SAP Service Cloud vs. SentimarQ
SAP Service Cloud vs. SentimarQ
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A | |
SentimarQ | Enterprise companies (1,001+ employees) | SentimarQ (Sentiment Analysis Tool) is designed as a one-stop solution to analyze and work upon ever-expanding customer data sets, spread across social media platforms, online review panels, sites, surveys-internal and external. It is presented as a way to listen to customer sentiments, and design strategies that exceed their expectations. Vendor-provided Advantages of SentimarQ: Complete Text Analytics High Accuracy Levels Pain Points… | N/A |
SAP Service Cloud | SentimarQ | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
SAP Service Cloud | SentimarQ | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
SAP Service Cloud | SentimarQ | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SAP Service Cloud | SentimarQ | |
---|---|---|
Likelihood to Recommend | 8.6 (73 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (2 ratings) | - (0 ratings) |
Support Rating | 5.5 (1 ratings) | - (0 ratings) |
Ease of integration | 7.4 (41 ratings) | - (0 ratings) |
SAP Service Cloud | SentimarQ | |
---|---|---|
Likelihood to Recommend | SAP | QDegrees Services No answers on this topic |
Pros | SAP | QDegrees Services No answers on this topic |
Cons | SAP | QDegrees Services No answers on this topic |
Likelihood to Renew | SAP | QDegrees Services No answers on this topic |
Support Rating | SAP | QDegrees Services No answers on this topic |
Alternatives Considered | SAP | QDegrees Services No answers on this topic |
Return on Investment | SAP | QDegrees Services No answers on this topic |
ScreenShots |