Salesmate vs. Vtiger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesmate
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …
$15
per user monthly (20% off for annual subscriptions)
Vtiger
Score 8.6 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Pricing
SalesmateVtiger
Editions & Modules
Starter
$15
per user monthly (20% off for annual subscriptions)
Growth
$30
per user monthly (20% off for annual subscriptions)
Boost
$50
per user monthly (20% off for annual subscriptions)
Enterprise
Custom
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
Offerings
Pricing Offerings
SalesmateVtiger
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptional$10 / user / month
Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go creditsDiscounts are provided for both annual subscriptions, and for high volume users.
More Pricing Information
Community Pulse
SalesmateVtiger
Considered Both Products
Salesmate
Chose Salesmate
I did brief this at the start itself. Salesmate is a simple tool, which is easy to understand, easy to navigate, easy to automate your own process, easy to configure and execute things without manually feeding it everything with all details. The simple point is - Email Outlook …
Vtiger

No answer on this topic

Top Pros
Top Cons
Features
SalesmateVtiger
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesmate
7.9
44 Ratings
3% above category average
Vtiger
10.0
8 Ratings
26% above category average
Customer data management / contact management9.943 Ratings10.08 Ratings
Workflow management8.143 Ratings10.08 Ratings
Territory management9.09 Ratings00 Ratings
Opportunity management7.239 Ratings10.08 Ratings
Integration with email client (e.g., Outlook or Gmail)7.644 Ratings10.08 Ratings
Contract management6.727 Ratings10.06 Ratings
Quote & order management6.225 Ratings10.06 Ratings
Interaction tracking9.038 Ratings10.06 Ratings
Channel / partner relationship management7.429 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesmate
7.9
19 Ratings
5% above category average
Vtiger
9.5
6 Ratings
23% above category average
Case management7.517 Ratings10.06 Ratings
Call center management8.318 Ratings00 Ratings
Help desk management00 Ratings9.06 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesmate
7.0
43 Ratings
8% below category average
Vtiger
10.0
6 Ratings
28% above category average
Lead management7.242 Ratings10.06 Ratings
Email marketing6.841 Ratings10.06 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesmate
8.7
41 Ratings
14% above category average
Vtiger
10.0
8 Ratings
28% above category average
Task management9.141 Ratings10.06 Ratings
Reporting8.337 Ratings10.07 Ratings
Billing and invoicing management00 Ratings10.07 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesmate
8.3
42 Ratings
9% above category average
Vtiger
9.7
7 Ratings
24% above category average
Forecasting8.330 Ratings10.06 Ratings
Pipeline visualization8.342 Ratings10.06 Ratings
Customizable reports8.336 Ratings9.07 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesmate
7.1
44 Ratings
6% below category average
Vtiger
9.3
8 Ratings
21% above category average
Custom fields7.643 Ratings9.08 Ratings
Custom objects6.832 Ratings10.07 Ratings
Scripting environment6.620 Ratings00 Ratings
API for custom integration7.427 Ratings9.06 Ratings
Security
Comparison of Security features of Product A and Product B
Salesmate
8.3
40 Ratings
0% below category average
Vtiger
9.0
8 Ratings
8% above category average
Single sign-on capability8.334 Ratings00 Ratings
Role-based user permissions8.338 Ratings9.08 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesmate
7.1
35 Ratings
1% below category average
Vtiger
-
Ratings
Marketing automation7.135 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesmate
7.5
41 Ratings
0% below category average
Vtiger
5.0
5 Ratings
40% below category average
Mobile access7.541 Ratings5.05 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesmate
-
Ratings
Vtiger
10.0
5 Ratings
32% above category average
Social engagement00 Ratings10.05 Ratings
Best Alternatives
SalesmateVtiger
Small Businesses
FollowUp CRM
FollowUp CRM
Score 10.0 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesmateVtiger
Likelihood to Recommend
9.9
(44 ratings)
10.0
(8 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
9.9
(43 ratings)
10.0
(1 ratings)
Support Rating
2.9
(42 ratings)
10.0
(2 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
SalesmateVtiger
Likelihood to Recommend
Rapidops, Inc.
Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
Read full review
Vtiger
vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
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Pros
Rapidops, Inc.
  • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
  • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
  • Integration with other apps is good; I use QuickBooks and DocuSign.
  • Customer service is very good.
Read full review
Vtiger
  • User-friendly interface.
  • Reliable tracking system and alerts to maintain overall control of the proceses.
  • Meets all the needs of the average company.
Read full review
Cons
Rapidops, Inc.
  • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
  • The dashboard button is pointless if it still makes you choose between legacy or classic.
Read full review
Vtiger
  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Read full review
Likelihood to Renew
Rapidops, Inc.
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
Read full review
Vtiger
No answers on this topic
Usability
Rapidops, Inc.
It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
Read full review
Vtiger
I love this CRM, very user friendly. Not conflict and easy to generate the date for reporting.
Read full review
Support Rating
Rapidops, Inc.
The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
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Vtiger
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
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Implementation Rating
Rapidops, Inc.
No - All very straightforward and simple.
Read full review
Vtiger
No answers on this topic
Alternatives Considered
Rapidops, Inc.
Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
Read full review
Vtiger
VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
Read full review
Return on Investment
Rapidops, Inc.
  • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
  • It does a whole load of outreach for me. It's seamless.
  • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
Read full review
Vtiger
  • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
  • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
  • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
Read full review
ScreenShots

Salesmate Screenshots

Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger