53 Ratings
10 Ratings
53 Ratings
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Score 8.4 out of 100
10 Ratings
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Score 5.4 out of 100

Attribute Ratings

  • PayPal Zettle and QuickBooksPOS are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

PayPal Zettle

85%
18 Ratings
8.5

QuickBooksPOS

85%
2 Ratings

Likelihood to Renew

10.0

PayPal Zettle

100%
1 Rating

QuickBooksPOS

N/A
0 Ratings

Usability

9.0

PayPal Zettle

90%
1 Rating

QuickBooksPOS

N/A
0 Ratings

Availability

10.0

PayPal Zettle

100%
1 Rating

QuickBooksPOS

N/A
0 Ratings

Performance

10.0

PayPal Zettle

100%
1 Rating

QuickBooksPOS

N/A
0 Ratings

Support Rating

9.9

PayPal Zettle

99%
8 Ratings

QuickBooksPOS

N/A
0 Ratings

Implementation Rating

10.0

PayPal Zettle

100%
1 Rating

QuickBooksPOS

N/A
0 Ratings

Product Scalability

10.0

PayPal Zettle

100%
1 Rating

QuickBooksPOS

N/A
0 Ratings

Likelihood to Recommend

PayPal Zettle

I recommend PayPal Zettle quite a bit, actually. Its flexibility is easy enough to use for people who are not used to technology. Square has good traits, too, but since so many people already have PayPal accounts, it makes it much easier to use. It is perfect for everyday use of bot large and small transactions.
Anonymous | TrustRadius Reviewer

QuickBooksPOS

QuickBooksPOS is an awesome tool for small businesses, the system is not that complex and it can be managed by non-tech associates. It comes along with a tutorial section which was very complete and understandable. Dashboard is well designed and organized. Overall the experience of using the software for the first time was very comfortable.On the other hand, I wouldn't recommend this software to big companies that manage a lot of inventory. I don't feel that the software can handle a lot of data on the inventory management. The limitations that the software has may cause confusion for big companies.
Horacio Carcamo | TrustRadius Reviewer

Pros

PayPal Zettle

  • The PayPal Here hardware connection is very effective, my mobile device recognizes it immediately and the PayPal Here application to receive payments also recognizes it immediately. I don't have to wait a long time like some other POS.
  • Transactions are made instantly, you just have to pass the NFC chip inside the PayPal Here system, and in a second the transaction will be carried out and it will be shown in the history of the PayPal account registered in the POS.
  • It is very easy to provide a receipt to the customer when they use their card within our PayPal Here POS system, as it allows us to digitally send a ticket to the customer and also allows us to send the invoice by email.
Jessica Alvarez | TrustRadius Reviewer

QuickBooksPOS

  • Reporting
  • Checking out customers
  • Inventory
Anonymous | TrustRadius Reviewer

Cons

PayPal Zettle

  • While swiped payments are easy, manual entry of payment information often fails. This is a major roadblock when you are in the service industry because not everyone who is making payment is on site.
  • In almost every instance of accepting a payment, we have to call in and reverify every piece of information about our business before we are successful.
  • Whatever system they use to determine how high risk your business is can limit your usage if they get it wrong.
  • Customer service is inconsistent at best. Sometimes issues are handled quickly and easily, other time you have to jump through hoops.
Anonymous | TrustRadius Reviewer

QuickBooksPOS

  • Synchronization with the credit card company is weak and very difficult to configure
  • Customer support is a long wait. First 5 min of a call is a machine directing you to a waiting queue. Total waiting time for 1 simple questions was 20 min
  • Allows double entry codes or SKUs
  • Delays in the process of purchase in the customer experience
Horacio Carcamo | TrustRadius Reviewer

Pricing Details

PayPal Zettle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

QuickBooksPOS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Likelihood to Renew

PayPal Zettle

PayPal Zettle 10.0
Based on 1 answer
There are no monthly costs, the only expense is the card processing fee which is lower than nearly everyone else out there.
William Stewart | TrustRadius Reviewer

QuickBooksPOS

No score
No answers yet
No answers on this topic

Usability

PayPal Zettle

PayPal Zettle 9.0
Based on 1 answer
I absolutely LOVE this system. It is very fast and easy to use, and integrates with my eCommerce platform perfectly. The card processing fees are really low and the money is in my account quickly, even on weekends! I can either keep the funds in my PayPal account and access them with my PayPal business debit, or I can transfer them to my back (or a combination of these). The funds are always in my bank next business day. Also, it was one of the least expensive solutions out there as far as the hardware goes.
William Stewart | TrustRadius Reviewer

QuickBooksPOS

No score
No answers yet
No answers on this topic

Reliability and Availability

PayPal Zettle

PayPal Zettle 10.0
Based on 1 answer
Adding skus was down for 1hr one day, otherwise have never experienced an outage.
William Stewart | TrustRadius Reviewer

QuickBooksPOS

No score
No answers yet
No answers on this topic

Performance

PayPal Zettle

PayPal Zettle 10.0
Based on 1 answer
Everything is very fast. Adding products, selling products, processing cards, and receiving funds.
William Stewart | TrustRadius Reviewer

QuickBooksPOS

No score
No answers yet
No answers on this topic

Support Rating

PayPal Zettle

PayPal Zettle 9.9
Based on 8 answers
Support hasn't been needed in the 2 years of using PayPal but I have received calls from the company in the past asking about my experience with the device that was sent to me and they were pretty helpful with advice. Support is all over the internet if needed but for emergencies, so it is best to contact them during business hours.
Kevin Miller | TrustRadius Reviewer

QuickBooksPOS

No score
No answers yet
No answers on this topic

Implementation Rating

PayPal Zettle

PayPal Zettle 10.0
Based on 1 answer
It went very smoothly.
William Stewart | TrustRadius Reviewer

QuickBooksPOS

No score
No answers yet
No answers on this topic

Alternatives Considered

PayPal Zettle

The main selection criteria were ease of use and the presence of a plugin for WooCommerce. However, in practice it turned out that an important factor is also the availability of the product for purchase in a small batch and at an affordable price. I chose PayPal Zettle because I was able to easily and simply purchase it in my country.
Vasilii Chistyakov | TrustRadius Reviewer

QuickBooksPOS

QuickBooksPOS is the only desktop version of the type of program. The reporting is on a complete other level compared to these cloud technologies. Inventory and ingredient breakdowns are some things that you cannot find in a user-friendly system, which QuickBooksPOS does lack.
Anonymous | TrustRadius Reviewer

Scalability

PayPal Zettle

PayPal Zettle 10.0
Based on 1 answer
Have not run into any limitations as of yet, with 500 SKUs entered and counting.
William Stewart | TrustRadius Reviewer

QuickBooksPOS

No score
No answers yet
No answers on this topic

Return on Investment

PayPal Zettle

  • PayPal Here has allowed us to have a retail presence when we are away from our home location.
  • We have sold literally millions of dollars in merchandise at events over the last several years that we otherwise would not have been able to.
  • The only negative about PayPal Here is that we did not implement it sooner.
Anonymous | TrustRadius Reviewer

QuickBooksPOS

  • Hit Sales Goals
  • Less downtime
  • Data review
Anonymous | TrustRadius Reviewer

Add comparison