Rippling vs Vector LMS (formerly Convergence LMS)

• layout and format is sleek and intuitive to use
• it guides the user through the necessary steps needed to perform an action
• org chart is interactive and has multiple ways to view - which is super helpful as a new employee
• the dashboard and to-do list are super helpful - makes me feel at ease knowing that I completed everything I needed to complete

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• The user interface and command are fairly self-guiding and self-explanatory. It's not that difficult to know or figure out where to go next or what to click next.
• The lesson progression and tracker are clear as well. You know easily where you are in a module, how much is left, etc. It also is easy for managers and those on the backend to track progress and see completion.
• It reaches all employees virtually which is crucial since we are fully remote now and have employees in all time zones across the country.

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• [The ability to have] any authenticator app can be used for login, not just Google Authenticator.
• [I would like it if it] included a tutorial or walkthrough of the website for new users.
• [There is] a few too many emails so far, [I would like the ability to] auto-set task reminders to monthly, not daily.

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• Customizing the [Vector] LMS content can be difficult sometimes on the backend, it is not intuitive and our [Vector] LMS administrators have to get involved every time - even for simple customizations.
• Improving the experience on the backend when loading or curating content needs improvement. Once it's uploaded it's fine, but getting to that point is cumbersome.
• Platform stability is questionable at times in terms of timing out, glitches, having to restart modules, etc. This should be looked into and made more stable.

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• Unsure of how much we paid to use Rippling, but I do know we are paying far less for health insurance with better policies
• Being able to have each employee in the same place for mandatory trainings is easier to keep track of.
• Always super simple to find my 401k contribution and change when needed

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• I cannot speak to the cost of the platform as I wasn't involved in the process, but it seems to be a good investment. Most features are logical and easy to use unless you're on the backend.
• The negative impact is most felt by leaders that want custom content to be created or uploaded. This is not a quick turnaround and can cause delays or issues.
• The positive impact is it allows people to complete it at their own pace and can be reached by all employees. Especially in the virtual environment, it is really useful.

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