What users are saying about
8 Ratings
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Top Rated
4136 Ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 1.1 out of 100

Zoom

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Top Rated
4136 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Project Management

    4.7

    Sococo

    47%

    Zoom

    Feature Set Not Supported
    N/A
    Sococo ranks higher in 6/6 features

    Task Management

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Scheduling

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Workflow Automation

    4.0
    40%
    1 Rating
    N/A
    0 Ratings

    Mobile Access

    3.0
    30%
    3 Ratings
    N/A
    0 Ratings

    Search

    3.0
    30%
    2 Ratings
    N/A
    0 Ratings

    Visual planning tools

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Communication

    5.3

    Sococo

    53%

    Zoom

    Feature Set Not Supported
    N/A
    Sococo ranks higher in 7/7 features

    Chat

    5.1
    51%
    5 Ratings
    N/A
    0 Ratings

    Notifications

    5.0
    50%
    5 Ratings
    N/A
    0 Ratings

    Discussions

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    5.0
    50%
    2 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Integrates with Outlook

    4.0
    40%
    1 Rating
    N/A
    0 Ratings

    File Sharing & Management

    4.6

    Sococo

    46%

    Zoom

    Feature Set Not Supported
    N/A
    Sococo ranks higher in 8/8 features

    Versioning

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Video files

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Audio files

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Document collaboration

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Access control

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Advanced security features

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Integrates with Google Drive

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Device sync

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    Sococo

    Feature Set Not Supported
    N/A
    8.3

    Zoom

    83%
    Zoom ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.6
    86%
    689 Ratings

    High quality video

    N/A
    0 Ratings
    8.6
    86%
    691 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.6
    76%
    615 Ratings

    Mobile support

    N/A
    0 Ratings
    8.6
    86%
    90 Ratings

    Screen Sharing

    Sococo

    Feature Set Not Supported
    N/A
    8.6

    Zoom

    86%
    Zoom ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    9.0
    90%
    684 Ratings

    Whiteboards

    N/A
    0 Ratings
    8.2
    82%
    450 Ratings

    Online Meetings / Events

    Sococo

    Feature Set Not Supported
    N/A
    8.4

    Zoom

    84%
    Zoom ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.4
    84%
    613 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.6
    86%
    671 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.8
    78%
    293 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.8
    88%
    644 Ratings

    Slideshows

    N/A
    0 Ratings
    8.3
    83%
    466 Ratings

    Online Events Collaboration

    Sococo

    Feature Set Not Supported
    N/A
    8.4

    Zoom

    84%
    Zoom ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.8
    88%
    586 Ratings

    Audience polling

    N/A
    0 Ratings
    8.2
    82%
    379 Ratings

    Q&A

    N/A
    0 Ratings
    8.4
    84%
    424 Ratings

    Online Events Security

    Sococo

    Feature Set Not Supported
    N/A
    8.4

    Zoom

    84%
    Zoom ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.3
    83%
    503 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.5
    85%
    555 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.3
    83%
    393 Ratings

    Attribute Ratings

    • Zoom is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    1.1

    Sococo

    11%
    5 Ratings
    8.8

    Zoom

    88%
    705 Ratings

    Likelihood to Renew

    Sococo

    N/A
    0 Ratings
    9.5

    Zoom

    95%
    15 Ratings

    Usability

    7.0

    Sococo

    70%
    1 Rating
    8.8

    Zoom

    88%
    39 Ratings

    Availability

    Sococo

    N/A
    0 Ratings
    10.0

    Zoom

    100%
    2 Ratings

    Performance

    Sococo

    N/A
    0 Ratings
    10.0

    Zoom

    100%
    2 Ratings

    Support Rating

    6.0

    Sococo

    60%
    2 Ratings
    8.3

    Zoom

    83%
    53 Ratings

    Implementation Rating

    Sococo

    N/A
    0 Ratings
    10.0

    Zoom

    100%
    14 Ratings

    Contract Terms and Pricing Model

    Sococo

    N/A
    0 Ratings
    7.7

    Zoom

    77%
    15 Ratings

    Product Scalability

    Sococo

    N/A
    0 Ratings
    10.0

    Zoom

    100%
    1 Rating

    Professional Services

    Sococo

    N/A
    0 Ratings
    9.1

    Zoom

    91%
    8 Ratings

    Likelihood to Recommend

    Sococo

    We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
    Tom Roller | TrustRadius Reviewer

    Zoom

    In the new area of pandemic-era meetings online, I really like the opportunity that Zoom provides to have a meeting space. The audio and video quality is typically good, with problems usually being blamed on the bandwidth of the service provider. The recordings are great to be able to use once they have been processed. In fact, if there was one thing I would improve about recordings, it would be the amount of time it takes to render the video ready for output and sharing.
    Randy Palmer | TrustRadius Reviewer

    Pros

    Sococo

    • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
    • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
    • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
    Anonymous | TrustRadius Reviewer

    Zoom

    • The ease of hosting & joining meetings with a simple URL.
    • The ability to screen-share and share control of screens seamlessly makes collaboration even better.
    • Participants limit in a zoom meeting is way better than other collaboration tools.
    • Ability to restrict unwanted users from joining the meeting even with the meeting password.
    Sameera Srivastava | TrustRadius Reviewer

    Cons

    Sococo

    • It would be great if it supported other major browsers. Not everyone has Chrome installed.
    • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
    John Ball | TrustRadius Reviewer

    Zoom

    • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
    • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
    • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
    Muhammad Hossain | TrustRadius Reviewer

    Pricing Details

    Sococo

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    Sococo Editions & Modules

    Additional Pricing Details

    Zoom

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $14.99 per month

    Zoom Editions & Modules

    On-premise Edition
    Virtual H.323/SIP Room Connector$491
    Business19.991
    1. per month
    SaaS Edition
    BasicFree1
    Pro14.992
    Business19.992
    Enterprise19.992
    1. Free
    2. per month/per license
    Additional Pricing Details
    Discounts available for each plan if you pay annually.

    Likelihood to Renew

    Sococo

    No score
    No answers yet
    No answers on this topic

    Zoom

    Zoom 9.5
    Based on 15 answers
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Stefan Scherbik | TrustRadius Reviewer

    Usability

    Sococo

    Sococo 7.0
    Based on 1 answer
    It was easy to use but still needs lots of improvement to collaborate with other tools
    Anonymous | TrustRadius Reviewer

    Zoom

    Zoom 8.8
    Based on 39 answers
    Zoom has been very good in terms of usability as I have rarely had issues joining the meetings on desktop and it has always provided me with a stable audio and video and it makes it very easy for me to get through any meetings without much problem. I have found that it helps create a very friendly environment with my team through the creation of conferences and moderated chat rooms.
    Bart Harris | TrustRadius Reviewer

    Reliability and Availability

    Sococo

    No score
    No answers yet
    No answers on this topic

    Zoom

    Zoom 10.0
    Based on 2 answers
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Stefan Scherbik | TrustRadius Reviewer

    Performance

    Sococo

    No score
    No answers yet
    No answers on this topic

    Zoom

    Zoom 10.0
    Based on 2 answers
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Stefan Scherbik | TrustRadius Reviewer

    Support Rating

    Sococo

    Sococo 6.0
    Based on 2 answers
    Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
    Anonymous | TrustRadius Reviewer

    Zoom

    Zoom 8.3
    Based on 53 answers
    As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
    Kenneth Hess | TrustRadius Reviewer

    Implementation Rating

    Sococo

    No score
    No answers yet
    No answers on this topic

    Zoom

    Zoom 10.0
    Based on 14 answers
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Stefan Scherbik | TrustRadius Reviewer

    Alternatives Considered

    Sococo

    I prefer Sococo over Lync/Skype for a few reasons.I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
    Anonymous | TrustRadius Reviewer

    Zoom

    Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
    Sarah Martin | TrustRadius Reviewer

    Contract Terms and Pricing Model

    Sococo

    No score
    No answers yet
    No answers on this topic

    Zoom

    Zoom 7.7
    Based on 15 answers
    Overall I feel it is a fair price for what you pay for and the time constraints are not an issue at all. Zoom allows users to be on there for hours and hours and also you can launch as many meetings as you want. Overall I am very happy with using Zoom for our business.
    Brandon Losover | TrustRadius Reviewer

    Scalability

    Sococo

    No score
    No answers yet
    No answers on this topic

    Zoom

    Zoom 10.0
    Based on 1 answer
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Stefan Scherbik | TrustRadius Reviewer

    Professional Services

    Sococo

    No score
    No answers yet
    No answers on this topic

    Zoom

    Zoom 9.1
    Based on 8 answers
    Zoom is an all-around, robust, and equipped tool that serves a huge requirement for communicating and running business processes very effectively. The calendar integration is very helpful in notifying the team members [of] any meeting upcoming and is also apt for mobile use in special cases as well. The phone call feature is also very standout. Minimum bugs and ease of use make it the first choice for any company.
    Santanu Sen | TrustRadius Reviewer

    Return on Investment

    Sococo

    • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
    • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
    Anonymous | TrustRadius Reviewer

    Zoom

    • It enables me to send and receive messages from my team members during video calls, handling online presentations.
    • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
    • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
    Aurpa Fiza | TrustRadius Reviewer

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