Pingboard vs. Work.com

Pingboard is very much suitable for new employees to understand the organizational structure and who is handling what. This gives them the freedom to approach the right person for any work and it saves a lot of time. Also, the platform is very much convenient and secure which allows us to share it across members

Incentivized

It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends.

Incentivized

• Illustrated org chart.
• search for individuals, understand where they fall in the org.
• Find individual's details - role, email, boss, direct reports.

Incentivized

• Good interface
• Simple and concise
• User-friendly

Incentivized

• There can be a featured with which we can track an employees performance
• 1:1 meetings is buggy and can be drastically improved
• More integrations with meeting and peer review software is needed

Incentivized

• The change requests page could be better
• The process for the incident lifecycle could be a little simpler
• Search options could be improved a bit

Incentivized

I have not utilized other solutions.

Incentivized

It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents.

Incentivized

• A lot of time is saved to make new employees know about the organizational structure
• We get a single place to access all information
• 20% improvement in employee onboarding speed

Incentivized

• Reduces time to resolve incidents
• Enables to get a good overview of the change
• Improves employee involvement and productivity

Incentivized