Quantum Metric is designed to help organizations build better digital products faster. Their platform for Continuous Product Design gives business and IT teams a single version of truth which the vendor describes as fast, quantified, and grounded on what customers actually experience. The solution ultimately aims to help teams agree on priorities, build products customers love, and innovate with speed and confidence.
It is used for different functions; Quantum Metrics shows great advantages in the control and administration of data generated by a website. It allows the report and knowledge of online records, also the errors registered. Recordings of login sessions on web pages help resolve …
Quantum Metric has unmatched support and is easy to use. The simple data visualization gave us an excellent analysis on specific pages and was a game changer. In other words, other tools may offer the same, but that's all. An easy-to-understand breakdown of how customers spent …
its well suited for the environments for the workloads of huge transactions,huge I/O,avoiding delays for the workloads which need immediate attention with great workflows.For the great transformations and data mining it would be helpful,for great customer behaviorial, it would …
Impressive interface to help me with getting a detailed journey of where my user is and clearly define the challenges these users face while moving from one step to another, backed with data points.
Other tools might provide the tool in a very similar way, but that's it. Quantum Metric actually helps remove the abstraction from the data, their support is available in a very fast manner, they help us set goals and reach them, also helping us track them through the tool. …
Verified User
Director
Chose Quantum Metric
Quantum Metric is more sophisticated than Hotjar in every way (also much more expensive). If you've been using Hotjar and are ready for the next level of service, you should investigate Quantum Metric. However, if you have been using Hotjar and the service provides everything …
Quantum Metric is a huge leap up from Mouseflow, which is very basic. Quantum offers more filters so I'm not sifting through thousands of recordings to find one or two. My organization uses Adobe for our everyday analytics and not Quantum. They do different things and I don't …
Quantum's support is unmatched, and implementing new tracking is a breeze. Quantum makes it easy to dive beneath the numbers and see the customer sessions behind them. It enables more empathy and behavioral understanding. Quantum's visualizations aren't as easy to use, and the …
I have used other tools like Dynatrace. Quantum Metric is better suited to look for errors and spot issues in user sessions, it has a more friendly UI.
In other tools we cannot see the user journey, in other tools we need to write multiple queries but here the choice of filter is very easy. We can easily filter out the required data without any complicated query. It shows the customer journey like a video and we can play it …
Quantum Metric feels a lot better when used. It is much smoother and seems much more reliable. It does not get stuck as much and finds the sessions a lot quicker.
The biggest QM advantage is that you can see customer's actions on the live preview and almost immediately. So you can catch customers up, on the session, while the customer is still using your portal. There is a lot of information provided on the session, like API calls and …
Manager, Measurement Strategy and Data Architecture
Chose Quantum Metric
We were using ClickTale at the same time as Quantum for Order Form Optimization recommendations but found that the amount of time invested and the quality of the tool from Quantum just seemed like a better fit for our organization.