What users are saying about
2 Ratings
18 Ratings
2 Ratings
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Score 8.5 out of 100
18 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • Salesboom ranks higher in 5 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization
  • Veeva CRM ranks higher in 5 feature sets: Customer Service & Support, Security, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.4

Salesboom

84%
7.6

Veeva CRM

76%
Salesboom ranks higher in 8/9 features

Customer data management / contact management

9.1
91%
2 Ratings
8.0
80%
3 Ratings

Workflow management

8.2
82%
2 Ratings
8.1
81%
3 Ratings

Territory management

7.9
79%
2 Ratings
7.1
71%
3 Ratings

Opportunity management

9.1
91%
2 Ratings
8.0
80%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.9
79%
2 Ratings
7.6
76%
2 Ratings

Contract management

7.3
73%
1 Rating
7.1
71%
2 Ratings

Quote & order management

9.1
91%
2 Ratings
6.1
61%
2 Ratings

Interaction tracking

9.1
91%
2 Ratings
8.3
83%
3 Ratings

Channel / partner relationship management

7.6
76%
2 Ratings
8.0
80%
2 Ratings

Customer Service & Support

7.5

Salesboom

75%
8.0

Veeva CRM

80%
Veeva CRM ranks higher in 3/3 features

Case management

7.9
79%
2 Ratings
8.0
80%
2 Ratings

Call center management

7.3
73%
1 Rating
8.0
80%
1 Rating

Help desk management

7.3
73%
2 Ratings
8.0
80%
1 Rating

Marketing Automation

9.1

Salesboom

91%
7.1

Veeva CRM

71%
Salesboom ranks higher in 2/2 features

Lead management

9.1
91%
2 Ratings
7.0
70%
2 Ratings

Email marketing

9.1
91%
2 Ratings
7.1
71%
2 Ratings

CRM Project Management

9.0

Salesboom

90%
7.5

Veeva CRM

75%
Salesboom ranks higher in 3/3 features

Task management

9.1
91%
2 Ratings
8.0
80%
2 Ratings

Billing and invoicing management

8.8
88%
2 Ratings
7.6
76%
2 Ratings

Reporting

9.1
91%
2 Ratings
6.9
69%
2 Ratings

CRM Reporting & Analytics

8.9

Salesboom

89%
6.4

Veeva CRM

64%
Salesboom ranks higher in 3/3 features

Forecasting

9.1
91%
2 Ratings
6.1
61%
2 Ratings

Pipeline visualization

8.8
88%
2 Ratings
7.7
77%
2 Ratings

Customizable reports

8.8
88%
2 Ratings
5.5
55%
3 Ratings

Customization

8.6

Salesboom

86%
7.4

Veeva CRM

74%
Salesboom ranks higher in 4/4 features

Custom fields

9.1
91%
2 Ratings
7.2
72%
3 Ratings

Custom objects

8.8
88%
2 Ratings
7.2
72%
3 Ratings

Scripting environment

7.3
73%
1 Rating
7.3
73%
2 Ratings

API for custom integration

9.1
91%
1 Rating
7.9
79%
3 Ratings

Security

8.2

Salesboom

82%
9.0

Veeva CRM

90%
Salesboom ranks higher in 1/2 features

Single sign-on capability

7.3
73%
1 Rating
9.0
90%
3 Ratings

Role-based user permissions

9.1
91%
1 Rating
9.0
90%
3 Ratings

Social CRM

8.0

Salesboom

80%
8.5

Veeva CRM

85%
Salesboom ranks higher in 1/2 features

Social data

8.2
82%
2 Ratings
8.0
80%
1 Rating

Social engagement

7.9
79%
2 Ratings
9.0
90%
1 Rating

Integrations with 3rd-party Software

8.6

Salesboom

86%
9.0

Veeva CRM

90%
Salesboom ranks higher in 2/2 features

Marketing automation

9.1
91%
1 Rating
9.0
90%
1 Rating

Compensation management

8.2
82%
1 Rating
N/A
0 Ratings

Platform

7.3

Salesboom

73%
9.2

Veeva CRM

92%
Veeva CRM ranks higher in 1/1 features

Mobile access

7.3
73%
2 Ratings
9.2
92%
3 Ratings

Attribute Ratings

  • Salesboom is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

Salesboom

85%
2 Ratings
8.1

Veeva CRM

81%
3 Ratings

Support Rating

8.2

Salesboom

82%
2 Ratings

Veeva CRM

N/A
0 Ratings

Likelihood to Recommend

Salesboom.com

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Read full review

Veeva Systems

Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
Read full review

Pros

Salesboom.com

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Read full review

Veeva Systems

  • Easily accessible with any devices such as ipads, iphones and desktop
  • Data mining - system provides insightful information to users which are targeted for each customer
  • Increases productivity of field staffs
Read full review

Cons

Salesboom.com

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Read full review

Veeva Systems

  • Configuration flexibility specific to Medical continues to be a challenge to differentiate from Commercial
  • Standardization of permissions and customization across teams
  • Pricing
Read full review

Pricing Details

Salesboom

Starting Price

$0

Editions & Modules

Salesboom editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Veeva CRM

    Starting Price

    $0

    Editions & Modules

    Veeva CRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Salesboom.com

      We have a dedicated account manager and support. Whenever we need help we get it.
      Read full review

      Veeva Systems

      No answers on this topic

      Alternatives Considered

      Salesboom.com

      Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

      Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
      Read full review

      Veeva Systems

      As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).
      Read full review

      Return on Investment

      Salesboom.com

      • Less sales opportunities slip through the cracks.
      • Reduces sales redundant tasks and saves time.
      • Makes customers.
      Read full review

      Veeva Systems

      • The system has allowed our field staff to be more efficient
      • Target marketing based on the data analytics
      Read full review

      Add comparison