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Top Rated
92 Ratings

SAP Litmos

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Top Rated
92 Ratings
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Score 8.5 out of 100
4 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

SAP Litmos

As an LMS it is intuitive and has a user-friendly design for both the learner and the administrator, making it accessible for almost all learners. It was designed for learning predominantly so it's great for hosting content such as SCORM packages, videos, documents etc - but improved focus on using it as both a comms and community platform, as is becoming increasingly required within the L&D space, would be advantageous as the news and discussion forums are a bit underwhelming. But it's not its core purpose, so that's understandable. The sheer volume of integrations and features that just keep coming, keeps its appeal and allows us to keep evolving the learner experience.
Ben Calderbank | TrustRadius Reviewer

Zywave Client Cloud - Enrollment & Onboarding

For clients looking for a communications portal this is a perfect fit. However, for clients looking to do online enrollment it is still lacking key features that other systems like Employee Navigator offers.
Robert Church | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

SAP Litmos
8.1
Zywave Client Cloud - Enrollment & Onboarding
Course authoring
SAP Litmos
7.2
Zywave Client Cloud - Enrollment & Onboarding
Course catalog or library
SAP Litmos
8.3
Zywave Client Cloud - Enrollment & Onboarding
Player/Portal
SAP Litmos
8.5
Zywave Client Cloud - Enrollment & Onboarding
Learning content
SAP Litmos
8.4
Zywave Client Cloud - Enrollment & Onboarding
Mobile friendly
SAP Litmos
8.3
Zywave Client Cloud - Enrollment & Onboarding
Progress tracking & certifications
SAP Litmos
8.5
Zywave Client Cloud - Enrollment & Onboarding
Assignments
SAP Litmos
8.0
Zywave Client Cloud - Enrollment & Onboarding
Compliance management
SAP Litmos
8.5
Zywave Client Cloud - Enrollment & Onboarding
Learning administration
SAP Litmos
8.8
Zywave Client Cloud - Enrollment & Onboarding
Learning reporting & analytics
SAP Litmos
7.2
Zywave Client Cloud - Enrollment & Onboarding
Social learning
SAP Litmos
7.7
Zywave Client Cloud - Enrollment & Onboarding

Pros

SAP Litmos

  • Reporting- SAP Litmos allows customized and automated reporting features that will help with identifying learner trends and patterns
  • Customized Dashboards- Allows learners to see the progress, task reminders and completed achievements
  • Course Library - Offers a robust library of courses to meet the constant needs of your organization.
  • Adding course content that reflect the current time- For example Litmos readiness academy to reflect on maintaining a productive work environment during a Pandemic
  • Accessibility-training can be accessed from mobile devices on the go and a user can exit a training and pick up right where they left off without losing progress.
Summer Alphonso | TrustRadius Reviewer

Zywave Client Cloud - Enrollment & Onboarding

  • Benefit enrollment
  • Document management
  • Yearly benefit management and optional coverage
Darian Rawson | TrustRadius Reviewer

Cons

SAP Litmos

  • Searching for teams is a challenge, as we have to enter the entire name (or know exactly how it starts), since all our locations start with Harvest of _________, it means having to type that and not just the unique indicator that would be in the blank.
  • Some reporting capability could be improved, as it only provides the latest iteration of something rather than historical data.
  • Ability to view/print an organization structure with Litmos is still a challenge.
Valerie Marsh | TrustRadius Reviewer

Zywave Client Cloud - Enrollment & Onboarding

  • The onboarding of employees with benefits selection is not quite complete as it pertains to full integrations with carrier feeds and EDI solutions for HIPAA 834 Transactions
  • The ultimate solution would be to integrate with payroll systems such as ADP, PayChex or Paylocity. This would eliminate the need to input and update data in multiple systems
  • Integration to HR systems like Oracle or other HR platforms would be a bonus
Robert Church | TrustRadius Reviewer

Likelihood to Renew

SAP Litmos

SAP Litmos 9.5
Based on 3 answers
For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
Nick Saunders | TrustRadius Reviewer

Zywave Client Cloud - Enrollment & Onboarding

Zywave Client Cloud - Enrollment & Onboarding 4.0
Based on 1 answer
User adoption is low within the client base that we have implemented this at and unless it can offer full EDI capabilities we will not be able to move away from Employee Navigator or Plan Source solutions
Robert Church | TrustRadius Reviewer

Usability

SAP Litmos

SAP Litmos 9.1
Based on 38 answers
I think overall usability is good to great. The user and admin interface is customizable and very easy to use. Litmos does release new features every quarter and it definitely enhances and builds value for the product. Our Company uses the Litmos system extensively, probably more than the majority of Litmos clients. With feature releases, we tend to notice bugs but they are quick to fix the major ones.
Anonymous | TrustRadius Reviewer

Zywave Client Cloud - Enrollment & Onboarding

No score
No answers yet
No answers on this topic

Support Rating

SAP Litmos

SAP Litmos 7.3
Based on 5 answers
The knowledgebase is very generic, so beyond some basic, "this is how you use Litmos", I am not super impressed with the self-service options for troubleshooting issues or finding best practices from peers. Getting a response from specialists also takes a great deal of effort. The initial ticket is almost never where my answer comes from, so I have to wait on the escalation to take place, and usually that goes to an account specialist. Once I get that, there is usually a back and forth before we agree on what the issue is. Service is always courteous, but not efficient. I am never sure where my ticket stands with regard to escalation/processing, so I have to inquire. Service tickets and service are not a clean process right now, at least not for me. Nothing like it was during our implementation.
Anonymous | TrustRadius Reviewer

Zywave Client Cloud - Enrollment & Onboarding

No score
No answers yet
No answers on this topic

Implementation Rating

SAP Litmos

SAP Litmos 9.1
Based on 37 answers
A key insight for implementation would be to take advantage of the very extensive SAP Litmos Dojo training platform before you start designing the internal structure of the Teams and other processes. You want to get your Teams structure worked out first before you start anything else. It is the building blocks for a lot of things.
Anonymous | TrustRadius Reviewer

Zywave Client Cloud - Enrollment & Onboarding

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP Litmos

Each one of the other products reviewed had one or more required features missing. A big feature that most other LMS's didn't have was a native iOS or Android application; or if there was a mobile application, it was quite frankly difficult to use and unintuitive. The Litmos Applications worked relatively well, were simple to use and enabled us to complete all of our necessary requirements. Other features that the competition struggled with was training material compatibility; Litmos allowed for SCORM or Tin Can, videos, PowerPoint, PDFs, etc. where other programs didn't allow us to add many of these formats.
Brett Citrowske | TrustRadius Reviewer

Zywave Client Cloud - Enrollment & Onboarding

We actually use HRconnection with a select few clients and use Employee Navigator, Plan Source, and ThinkHR because our clients or the carriers offered them to us as an online enrollment or training options
Robert Church | TrustRadius Reviewer

Return on Investment

SAP Litmos

  • The reporting we are able to extract from Litmos is amazing and has saved us tons of man hours.
  • SAP Litmos is extremely user friendly and our associates like logging in because of this.
  • The limitations of the assignment feature has had an impact on the Operations Training Team and the system administrator because of the removal and the assignment functionality.
Anonymous | TrustRadius Reviewer

Zywave Client Cloud - Enrollment & Onboarding

  • Less time spent asking HR to send me documents
  • Easily see my enrollments
  • Signing up for additional benefits I may have forgotten about like an HSA or FSA
Darian Rawson | TrustRadius Reviewer

Screenshots

Zywave Client Cloud - Enrollment & Onboarding

Pricing Details

SAP Litmos

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zywave Client Cloud - Enrollment & Onboarding

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SAP Litmos
8.9
Zywave Client Cloud - Enrollment & Onboarding
8.0

Likelihood to Renew

SAP Litmos
9.5
Zywave Client Cloud - Enrollment & Onboarding
4.0

Usability

SAP Litmos
9.1
Zywave Client Cloud - Enrollment & Onboarding

Support Rating

SAP Litmos
7.3
Zywave Client Cloud - Enrollment & Onboarding

Implementation Rating

SAP Litmos
9.1
Zywave Client Cloud - Enrollment & Onboarding

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