What users are saying about
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
292 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Scale Computing HC3

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
292 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

SANsymphony

Now that you have virtualized your server's CPU and memory resources, you should look to do the same for your storage. Separation of hardware and software has many added benefits not only for CPUs and memory but for storage as well. Without this solution, we would not have been able to afford black-box type SANs at every location. This allowed us to virtualize over 90% of the server environment saving costs and power consumption/cooling and provides all the features costly black-box SANs, including true-HA (which most SAN vendors don't have). Migration from variant SAN storage and using mixed back-end storage solutions is as easier than ever before because the storage being virtualized.
Anonymous | TrustRadius Reviewer

Scale Computing HC3

I can't speak to large businesses because I'm not familiar with their technology needs, but for any small or medium business with servers and storage on-premises, Scale Computing HC3 is a scalable HCI platform that's cost-effective and easy to manage and maintain. Especially for businesses with limited tech staff, Scale Computing HC3 is a game changer, freeing up valuable time to focus on higher-level projects.
Jim Bittel | TrustRadius Reviewer

Pros

SANsymphony

  • Speed is remarkable.
  • Easy to allocate data space needs.
  • Very easy to administrate.
  • Customer assistance is fantastic.
Scott Lambourne | TrustRadius Reviewer

Scale Computing HC3

  • The Scale Computing HC3 system is so easy to maintain. We came from another virtual system and the difference in administration is huge. The time we save in maintaining this system allows us to spend more time on other network tasks.
  • We are using the snapshot feature as part of our DR plan. Here again, it is very easy to configure the snapshot plan and the way that Scale manages the snapshots does not require large amounts of additional storage.
  • When we installed the HC3 system, it took longer to mount the equipment in the rack and cable it then to have the system online. Management is very simple using their web-based interface.
Rex Knepp | TrustRadius Reviewer

Cons

SANsymphony

  • The only area I see lacking with DataCore is their support. It's not very good at all, and it's frankly, very frustrating and has almost caused me to swear off the product. With that said, the product itself (especially when working) is developed and runs very well and because of that, I will keep using it.
Andrew Bouwhuis | TrustRadius Reviewer

Scale Computing HC3

  • There are times when the alerts can be a little vague if you don't contact customer support to get a clarification of what might be wrong.
  • I would like to see some integrated backup support at some time, and not have to use a third-party agent on each virtual machine.
Wesley Johnson | TrustRadius Reviewer

Likelihood to Renew

SANsymphony

SANsymphony 10.0
Based on 1 answer
I'm currently in the process of renewing my support.
Scott Lambourne | TrustRadius Reviewer

Scale Computing HC3

Scale Computing HC3 9.4
Based on 22 answers
Since I have had no issues with downtime; easier management of my cluster and the ability to lower the number of devices in my Infrastructure, I will gladly renew my support contract with Scale Computing HC3 and upgrade my equipment with them when it comes time for it.
Brian Dunk | TrustRadius Reviewer

Usability

SANsymphony

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.4
Based on 37 answers
Everything you need to do is point-and-click easy. If you are the kind of admin who wants to edit every config file and endlessly customize your environment, then Scale may not be for you. On the other hand, if you just want it to work really well, and do what they told you it will do, then Scale is the ideal system.
David Roden | TrustRadius Reviewer

Reliability and Availability

SANsymphony

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 2 answers
Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.
Mark Simmons | TrustRadius Reviewer

Performance

SANsymphony

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 2 answers
Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.
Mark Simmons | TrustRadius Reviewer

Support Rating

SANsymphony

SANsymphony 10.0
Based on 2 answers
In the 3 years I have been running this, I have contacted support around 4 or 5 times and that was for minor questions with exception of one time when I was performing an update on the system. And in that one time, they were very timely in assisting me with correcting the problem. Top notch customer support!
Scott Lambourne | TrustRadius Reviewer

Scale Computing HC3

Scale Computing HC3 9.4
Based on 370 answers
Scale’s support is quick to respond, knowledgeable, has no problems digging into very complex issues and have the goal of problem resolution. They aren’t getting you off the phone or out of their email queue they are helping you solve your problems and find the right solutions to make sure their products function as intended or better.
Michael Rials | TrustRadius Reviewer

In-Person Training

SANsymphony

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 1.0
Based on 1 answer
I did not do in-person training.
Mark Simmons | TrustRadius Reviewer

Online Training

SANsymphony

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
Because Scale is so simple, the training is just as quick and easy.
Mark Simmons | TrustRadius Reviewer

Implementation Rating

SANsymphony

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 4 answers
The implementation was very easy. We had Scale support on standby and they were ready and eager to help if needed. The process went so fast the employees in the organization did not even know it was done.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SANsymphony

Since it's running on Windows, it's very easy to understand and get ready to work. Simple concept, great UI, very straightforward. Since it's running on Windows, it will require more updates and patching than a Linux based Virtual SAN.It requires a Windows license in addition to the DataCore license.I only tied it on Hyper-V, don't know about VMware, but I bet that it works fine as well.
Tommy Boucher | TrustRadius Reviewer

Scale Computing HC3

Scale Computing HC3 was not only cheaper than every solution that we looked at. It also had the easiest interface to learn and the least amount of hardware. We eliminated any and all setup/implementation costs as we were able to set up the cluster ourselves. All of the other services made me feel like I needed a master's degree to rack the units and set it up.
Anonymous | TrustRadius Reviewer

Scalability

SANsymphony

No score
No answers yet
No answers on this topic

Scale Computing HC3

Scale Computing HC3 9.1
Based on 1 answer
HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.
Mark Simmons | TrustRadius Reviewer

Return on Investment

SANsymphony

  • Very positive. We get requests to be added to the SAN.
  • Don't have to think about it. Solid stability.
Fernando Villamil | TrustRadius Reviewer

Scale Computing HC3

  • We have experienced cost reduction to our Disaster Recovery solution. The prior expense of 1 year of DR can now cover multiple years using Scale HC3 with Cloud Unity.
  • Our Scale solution is more cost effective than our legacy solution. The cost of 1 major component (appliance) from our legacy solution was approximately half the cost of our production Scale cluster.
Anthony Martin | TrustRadius Reviewer

Pricing Details

SANsymphony

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SANsymphony Editions & Modules

Additional Pricing Details

Scale Computing HC3

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Scale Computing HC3 Editions & Modules

Edition
HC1200$8,5001
HC1250D$15,1701
HC1250$9,6651
HC1250DF$16,7501
HC5250D$25,7001
  1. Per Node
Additional Pricing Details
Pricing shown in U.S. Dollar. Pricing for other regions available on request.

Add comparison