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Top Rated
169 Ratings
8 Ratings
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Score 7.4 out of 100

Xactly Incent

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Top Rated
169 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Salesforce Maps (formerly MapAnything)

Great tool for a large organization. They are now very expensive among other competitors unfortunately but have great customer service and easy setup.
Edward Phillips | TrustRadius Reviewer

Xactly Incent

Incent would be suited for any scenario that I can think of. We have been able to adapt Incent to all of our plan needs. Since our initial set up we have made many improvements within Incent making our processes better with each change.
Penny Hatch | TrustRadius Reviewer

Pros

Salesforce Maps (formerly MapAnything)

  • Color coding different accounts or data fields.
  • Ability to see travel time and not just distance.
  • Lots of data fields to pull from - big recent improvement.
Edward Phillips | TrustRadius Reviewer

Xactly Incent

  • Xactly provides a high level of transparency between sales compensation administrators, Sales Operations, sales reps, and sales management.
  • Managing multiple types of pay plans across multiple business units requires a sales comp solution that is highly flexible and customizable. No matter how unique a commission calculation is or how frequently the calculation is "tweaked", I feel that I have the right solution to make the needed changes on the fly to accommodate our business needs.
  • Xactly Incent has given us the right solution to accommodate our business as it has grown through development, acquisitions, and restructuring. Calculation accuracy and reporting through custom reporting allows our sales compensation team to be a valuable partner with our internal management, Sales Operations, and Finance/Accounting teams.
Matthew Greve, MBA | TrustRadius Reviewer

Cons

Salesforce Maps (formerly MapAnything)

  • They just restructured their pricing model and we are ending our contract because of it - you have to pay for 10 users.
  • The crossover with accounts and contacts are hard to map.
  • The window sizes when navigating the maps are difficult to work with.
Edward Phillips | TrustRadius Reviewer

Xactly Incent

  • There are some rather obvious things that seem to be overlooked-- for example, when you perform a search of records there isn't a "back to search results" functionality once you drill down into the records. If you want to go back to the list of search results after drilling down, you have to run an entirely new search.
  • The reps complain that they have to download Adobe Flash, which Xactly uses. That's pretty outdated software. Would be nice if it wasn't required.
Katelyn Hurley | TrustRadius Reviewer

Likelihood to Renew

Salesforce Maps (formerly MapAnything)

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 7.9
Based on 30 answers
Our company is totally invested in Xactly with close to 2000 reps being paid out of it. We have 3 instances and there is no other method to calculate commissions. I feel the cost (although I do not know the amount) is also very competitive for the benefits.
Jesse Duncan | TrustRadius Reviewer

Usability

Salesforce Maps (formerly MapAnything)

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 6.6
Based on 8 answers
Xactly like any software has a learning curve but lots of resources are available to help get you up and running
Renae Clary | TrustRadius Reviewer

Reliability and Availability

Salesforce Maps (formerly MapAnything)

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.4
Based on 3 answers
Xactly Incent is always available except for the time when it is going under regular maintenance/enhancements, which happens once a month. And Xactly Team lets us know in advance when this happens.
Prashant Gupta | TrustRadius Reviewer

Performance

Salesforce Maps (formerly MapAnything)

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.5
Based on 4 answers
Xactly Incent's performance is great. I have not seen any delay in page load.
Prashant Gupta | TrustRadius Reviewer

Support Rating

Salesforce Maps (formerly MapAnything)

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 6.1
Based on 8 answers
Most of the time, support does not have an ideal solution. I have had to contact my account rep to escalate issue.
Randall Lee | TrustRadius Reviewer

In-Person Training

Salesforce Maps (formerly MapAnything)

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.0
Based on 3 answers
Standard by the book - follow the guideIt's a little hard to take this back to reality
Helen Rendos | TrustRadius Reviewer

Online Training

Salesforce Maps (formerly MapAnything)

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.5
Based on 4 answers
Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
Christina Kouchalakos Eftimiou | TrustRadius Reviewer

Implementation Rating

Salesforce Maps (formerly MapAnything)

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 6.2
Based on 5 answers
Be more involved in rule creating and understand how each and every component is designed. This will help in the long run when you need to make plan changes
Helen Rendos | TrustRadius Reviewer

Alternatives Considered

Salesforce Maps (formerly MapAnything)

MapAnything is very easy to use but it appears that similar companies are too. Because of the new pricing structure, they are expensive.
Edward Phillips | TrustRadius Reviewer

Xactly Incent

Xactly has the best integration with SFDC. We are completely immersed in SFDC, so this was very high on the list of needs. The User Interface was also a feature that tipped the scales in favor of Xactly. Although the other platforms we researched had certain components that might have worked a little better than the similar functionality in Xactly, you have to look at the overall product. And for the money, Xactly delivers in every way we needed.
Steve Benson | TrustRadius Reviewer

Scalability

Salesforce Maps (formerly MapAnything)

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 7.9
Based on 4 answers
Xactly Incent can handle large amount of data for a whole year, however, it does take time to process it.
Prashant Gupta | TrustRadius Reviewer

Return on Investment

Salesforce Maps (formerly MapAnything)

  • For the first time, we were able to see donors on a map which was life-changing.
  • Its allowed us to target donors on trips and other email campaigns when we haven’t been able to before.
Edward Phillips | TrustRadius Reviewer

Xactly Incent

  • Incent has allowed me to process commissions on my own until we reached about 250 sales reps (~20 plan variations). I would not have been able to do the amount of work that I do by myself without a tool that automated a large part of the processes. I only recently hired someone to work with me and feel we could handle hundreds more between the two of us. I would not be as comfortable saying that otherwise.
  • Xactly gave us a platform that allowed our audits to go a lot more smoothly. There was less searching for various documents, and more up front answers which allowed us to spend less time working with auditors and more time processing commissions.
  • Sales reps spend less time figuring out their commissions and more time selling.
Robert R. Walters | TrustRadius Reviewer

Pricing Details

Salesforce Maps (formerly MapAnything)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Maps (formerly MapAnything) Editions & Modules

Edition
Winter 2017 / 10.4.6$301
  1. per user / month
Additional Pricing Details

Xactly Incent

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Xactly Incent Editions & Modules

Additional Pricing Details

Add comparison