What users are saying about
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93 Ratings
2 Ratings

Acuity Scheduling, a Squarespace company

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93 Ratings
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Score 8.6 out of 100
2 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Acuity Scheduling, a Squarespace company

This scheduling service works great for me as a coach. I have appointments with prospects that are free and informative. I like to gather some info from them ahead of time, so it's great to be able to get answers to questions that I have without any effort. I also love having them send follow up emails for me. I also have clients who schedule one on one calls with me, and they use this scheduler. Last, I set up workshops for people to view on Zoom (online meetings). I love that people can click on the link, reserve a spot, pay for the class, and receive a confirmation, without any effort from me.
Meredith Brough | TrustRadius Reviewer

Timely

Timely is suited for organizations that prefer time tracking on remote workers. Timely is not suitable for organizations where the majority of the employees are in office.
Anonymous | TrustRadius Reviewer

Pros

Acuity Scheduling, a Squarespace company

  • One strength is that it is fairly intuitive to set up. We tried some other systems and they were WAY too complicated compared to AcuityScheduling.
  • Customer support is awesome; professional, responsive, and thorough. They seem to genuinely care about my business and try to make it fun.
  • They are constantly upgrading and working on improvements to the system, including new features. They are always open to suggestions about what other things would be helpful or what I need.
Michele Moore | TrustRadius Reviewer

Timely

  • Memory app is certainly useful for Timely. It helps guide me to log time.
  • Multiple platform support, so I could enter my time on my phone, and on laptops.
  • Timely has app integration, the most useful app is Microsoft Office365. I can track my time according to my calendar.
Anonymous | TrustRadius Reviewer

Cons

Acuity Scheduling, a Squarespace company

  • I guess the design of the app could be prettier (I don't really care about design if the app functions properly.
  • I'm not going to say it needs to be more affordable - they offer a free version if anyone's upset about that. These people deserve a chance to earn your money and pay their bills too.
Eric Weiss | TrustRadius Reviewer

Timely

  • As of now it does not provide recurring events time tracking.
  • No AI is implemented currently.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company 9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss | TrustRadius Reviewer

Timely

No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company 9.0
Based on 7 answers
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
Anonymous | TrustRadius Reviewer

Timely

No score
No answers yet
No answers on this topic

Support Rating

Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company 9.1
Based on 31 answers
Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
Katelyn Silva | TrustRadius Reviewer

Timely

No score
No answers yet
No answers on this topic

Alternatives Considered

Acuity Scheduling, a Squarespace company

One of my favourite things about Acuity, in comparison to other business tools that I use, is the minimal monthly fee. It's more than reasonable for how well it organizes and schedules my time and my business
rachel jane | TrustRadius Reviewer

Timely

Timely does not provide recurring event tracking.
Anonymous | TrustRadius Reviewer

Return on Investment

Acuity Scheduling, a Squarespace company

  • Initially, it was the best assistant we ever had.
  • Over the last month, I've spent 10-15 hours trying to find a solution on my own, with no support from Acuity. This will cost us in the long run.
  • Since purchased by Squarespace, profits seem to be the main incentive for them and they don't work with the clients like before.
Ofir Vaisman | TrustRadius Reviewer

Timely

  • It allows me to see how I spent my time on a weekly basis on each projects.
  • It does take time to enter time as of now before AI is implemented in Timely.
Anonymous | TrustRadius Reviewer

Pricing Details

Acuity Scheduling, a Squarespace company

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acuity Scheduling, a Squarespace company Editions & Modules

Edition
Emerging$141
Growing$231
Powerhouse$451
  1. per month
Additional Pricing Details

Timely

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Timely Editions & Modules

Additional Pricing Details

Add comparison