What users are saying about
18 Ratings
12 Ratings
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Score 7.1 out of 100
18 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Oracle Dyn Email

Oracle Dyn Email is well-suited for organizations that need to create, manage, and analyze bulk email campaigns from existing email templates. If your organization's business objectives are fulfilled by the out-of-the-box features of Oracle Dyn Email, then it is a perfect solution for you. On the other hand, if you think you will be needing more advanced features, I would suggest looking for another solution.
Anonymous | TrustRadius Reviewer

Postmark

Postmark is suited for those who need a simple and diverse solution for fast email delivery. This could be anything from the actual basic need to execute email, to the robust tracking capabilities of emails opened, click tracking and link tracking. This is super important when your customer is making demands on your support team and not receiving password reset emails. You don't want to be in that situation.
Anonymous | TrustRadius Reviewer

Pros

Oracle Dyn Email

  • API Automation - Really simple API so that we could set up automation quickly. Our development team really appreciated that.
  • Shared & Dedicated IPs - Depending upon sending volume there are benefits to both approaches and having that flexibility is nice.
  • Post Send Intel - After the send, having detailed metrics is critical and this platform does that particularly well.
Anonymous | TrustRadius Reviewer

Postmark

  • Excellent real time tracking of production server.
  • Automated reporting is very nice. Great to not have to pull reports manually.
  • User management is very easy.
  • Cost effective.
Anonymous | TrustRadius Reviewer

Cons

Oracle Dyn Email

  • I did have some difficulty diagnosing some of the issues I was having with one major ESP
  • The user interface can be slow and is outdated
Anonymous | TrustRadius Reviewer

Postmark

  • We have run into some glitches in their system that have causes messages to not get delivered or for delivery to be delayed. I'm not sure what causes this on Postmark's end but it makes for some very angry customers on our end.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Oracle Dyn Email

Oracle Dyn Email 8.2
Based on 1 answer
I think it is very likely we will continue to use Dyn
Anonymous | TrustRadius Reviewer

Postmark

No score
No answers yet
No answers on this topic

Support Rating

Oracle Dyn Email

Oracle Dyn Email 8.2
Based on 6 answers
Some questions or requests may go amiss. Keeping important stakeholders in copy of communication is something that is not guaranteed and there is no way to assure this at time of ticket creation.
Anonymous | TrustRadius Reviewer

Postmark

Postmark 9.7
Based on 3 answers
Fortunately, the support is not often needed, but when it is, they are available and ready to dive into your needs and often your customer's needs. It's a bad day when you have to call your email delivery service provider, it means that your own customers most likely are calling your support team, and you're calling to see what the issue is. Postmark makes this process simple, and they own their mistakes. Always nice to see that.
Anonymous | TrustRadius Reviewer

Implementation Rating

Oracle Dyn Email

Oracle Dyn Email 7.3
Based on 1 answer
I wasn't at the company during implementation
Anonymous | TrustRadius Reviewer

Postmark

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle Dyn Email

While the UI is a little outdated, this system is FAR easier to set up and manage that some other services we have used. Also, our questions to the support team are answered quickly and fully within an hour of submitting a ticket. We have had other services where questions were answered 24 hours later AT THE EARLIEST. Not so with DYN.
Anonymous | TrustRadius Reviewer

Postmark

We felt Postmark's focus on transactional emails and their use of shared domain reputation made them stand out. We also like their user interface and ability to have many virtual email servers. Pricing was competitive and after a trial we saw a big increase in deliverability rates. Therefore it was an easy decision to use Postmark over other providers.
Anonymous | TrustRadius Reviewer

Return on Investment

Oracle Dyn Email

  • Quick implementation of Oracle Dyn Email into our workflow allowed our email campaigns to get started within a week.
  • From consistently analyzing the opening rates of emails, we have managed to perfect our email headers for maximum conversion.
  • Manageability of all our campaigns has increased, saving all the teams across our entire organization considerable amounts of time and resources.
Anonymous | TrustRadius Reviewer

Postmark

  • We need a reliable email server with excellent uptime. Postmark has delivered.
  • Postmark is a relatively low cost solution.
  • Set it and forget it. Once we configured the service to our needs we have not had to adjust.
Anonymous | TrustRadius Reviewer

Pricing Details

Oracle Dyn Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Postmark

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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