What users are saying about
This review does not include a rating.
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
721 Ratings
This review does not include a rating.

SurveyMonkey

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
721 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Qualifio

No answers on this topic

SurveyMonkey

SurveyMonkey is great for when you need feedback from a large audience (our company is about 30 people) and you want feedback in a simple, quick, and easy way. It's very easy to use (you don't need to be super tech-savvy to understand how to use it) and you get answers immediately. We wouldn't use SurveyMonkey for something that requires more in-depth answers or when we want our employees' answers to remain confidential.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Qualifio
SurveyMonkey
7.9
Survey templates
Qualifio
SurveyMonkey
8.6
Themes
Qualifio
SurveyMonkey
8.1
Custom logo/branding
Qualifio
SurveyMonkey
7.1

Survey Content

Qualifio
SurveyMonkey
8.6
Changes to live survey
Qualifio
SurveyMonkey
8.8
Question design help
Qualifio
SurveyMonkey
8.0
Multiple question types
Qualifio
SurveyMonkey
8.9

Survey Logic

Qualifio
SurveyMonkey
8.2
Survey logic flexibility
Qualifio
SurveyMonkey
8.2

Survey Reporting & Analytics

Qualifio
SurveyMonkey
8.6
Response tracking
Qualifio
SurveyMonkey
9.1
Data export
Qualifio
SurveyMonkey
8.9
Standard reports
Qualifio
SurveyMonkey
8.5
Custom reports
Qualifio
SurveyMonkey
7.9
Analytics
Qualifio
SurveyMonkey
8.4

Survey Administration & Security

Qualifio
SurveyMonkey
8.9
Access controls
Qualifio
SurveyMonkey
8.8
Compliance
Qualifio
SurveyMonkey
8.9

Survey Distribution

Qualifio
SurveyMonkey
8.1
Vendor-offered crowdsourcing
Qualifio
SurveyMonkey
7.9
Respondent restrictions
Qualifio
SurveyMonkey
8.2

Pros

Qualifio

No answers on this topic

SurveyMonkey

  • A strength for SurveyMonkey is that it is very user friendly. If one should become stuck in an area, the guides that are provided work nicely.
  • Allowing for a large number of participants to be mailed at once is a huge plus.
  • Being able to offer providers a link directly, being FB friendly, is a HUGE plus for our business.
Stacey Pagan | TrustRadius Reviewer

Cons

Qualifio

No answers on this topic

SurveyMonkey

  • The UI feels outdated. That in itself is not a bad thing - you know when you're filling a Survey Monkey, as the interface is easily recognisable. However, while all the other competitors and tools are moving with the times, Survey Monkey seems to be stuck in time. That, however, is the opposite of their app: their mobile development team definitely keeps their app up-to-date with the latest technologies. For instance, they updated their app to support the latest iPhone 6 and 6 Plus soon after the devices were released.
  • There's reporting available on the platform, although it feels quite basic. As an analyst I usually require enough features to "slice and dice" the data and work with it, and Survey Monkey doesn't help me all the way. That's not the end of the world however: the reporting available will be just enough for a user who just wants to know the top-level stats, and for advanced users the spreadsheet exports will be enough for you to carry on your reporting in your tool of choice.
Ben Donkor | TrustRadius Reviewer

Likelihood to Renew

Qualifio

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 8.9
Based on 27 answers
It's very budget friendly. I think we pay a little over $200 a year for our annual subscription and we pretty much use it on a monthly basis to get feedback from our members on meetings, conferences, trade shows and gathering contact info.
Megan Abbott | TrustRadius Reviewer

Usability

Qualifio

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 5.0
Based on 3 answers
The interface it too packed with info and promotions. there isn't a clear distinction between the task-related components on the screen, and upgrade promotions, tips etc. much noise.
Eldad Arad | TrustRadius Reviewer

Performance

Qualifio

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 6.0
Based on 1 answer
still to many limitations for more complex surveys --skips, filtered questions, etc.
Jeannette Saquet | TrustRadius Reviewer

Support Rating

Qualifio

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 8.0
Based on 2 answers
We have only worked with the customer support team when renewing our plan. The process is very easy and can be completed in less than 5 minutes.
Anonymous | TrustRadius Reviewer

Implementation Rating

Qualifio

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 10.0
Based on 2 answers
Implementation not required.
Rachel Biederman | TrustRadius Reviewer

Alternatives Considered

Qualifio

No answers on this topic

SurveyMonkey

I have never used any other Survey Software/Program, because Survey Monkey has never let me down! If I were to need to find another program to use, I would most likely use the Internet and word of mouth and try to gather recommendations/referrals, but again, I have never felt it necessary to do so.
Anonymous | TrustRadius Reviewer

Return on Investment

Qualifio

No answers on this topic

SurveyMonkey

  • When I've used it in the past for college purposes it was a free tool to use so there was no loss.
  • I think it has positively impacted our ROI in the workplace because you get an understanding of what your audience is thinking while remaining confidential.
Anonymous | TrustRadius Reviewer

Screenshots

SurveyMonkey

Pricing Details

Qualifio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$750*

* per account

SurveyMonkey

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Qualifio
SurveyMonkey
8.6

Likelihood to Renew

Qualifio
SurveyMonkey
8.9

Usability

Qualifio
SurveyMonkey
5.0

Reliability and Availability

Qualifio
SurveyMonkey
10.0

Performance

Qualifio
SurveyMonkey
6.0

Support Rating

Qualifio
SurveyMonkey
8.0

Implementation Rating

Qualifio
SurveyMonkey
10.0

Add comparison