Sendible vs. SocialFlow by Piano

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sendible
Score 9.2 out of 10
N/A
Sendible is a social media marketing platform that allows users to engage with their audience and track results across multiple social media channels at any time.
$9.99
per month
SocialFlow by Piano
Score 5.6 out of 10
N/A
A solution to amplify content with AI-powered social publishing. Used to grow and engage an audience through real-time data and machine-learning optimization, guiding users to content, and to just the right place in the social conversation. Socialflow was acquired by Piano in 2022, and is now a Piano solution.N/A
Pricing
SendibleSocialFlow by Piano
Editions & Modules
Creator
$29
per month
Traction
$89
per month
Scale
$199
per month
Expansion
$399
per month
Custom White Label
price on request
No answers on this topic
Offerings
Pricing Offerings
SendibleSocialFlow by Piano
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details15% discount if paying annually. 15% monthly discount or 25% annual discount offered to non-profits.
More Pricing Information
Community Pulse
SendibleSocialFlow by Piano
Top Pros
Top Cons
Features
SendibleSocialFlow by Piano
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Sendible
8.3
6 Ratings
7% above category average
SocialFlow by Piano
5.0
2 Ratings
43% below category average
Boolean keyword searches8.05 Ratings5.12 Ratings
Filtering out noise/spam8.04 Ratings4.62 Ratings
Sentiment analysis8.04 Ratings5.12 Ratings
Broad channel coverage9.16 Ratings5.12 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Sendible
9.2
12 Ratings
14% above category average
SocialFlow by Piano
5.1
3 Ratings
45% below category average
Content planning and scheduling10.012 Ratings5.13 Ratings
Audience targeting10.010 Ratings5.13 Ratings
Content optimization7.010 Ratings5.13 Ratings
Workflow management10.011 Ratings5.13 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Sendible
7.5
10 Ratings
8% below category average
SocialFlow by Piano
4.9
3 Ratings
50% below category average
Automated routing and prioritization6.09 Ratings5.12 Ratings
Customer interaction histories9.57 Ratings4.62 Ratings
Bulk actions7.09 Ratings5.13 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Sendible
7.0
9 Ratings
12% below category average
SocialFlow by Piano
5.1
3 Ratings
43% below category average
Lead generation9.04 Ratings5.13 Ratings
Content marketing9.09 Ratings5.13 Ratings
Paid media management1.01 Ratings5.13 Ratings
Campaigns and promotions9.02 Ratings5.13 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Sendible
10.0
12 Ratings
16% above category average
SocialFlow by Piano
5.7
3 Ratings
40% below category average
Twitter10.010 Ratings5.13 Ratings
Facebook10.012 Ratings5.13 Ratings
LinkedIn10.011 Ratings5.13 Ratings
Google+10.08 Ratings9.01 Ratings
Instagram10.09 Ratings5.13 Ratings
Pinterest10.04 Ratings5.12 Ratings
YouTube10.07 Ratings5.12 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Sendible
6.7
10 Ratings
17% below category average
SocialFlow by Piano
5.1
3 Ratings
43% below category average
Campaign success analytics8.010 Ratings5.13 Ratings
Real-time tracking5.08 Ratings5.13 Ratings
Competitor analysis7.05 Ratings5.12 Ratings
Account management
Comparison of Account management features of Product A and Product B
Sendible
9.0
11 Ratings
10% above category average
SocialFlow by Piano
7.1
3 Ratings
14% below category average
Role-based user permissions & privileges10.011 Ratings7.13 Ratings
Mobile access8.09 Ratings7.13 Ratings
Best Alternatives
SendibleSocialFlow by Piano
Small Businesses
Publer
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Score 9.7 out of 10
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Score 9.7 out of 10
Medium-sized Companies
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
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Score 9.3 out of 10
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User Ratings
SendibleSocialFlow by Piano
Likelihood to Recommend
10.0
(16 ratings)
5.6
(5 ratings)
Likelihood to Renew
8.0
(4 ratings)
9.0
(2 ratings)
Usability
9.0
(3 ratings)
5.1
(2 ratings)
Support Rating
9.9
(3 ratings)
5.6
(2 ratings)
User Testimonials
SendibleSocialFlow by Piano
Likelihood to Recommend
Sendible
I have a fairly straightforward use case for Sendible and it meets almost all of my needs. If you are a small company that needs a collaborative solution to social media content creation, and likely has a small team (or no team) to manage social media postings, I think Sendible is likely a great tool to schedule posts and largely automate social media marketing. A larger company or more involved marketing team could still use Sendible to schedule and collaborate on posts. However, there may be additional features they may want or need (like the ability to promote posts) that may not be available with Sendible.
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Piano Software
SocialFlow is well suited for Platform & keyword research : 1. In-depth research to identify requisite platforms & channels and the pertaining keywords, followed by query building to create search profiles & topic tags Social mediaplatforms Professional review forums Industry-focused discussion sites E-commerce websites Content streaming platforms data extraction​ 2. Setting up processes and tools for data extraction such as –-Social intelligence tools-Web scraping-Custom crawlers-Manual minimum (if applicable)
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Pros
Sendible
  • Easy to schedule and post to all of your social media platforms.
  • Customer support is very accommodating and always there to help. I have never had an issue with reaching someone whether it was for a quick question or to demo other features.
  • They have an awesome affiliate program (example: I earned over $600 from one company clicking through an signing up from my affiliate link - yay!)
  • Compared to other social media platforms, Sendible has been the most robust with features and ease of use.
  • They are always making advances and upgrades to their service offerings to better meet the needs of their customers.
Read full review
Piano Software
  • Posts without human input.
  • Monitors algorithms.
  • Easy to use interface.
Read full review
Cons
Sendible
  • Inbox. The inbox of incoming messages/posts is very clunky. Threads are separated into individual messages, making it difficult to follow conversations.
  • Reporting. The included reporting features are limited and don't allow for enough customization to be worth using.
  • Hashtags. When discussing the 10 most common mistakes (or whatever the title might be), we are unable to say "You won't believe #3" because the system reads this as a hashtag to link rather than just a number. It adds on editing time when approving posts.
  • Default settings. As a Social Media Manager, it is annoying to have myself set as default when looking at the content calendar. I don't write the posts, just approved and schedule them, so manually entering in my writers' names in the filters could be made easier by making this an editable feature.
  • Instagram. You cannot post multiple images in a single Instagram post from Sendible.
  • Service Lists. They are supposed to be helpful in grouping your services (we do this by brand), however, these lists don't pull the information you put on individual services. So if I have a list with Facebook, Instagram, and Pinterest for Brand A, you can't just add the Brand A Service List filter onto the calendar and see all of those posts that are scheduled. They don't seem to have much purpose at all.
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Piano Software
  • I'd like to open up windows for more than one account/platform at time.
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Likelihood to Renew
Sendible
If I am given a larger budget to work with then I'd like a program that tracks and collects my PR hits, as well as sends me important info to respond to. I realy like the way New Brand Analytics tracks my Trip Advisor,etc ratings
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Piano Software
  • Clarity of communication
  • Quality of product
  • Its sheer utility
  • How we now rely on it greatly
  • Reasonable price point
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Usability
Sendible
Sendible is 100% web based so managing social media platforms can be done from anywhere with internet connectivity. During registration, Sendible takes its users on a tour of its main features. The sleek design was engineered by professionals who have great interest in social media marketing. There is ample support in case users get lost and there is no learning curve.
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Piano Software
I give this rating as an outcome to understand competitor social strategy to improve strategic positioning. Drive improvement by benchmarking and serving to compete on content Identify trends, topics/themes, potential threats, etc. Improve campaigns by measuring and comparing audience reach, Interaction, etc. Measure engagement rate to analyze audience association.​ What themes/topics are generating higher engagement Insights to assist marketing teams in planning future campaigns
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Support Rating
Sendible
Sendible has a great resource center which I have used multiple times throughout my year using the platform. There are plenty of troubleshooting articles and guides that make it easy to uncover the root of any small issues I may have.
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Piano Software
They don’t seem to understand the issues when we explain them.
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Alternatives Considered
Sendible
Sendible offers outstanding value for money with majority of the features offered by more expensive platforms at a much lower cost. We were using a combination of Hootsuite and Sendible. Sendible remains our primary social media scheduling tool and we were using the free version of Hootsuite as it offered superior social listening, with the ability to track posts by keywords and hashtags in streams for example. Sendible does not offer this same functionality for social listening. When Hootsuite stopped offering social listening streams for free, we dropped Hootsuite and we are currently manually searching social media platforms one at a time until we identify a cost effective social listening tool with the required features.
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Piano Software
We've also evaluated HootSuite and Sprout Social, and we used both in the past. SocialFlow is superior in its content system for creating, editing, and publishing posts. It's ideal for a team of our size. The cost is fair. It was overall the best option in all of the categories we were looking for.
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Return on Investment
Sendible
  • Our case study on the Pinterest side of things was remarkable. Allowing us to schedule our pins in advance meant we could publish at a higher frequency and also at more meaningful times. It impacted our Pinterest growth and conversions from Pinterest very noticeably.
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Piano Software
  • Increased engagement
  • ROI
  • Efficiency
  • Transparency/data/insight
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ScreenShots

Sendible Screenshots

Screenshot of StreamsScreenshot of Monitoring KeywordsScreenshot of ReportingScreenshot of Content SuggestionsScreenshot of Compose BoxScreenshot of Bulk Importer