Likelihood to Recommend Pros : Enterprise-wide visibility to contingent worker headcount. Automated process improves cycle times, reduces manual processes. It's best for customers who already have SAP Ecosystem. Provides a seamless integration to the Clients backend SAP system. Provides advance notification of solution upgrades, patches, and revisions, especially as it relates to cloud hosted solutions. An environment secured against security violations and threats. Cons : Need a good technical and integration with right skillset. The challenge of having a good clean source of Master data. Invoice processing integration and mapping with ERP/SAP needs more improvement. Needs more improvement on cloud based help from user training point of vie. Read full review We haven't found another system that can do all that Shortlist can do (payments, tax paperwork, profile management, project management, on-boarding, etc...) but it doesn't mean we always love using Shortlist. Shortlist is cumbersome to work in and requires LOTS of redundant clicking. Something as simple as being able to right-click to open on any profile/page/account/link would save hours in a week where as now to get to two side-by-side items on some lists, you have to click back a page, re-load, and scroll down to select the next option. I appreciate that Shortlist manages all the tax paperwork and has created for us a on-boarding system that flows nicely and allows multiple team members to manage their piece of the process.
Read full review Pros Contingent labor process, starting from the job posting to final candidate onboarding Supplier and Customer collaboration options in the system Configuration options for customers Management of service delivery and service contract setups Option to establish a true end-to-end process (from source2contract to final payment) Erika Thier Category Manager External Workforce Management
Read full review Shortlist allows us to pay our freelancers without having to personally manage the back end paperwork of payroll Shortlist handles all the year end tax paperwork creation and distribution Read full review Cons The simple display and way you navigate the jobs page is not very intuitive. There could be better information displayed than what is there, and it doesn't always make sense in how you move from one page to another. I really don't like the requirement of the last 5 digits of a candidate's social security number for the "Security ID." Some candidates are reluctant to give that out, when paired with their birth day (also required). I'm not sure why this couldn't be a different piece of information - last 5 of the primary phone number, for example. Some of the field are not well-defined. For example. there is a Resume field, then an Attachments field. And the rate section isn't 100% clear, especially when entering overtime rates or discounted rates. Read full review Shortlist only allows for minor customizations to their platform. It would be great if each company could create their own view/usage set for the system. The help chat box needs some work for sure. It takes days for someone to respond if they ever respond and often there is nothing they can do to remedy the issue at hand. Payments should be able to be made every day, not just on Fridays. Read full review Likelihood to Renew Again, Fieldglass is a strong contender but Fieldglass can be difficult at times to work with and not as supportive as I'd like. As so, I'd be willing to try Beeline or other top competitors
Read full review Support Rating 30-40% of the time there is no response when you contact the chat/help feature. 30-40% of the time if they do respond, it is to say they can't do anything about the issue. Maybe 20% of the time the chat is actually helpful, but that seems like a high estimate when I think about my experience asking for support.
Read full review Alternatives Considered Great SAP system to use on multiple project data protection and preparation of clear reports and financial analytics gathering the SAP solution is effective. Through the platform, all our project documents are easy to access and upload, and to manage activities and project assets allocated via the platform are excellent.
Read full review We've never found another platform that does exactly what Shortlist does in terms of payments, taxes, project management, and on-boarding. We use other sites to source our new vendors (like
Indeed , craigslist, etc...) but ultimately we direct all those applicants to our onboarding in Shortlist. I wish some of the more "minor" platform issues we've had over the last year were fixed sooner (or fixed at all) but it does the job!
Read full review Return on Investment Fieldglass has returned significant RoI in terms of reduced rates, reduced number of suppliers and reduced numbers of workers. Fieldglass has simplified and automated the non-employee processes for managers creating more capacity for them to focus on more added value work. Fieldglass has helped reduce the risk and exposure to non-compliant suppliers and spend. Read full review Shortlist allows us to pay people and provide tax information which is a positive. Shortlist doesn't integrate with many other platforms which causes us huge delays in employee work time which is a negative. Read full review ScreenShots