Likelihood to Recommend
Oracle Dyn Email is well-suited for organizations that need to create, manage, and analyze bulk email campaigns from existing email templates. If your organization's business objectives are fulfilled by the out-of-the-box features of Oracle Dyn Email, then it is a perfect solution for you. On the other hand, if you think you will be needing more advanced features, I would suggest looking for another solution.
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If email deliverability is important, then Postmark is king. I've used all sorts of providers, with dedicated IPs and without. Postmark has always had the best deliverability and has resulted in the least amount of customer service time wasted dealing with users who simply did not receive an important email from us. It is pricier than other options, but it's well worth it if deliverability is at all important to you.
Read full review Pros API Automation - Really simple API so that we could set up automation quickly. Our development team really appreciated that. Shared & Dedicated IPs - Depending upon sending volume there are benefits to both approaches and having that flexibility is nice. Post Send Intel - After the send, having detailed metrics is critical and this platform does that particularly well. Read full review Great, helpful customer support (rarely needed) Reliable product Well thought out interface, easy setup Great ongoing visibility into status of emails sent through Postmark Read full review Cons I did have some difficulty diagnosing some of the issues I was having with one major ESP The user interface can be slow and is outdated Read full review Not many cons since it's pretty straightforward, and if email delivery service was often impacted, we'd most likely find a new provider. Read full review Likelihood to Renew
I think it is very likely we will continue to use Dyn
Read full review Usability
The only thing that confused me initially was that if you don't put a specific sender email into the Wordpress plugin settings (I use Postmark exclusively with Wordpress site), it won't send emails. I thought that having selected the option to send via any @domain.com email, I wouldn't need to fill out a specific email to send from, but that isn't the case. I sorted that out quickly with support.
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Some questions or requests may go amiss. Keeping important stakeholders in copy of communication is something that is not guaranteed and there is no way to assure this at time of ticket creation.
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Postmark has been an excellent solution for our business needs. We have been with them for years and have no intention of changing providers anytime soon. Support was excellent as we were getting started and their API documentation made implementation quick and easy
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I wasn't at the company during implementation
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While the UI is a little outdated, this system is FAR easier to set up and manage that some other services we have used. Also, our questions to the support team are answered quickly and fully within an hour of submitting a ticket. We have had other services where questions were answered 24 hours later AT THE EARLIEST. Not so with DYN.
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We felt Postmark's focus on transactional emails and their use of shared domain reputation made them stand out. We also like their user interface and ability to have many virtual email servers. Pricing was competitive and after a trial we saw a big increase in deliverability rates. Therefore it was an easy decision to use Postmark over other providers.
Read full review Return on Investment Quick implementation of Oracle Dyn Email into our workflow allowed our email campaigns to get started within a week. From consistently analyzing the opening rates of emails, we have managed to perfect our email headers for maximum conversion. Manageability of all our campaigns has increased, saving all the teams across our entire organization considerable amounts of time and resources. Read full review It is really "set and forget." I have not had any issues that I've needed to deal with. It just works. Read full review ScreenShots