
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Really Simple Systems
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Really Simple Systems
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Really Simple Systems
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Really Simple Systems
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Really Simple Systems
    6.8
    21 Ratings
    11% below category average
    Mobile access9.018 Ratings6.821 Ratings
    Best Alternatives
    Oracle CRM On DemandReally Simple Systems
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandReally Simple Systems
    Likelihood to Recommend
    10.0
    (26 ratings)
    7.6
    (34 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    7.8
    (18 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.0
    (17 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle CRM On DemandReally Simple Systems
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Really Simple Systems
    If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
    Incentivized
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Really Simple Systems
    • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
    • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
    • Activity integration from email accounts included
    • Manage my sales pipeline opportunities effectively
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Really Simple Systems
    • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
    • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Really Simple Systems
    No answers on this topic
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Really Simple Systems
    Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
    Incentivized
    Read full review
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Really Simple Systems
    Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Really Simple Systems
    No answers on this topic
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Really Simple Systems
    We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    Really Simple Systems
    • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
    • Very positive impact on our current review of marketing and sales strategy.
    Incentivized
    Read full review
    ScreenShots

    Really Simple Systems Screenshots

    Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard