Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sococo
Score 9.0 out of 10
N/A
Sococo is a remote collaboration tool with integrations with third-party applications such as Google Docs, Atlassian JIRA, and Box.
$14.99
per month per seat
Zoom
Score 8.2 out of 10
N/A
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
$5
per month per license
Pricing
SococoZoom
Editions & Modules
Sococo
$14.99 or $13.99 if paid annually
per month per seat
Sococo Unlimited
$24.99
per month per seat
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
SococoZoom
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.
More Pricing Information
Features
SococoZoom
Project Management
Comparison of Project Management features of Product A and Product B
Sococo
4.7
3 Ratings
50% below category average
Zoom
-
Ratings
Task Management5.01 Ratings00 Ratings
Scheduling5.01 Ratings00 Ratings
Workflow Automation4.01 Ratings00 Ratings
Mobile Access3.03 Ratings00 Ratings
Search3.02 Ratings00 Ratings
Visual planning tools8.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Sococo
5.3
5 Ratings
41% below category average
Zoom
-
Ratings
Chat5.05 Ratings00 Ratings
Notifications5.05 Ratings00 Ratings
Discussions6.03 Ratings00 Ratings
Internal knowledgebase5.02 Ratings00 Ratings
Integrates with GoToMeeting5.01 Ratings00 Ratings
Integrates with Gmail and Google Hangouts7.01 Ratings00 Ratings
Integrates with Outlook4.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Sococo
4.6
2 Ratings
55% below category average
Zoom
-
Ratings
Versioning6.01 Ratings00 Ratings
Video files3.01 Ratings00 Ratings
Audio files3.01 Ratings00 Ratings
Document collaboration3.01 Ratings00 Ratings
Access control5.01 Ratings00 Ratings
Advanced security features6.01 Ratings00 Ratings
Integrates with Google Drive5.01 Ratings00 Ratings
Device sync6.02 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Sococo
-
Ratings
Zoom
7.2
713 Ratings
11% below category average
High quality audio00 Ratings7.7707 Ratings
High quality video00 Ratings7.7709 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Sococo
-
Ratings
Zoom
7.5
703 Ratings
6% below category average
Desktop sharing00 Ratings8.1702 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Sococo
-
Ratings
Zoom
7.5
708 Ratings
6% below category average
Calendar integration00 Ratings7.5631 Ratings
Meeting initiation00 Ratings7.9690 Ratings
Record meetings / events00 Ratings7.7663 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Sococo
-
Ratings
Zoom
7.3
617 Ratings
5% below category average
Live chat00 Ratings7.5599 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Sococo
-
Ratings
Zoom
7.2
595 Ratings
4% below category average
User authentication00 Ratings6.8515 Ratings
Participant roles & permissions00 Ratings7.0568 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Sococo
-
Ratings
Zoom
6.2
19 Ratings
27% below category average
Hosted PBX00 Ratings5.811 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings5.713 Ratings
Directory of employee names00 Ratings7.115 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Sococo
-
Ratings
Zoom
7.1
22 Ratings
14% below category average
Answering rules00 Ratings7.012 Ratings
Call recording00 Ratings8.319 Ratings
Call park00 Ratings6.312 Ratings
Call screening00 Ratings6.912 Ratings
Message alerts00 Ratings6.716 Ratings
Business SMS/External Messaging00 Ratings7.18 Ratings
Voicemail Transcription00 Ratings7.512 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Sococo
-
Ratings
Zoom
7.7
22 Ratings
11% below category average
Mobile app for iOS00 Ratings8.220 Ratings
Mobile app for Android00 Ratings7.115 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Sococo
-
Ratings
Zoom
6.0
14 Ratings
22% below category average
Centralized communications management00 Ratings5.311 Ratings
Team messaging00 Ratings5.812 Ratings
Team document sharing00 Ratings7.112 Ratings
Call and meeting analytics00 Ratings5.712 Ratings
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User Ratings
SococoZoom
Likelihood to Recommend
1.0
(5 ratings)
7.1
(733 ratings)
Likelihood to Renew
-
(0 ratings)
4.1
(16 ratings)
Usability
7.0
(1 ratings)
6.8
(39 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(2 ratings)
Support Rating
6.0
(1 ratings)
4.3
(39 ratings)
Implementation Rating
-
(0 ratings)
9.6
(7 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.9
(13 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
SococoZoom
Likelihood to Recommend
Social Communications Company
We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Read full review
Zoom
I think Zoom runs circles around Teams! I just wish starting meetings was easier - anyone with a link should be able to start the meeting the way you can in Teams. It would also be great to be able to see participants when you are sharing your screen.
Read full review
Pros
Social Communications Company
  • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
  • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
  • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
Social Communications Company
  • It would be great if it supported other major browsers. Not everyone has Chrome installed.
  • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
Read full review
Zoom
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Read full review
Likelihood to Renew
Social Communications Company
No answers on this topic
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Social Communications Company
It was easy to use but still needs lots of improvement to collaborate with other tools
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Social Communications Company
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Social Communications Company
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Social Communications Company
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Read full review
Zoom
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Read full review
Implementation Rating
Social Communications Company
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Social Communications Company
I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
Read full review
Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
Read full review
Contract Terms and Pricing Model
Social Communications Company
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Social Communications Company
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Social Communications Company
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Social Communications Company
  • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
  • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
Read full review
Zoom
  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Read full review
ScreenShots