Responsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.
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Verenia CPQ
Score 9.1 out of 10
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EosCPQ is a cloud-based configuration, pricing, and quoting software solution offered by Verenia. EosCPQ includes features such as a powerful rules engine, dynamic product visualization options, and web lead generation with product configuration / quote forms.
Good use cases: - Responding to RFP's especially generic questions that are asked frequently (company size, product info, security posture) - Delegating approvals or questions to appropriate teams where the AI solution is not well positioned to provide a thorough or complete answer - Reviewing previous RFP documents that have been submitted by previous account teams Bad Use Cases: - Struggles compared to other AI tools with contextual deep questions about product functionality - Doesn't seamlessly integrate with tools where our clients submit RFP and require sign ons.
I recommend this software to all companies that make their own products, as it helps them with all the sales management, from product creation, details, and features, to sales with customers, invoicing, and budgeting. It has worked very well for us and we have had no major problems.
Verenia CPQ gives us the facility to configure a product at the moment of viewing it in our end user delivery, under the option of being able to build a code of the final product and that this is done step by step.
Verenia CPQ has an incredible system which gives to enjoy every moment using the program, being able to automate all the training sessions with a continuous support contributing to the tranquility of each client.
Verenia CPQ allows us to go deep through great solutions, based on the creation of hundreds of systems that have been successful over time.
Reporting and Analytics is basic, you can purchase advanced analytics though
It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
Bringing existing products into the software was a long and tedious process. We had many customers and products at the time we purchased the software, so getting them all into the software took a long time. I wish they could make this process go faster.
We wanted to integrate the software with our CRM program to bring everything into the same system and it was impossible until technical support helped us and we were able to solve it.
The configuration of the product, although very detailed and very specific, is also long and sometimes even complicated, we would like the process to be more automatic.
We'd be sunk without Responsive. The sales motion would slow way down in several places, and that's just unacceptable. AND I love the product. It helps me do my job efficiently. The Responsive team is GREAT. Support is getting better. The Product and Customer Experience Team is so knowledgeable and willing to help with new features and troubleshoot what's going on. It's an all-around great experience. Not to mention starting over - I can't even get my head around that.
If I cannot solve a problem, then I reach out to Support and they are ON IT. They always solve the problem and get back to me immediately with an answer. Our customer support person who is assigned to us (we have had several) are responsive and helpful. We have asked them to sit in on meetings and help socialize the tool.
While others have had a good experience with Qvidian, we unfortunately did not. Our questions were never answered by our Qvidian rep, as we used it the platform had no AI capabilities, and we had very low usage. It didn't serve our needs. Responsive has been incredible in their communication, responses, partnership, and willingness to get our feedback in order to improve the platform
Client Confidence: the use of RFP360 has allowed us to deliver a demonstrably robust process to our clients, providing them a very high level of confidence in the quality of our work.
Time Efficiency: RFP360's services provide a great deal of time-saving in the management of virtually the entire RFP process.
