Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP S/4HANA Cloud
Score 8.6 out of 10
N/A
SAP S/4HANA Cloud is a modular cloud ERP. Embedded with AI and analytics, it helps business run anywhere, in real time. SAP S/4HANA Cloud can be deployed either on premise, in the cloud, or in a hybrid combination.N/A
SAP Sales Cloud
Score 8.4 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
SAP S/4HANA CloudSAP Sales Cloud
Editions & Modules
SAP S/4HANA Cloud
Custom Pricing
per month FUE users*
No answers on this topic
Offerings
Pricing Offerings
SAP S/4HANA CloudSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details* FUE = Full user equivalent, which allows flexible customer choice among: 1 Advanced user, 3 Core-users, or 30 self-service users per FUE. Minimum purchase is 35 FUEs.
More Pricing Information
Community Pulse
SAP S/4HANA CloudSAP Sales Cloud
Considered Both Products
SAP S/4HANA Cloud
SAP Sales Cloud
Chose SAP Sales Cloud
SAP Sales Cloud works well and has a easy set up for a simplified sales proess setup.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SAP S/4HANA CloudSAP Sales Cloud
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP S/4HANA Cloud
8.2
304 Ratings
12% above category average
SAP Sales Cloud
-
Ratings
Pay calculation7.8261 Ratings00 Ratings
Benefit plan administration8.0262 Ratings00 Ratings
Direct deposit files7.8256 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP S/4HANA Cloud
7.8
453 Ratings
3% above category average
SAP Sales Cloud
7.9
113 Ratings
4% above category average
API for custom integration7.7433 Ratings7.7100 Ratings
Plug-ins7.8401 Ratings00 Ratings
Custom fields00 Ratings8.1113 Ratings
Custom objects00 Ratings7.6108 Ratings
Scripting environment00 Ratings8.195 Ratings
Security
Comparison of Security features of Product A and Product B
SAP S/4HANA Cloud
8.3
525 Ratings
1% above category average
SAP Sales Cloud
8.7
116 Ratings
5% above category average
Single sign-on capability8.6492 Ratings9.0111 Ratings
Role-based user permissions8.0518 Ratings8.4110 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP S/4HANA Cloud
7.8
530 Ratings
8% above category average
SAP Sales Cloud
-
Ratings
Dashboards7.8493 Ratings00 Ratings
Standard reports8.0521 Ratings00 Ratings
Custom reports7.7487 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SAP S/4HANA Cloud
8.3
530 Ratings
8% above category average
SAP Sales Cloud
-
Ratings
Accounts payable8.2523 Ratings00 Ratings
Accounts receivable8.2498 Ratings00 Ratings
Global Financial Support7.882 Ratings00 Ratings
Primary and Secondary Ledgers7.984 Ratings00 Ratings
Journals and Reconciliations8.188 Ratings00 Ratings
Configurable Accounting8.079 Ratings00 Ratings
Standardized Processes8.491 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SAP S/4HANA Cloud
8.3
457 Ratings
4% above category average
SAP Sales Cloud
-
Ratings
Inventory tracking8.3447 Ratings00 Ratings
Automatic reordering8.0383 Ratings00 Ratings
Location management7.8370 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SAP S/4HANA Cloud
8.2
468 Ratings
4% above category average
SAP Sales Cloud
-
Ratings
Pricing8.1445 Ratings00 Ratings
Order entry8.3454 Ratings00 Ratings
Credit card processing8.524 Ratings00 Ratings
Cost of goods sold8.4428 Ratings00 Ratings
Order Orchestration7.966 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
SAP S/4HANA Cloud
8.5
92 Ratings
13% above category average
SAP Sales Cloud
-
Ratings
Billing Management9.01 Ratings00 Ratings
Cash and Asset Management7.881 Ratings00 Ratings
Travel & Expense Management10.01 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting7.871 Ratings00 Ratings
Period Close8.190 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
SAP S/4HANA Cloud
9.3
1 Ratings
29% above category average
SAP Sales Cloud
-
Ratings
Project Planning and Scheduling10.01 Ratings00 Ratings
Task Insight for Project Managers8.01 Ratings00 Ratings
Project Mobile Functionality10.01 Ratings00 Ratings
Definable Resource Pools9.01 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
SAP S/4HANA Cloud
8.2
40 Ratings
10% above category average
SAP Sales Cloud
-
Ratings
Award Lifecycle Management8.240 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
SAP S/4HANA Cloud
8.1
82 Ratings
15% above category average
SAP Sales Cloud
-
Ratings
Bids Analyzed and Compared8.059 Ratings00 Ratings
Contract Authoring8.159 Ratings00 Ratings
Contract Repository8.055 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated8.371 Ratings00 Ratings
Supplier Management8.074 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
SAP S/4HANA Cloud
9.8
1 Ratings
39% above category average
SAP Sales Cloud
-
Ratings
Risk Repository10.01 Ratings00 Ratings
Control Management10.01 Ratings00 Ratings
Control Efficiency Assessments10.01 Ratings00 Ratings
Issue Detection9.01 Ratings00 Ratings
Remediation and Certification10.01 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
SAP S/4HANA Cloud
8.1
62 Ratings
18% above category average
SAP Sales Cloud
-
Ratings
Transportation Planning and Optimization8.258 Ratings00 Ratings
Transportation Execution Management7.957 Ratings00 Ratings
Trade and Customs Management7.949 Ratings00 Ratings
Fulfillment Management8.354 Ratings00 Ratings
Warehouse Workforce Management8.054 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
SAP S/4HANA Cloud
8.3
66 Ratings
11% above category average
SAP Sales Cloud
-
Ratings
Production Process Design8.260 Ratings00 Ratings
Production Management8.560 Ratings00 Ratings
Configuration Management8.257 Ratings00 Ratings
Work Execution8.160 Ratings00 Ratings
Manufacturing Costs8.356 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
SAP S/4HANA Cloud
8.0
72 Ratings
11% above category average
SAP Sales Cloud
-
Ratings
Forecasting8.063 Ratings00 Ratings
Inventory Planning8.069 Ratings00 Ratings
Performance Monitoring8.068 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
SAP S/4HANA Cloud
9.0
67 Ratings
22% above category average
SAP Sales Cloud
-
Ratings
Proposal Management10.01 Ratings00 Ratings
Product Master Data Management7.967 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
8.1
122 Ratings
5% above category average
Customer data management / contact management00 Ratings8.7118 Ratings
Workflow management00 Ratings8.4120 Ratings
Territory management00 Ratings7.5106 Ratings
Opportunity management00 Ratings8.1116 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.1112 Ratings
Contract management00 Ratings8.1113 Ratings
Quote & order management00 Ratings8.2110 Ratings
Interaction tracking00 Ratings8.3112 Ratings
Channel / partner relationship management00 Ratings7.9111 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
8.1
104 Ratings
7% above category average
Case management00 Ratings7.699 Ratings
Call center management00 Ratings8.593 Ratings
Help desk management00 Ratings8.296 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
7.7
108 Ratings
1% above category average
Lead management00 Ratings7.4107 Ratings
Email marketing00 Ratings7.995 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
8.0
117 Ratings
5% above category average
Task management00 Ratings7.9112 Ratings
Billing and invoicing management00 Ratings7.897 Ratings
Reporting00 Ratings8.1107 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
8.2
116 Ratings
8% above category average
Forecasting00 Ratings8.4108 Ratings
Pipeline visualization00 Ratings8.0108 Ratings
Customizable reports00 Ratings8.4112 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
7.4
84 Ratings
1% above category average
Social data00 Ratings7.784 Ratings
Social engagement00 Ratings7.182 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
8.0
98 Ratings
9% above category average
Marketing automation00 Ratings8.094 Ratings
Compensation management00 Ratings7.981 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
7.8
100 Ratings
5% above category average
Mobile access00 Ratings7.8100 Ratings
Best Alternatives
SAP S/4HANA CloudSAP Sales Cloud
Small Businesses
Zoho One
Zoho One
Score 9.1 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.6 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 8.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP S/4HANA CloudSAP Sales Cloud
Likelihood to Recommend
8.5
(612 ratings)
8.6
(133 ratings)
Likelihood to Renew
9.0
(14 ratings)
8.8
(7 ratings)
Usability
8.1
(506 ratings)
6.7
(7 ratings)
Availability
9.0
(3 ratings)
8.0
(1 ratings)
Performance
9.0
(2 ratings)
8.0
(1 ratings)
Support Rating
7.9
(78 ratings)
8.8
(10 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
7.0
(2 ratings)
Implementation Rating
7.5
(8 ratings)
8.0
(1 ratings)
Configurability
8.5
(3 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
8.3
(93 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
SAP S/4HANA CloudSAP Sales Cloud
Likelihood to Recommend
SAP
In my company, SAP S/4HANA Cloud works best for managing global operations, real-time financial consolidation, and automating supply chain processes. We rely on its AI-driven analytics to optimize procurement, logistics, and compliance in regulated industries. However, it’s not ideal for highly customized workflows, as the public cloud version limits deep modifications. Smaller teams also struggle with its complexity and costs. For businesses needing flexibility or lower overhead, alternatives like Oracle NetSuite might be a better fit. While powerful, S/4HANA Cloud requires significant investment in implementation and training, making it more suitable for enterprises with strong IT capabilities.
Read full review
SAP
It is appropriate to have analysis, forecasts, and sales automation that allow the advisor to focus on other things because SAP Sales Cloud helps to capture potential clients, having a complete and detailed history of each one, their tastes and preferences can be validated, which helps to turn them into potential clients.
Read full review
Pros
SAP
  • SAP S/4HANA Cloud is entirely based on continuously monitored processes enhanced in numerous operational business areas.
  • The solution allows the immediate analysis of company performance indicators due to enhanced functions.
  • Ideally built on future technologies, the organization’s platform aims at providing a system intended to expand based on business complexity.
Read full review
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
SAP
  • I would like to have an offline functionality as well which is not available at the moment.
  • I would like to see in-built templates that can be used according to organization needs and have to be industry specific.
  • Navigation of this platform is quite difficult to learn and requires training. So, new users will find learning a steep curve.
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Likelihood to Renew
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review
Usability
SAP
SAPs usability is great. If there is one ERP where one can adjust about anything there is to be adjusted, this is SAP. This sometimes also means having to maintain some extra master data, but this is to be expected and is well worth the extra effort. We wouldn't have it any other way!
Read full review
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
SAP
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Support Rating
SAP
The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.
Read full review
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
Read full review
In-Person Training
SAP
More effective
Read full review
SAP
No answers on this topic
Online Training
SAP
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Implementation Rating
SAP
SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.
Read full review
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
Read full review
Alternatives Considered
SAP
As I already mentioned, it automated our tasks such as Report creation, PR creation, and many others. That's the major advantage of the S/4 HANA cloud over our previous ERP. Its robust indication system and pre-analyzed data enabled ease of decision-making, which was not incorporated in our last software.
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SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
SAP
No answers on this topic
SAP
SAP Sales Cloud scalability and flexibility are highly beneficial to our global operations; we can easily manage additional languages, regions, and currencies.......... with great simplicity, we can manage a high volume of data(of sales, customers....)and perfectly handle increased data loads and transactions. It becomes much easier to maintain performance effectively. SAP Sales Cloud gives us options to add and modify features as per our needs for ease of adapting to our daily growing business and changing situations.
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Return on Investment
SAP
  • The financial management part ensures every process is well planned and allocated resources are used efficiently.
  • The development of payroll management ensures that all employees are happily remunerated and, hence, very productive.
  • The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development.
Read full review
SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
Read full review
ScreenShots

SAP S/4HANA Cloud Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization