Likelihood to Recommend
I'd suggest that Perimeter81 is recommended when you want something that is easy to administrate, with little maintenance, unlike a VPN/secure network that you host and manage internally. We've had incidents when there has been downtime at Perimeter81, which has effectively locked us out of some of our secure services (anything locked down via IP). They have made improvements to their infrastructure and it seems to have improved in recent months, but this is something to keep in mind for critical connections
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Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
Read full review Pros Simple easy to read icon. You can hover over and see if you are logged in via the systems tray on your computer. Easy to switch between regions around the world. Read full review Easy onboarding. We were able to make a connection to our M365 environment in less than 5 minutes, and backups were processing within just a couple minutes after that. Good customer service. From sales to post-implementation, the staff at Rubrik were helpful, professional, and focused on me. Set and forget. Outside of regular test restores, I don't have to worry about constantly trying to tweak settings within the Rubrik console to get it working better. It just works. Read full review Cons Customer support was lacking before, now seems better. Had much difficulty using Chrome as my browser to install the app. Increase the throughput speeds at time would be nicer. Read full review Reporting and creation of custom Reports Orchestrated Recovery is not available for Nutanix AHV yet Threat Hunt Investigations in YARA rules are difficult to find documentation on how to write. Data Protection All "Search Across Rubrik" doesn't encompass files/folder you have to specify the brick to search for that to restore. Read full review Likelihood to Renew
I gave rating do to the following: The product works great with little time needed to manage to be sure that backups work. Customer is very helpful and respond quickly to resolve errors or answer product questions. The continued education that Rubrik continue to offer such as training, webinars, and blogs.
Read full review Usability
The GUI was successfully designed to be very easy to use and work through. It is a very logical work flow that is easy to navigate and just makes sense. That is part of the charm when in the moment of stress, you can still find your way around and accomplish the desired recovery.
Read full review Reliability and Availability
Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
Read full review Performance
Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
Read full review Support Rating
Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.
Read full review In-Person Training
Very easy to take in and pass on.
Read full review Online Training
I've given 5 here as i have not done the Rubrik university stuff - just read their KB which is decent.
Read full review Implementation Rating
From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
Read full review Alternatives Considered
In the beginning, it was a bit rough getting it to work and getting any kind of quality support from customer service. But recently they really improved their service and customer service. I believe they raise 100M in new funding which provides them the resources to make a better product with better tools and a better help desk.
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There is no comparison, Rubrik worked right out of the box and even has support for IBM DB2 databases. Patches and upgrades have been performed without any issues. Database backups are run using default settings without any noticeable impact on the databases/servers and complete as quickly or nearly as quickly as native backups. Cohesity on the other hand needed extensive, on-going, custom tuning via undocumented parameters just to keep it working, and every patch broke the solution which then required more parameter tuning. There were also issues with backup performance, we had balance impact of the backups on the database versus the amount of time it took to run the backups. We even reverted back to native backups for some of our larger databases because they just would not complete in Cohesity.
Read full review Contract Terms and Pricing Model
We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
Read full review Scalability
Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
Read full review Return on Investment I think it is just a cost of doing business. I don't think the cost is too prohibitive. We also use it as an example of what a small cost can provide big protection for your security. Read full review Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer. Rubrik has made management of backups a non-issue. Recovery of systems and files takes seconds or minutes. We have a better strategy against ransomware. Read full review ScreenShots