Calabrio Teleopti WFM vs. SAP SuccessFactors
Calabrio Teleopti WFM vs. SAP SuccessFactors
Product | Rating | Most Used By | Product Summary | Starting Price |
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Calabrio Teleopti WFM | N/A | Swedish company Teleopti offers their eponymous workforce management system, Teleopti WFM, which may be used for call centers, back offices, branches and stores. It integrates with ZOOM International's ZOOM Quality Management (QM) Suite for a total call center optimization solution. | N/A | |
SAP SuccessFactors | N/A | SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management. | $85 per year Up to 100 Employees |
Calabrio Teleopti WFM | SAP SuccessFactors | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Calabrio Teleopti WFM | SAP SuccessFactors | |
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Top Cons |
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Human Resource Management |
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Payroll Management |
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Leave and Attendance Management |
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Employee Self Service |
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Asset Management |
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HR Reporting |
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Onboarding |
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Performance and Goals |
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Performance Management |
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Succession Planning |
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Recruiting / ATS |
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Calabrio Teleopti WFM | SAP SuccessFactors | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | Patriot Software Score 9.0 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Paypro Workforce Management Score 9.5 out of 10 |
Enterprises | Genesys Multicloud CX (discontinued) Score 7.5 out of 10 | Infor Human Resources Score 7.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Calabrio Teleopti WFM | SAP SuccessFactors | |
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Likelihood to Recommend | 9.1 (9 ratings) | 8.2 (478 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (34 ratings) |
Usability | 9.0 (1 ratings) | 8.4 (16 ratings) |
Availability | - (0 ratings) | 8.8 (5 ratings) |
Performance | - (0 ratings) | 7.9 (5 ratings) |
Support Rating | - (0 ratings) | 8.0 (25 ratings) |
In-Person Training | - (0 ratings) | 9.1 (2 ratings) |
Online Training | - (0 ratings) | 8.7 (3 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (11 ratings) |
Configurability | - (0 ratings) | 7.8 (5 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 5.8 (2 ratings) |
Ease of integration | - (0 ratings) | 7.4 (390 ratings) |
Product Scalability | - (0 ratings) | 8.2 (5 ratings) |
Professional Services | - (0 ratings) | 8.3 (3 ratings) |
Vendor post-sale | - (0 ratings) | 8.3 (4 ratings) |
Vendor pre-sale | - (0 ratings) | 8.2 (4 ratings) |
Calabrio Teleopti WFM | SAP SuccessFactors | |
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Likelihood to Recommend | Calabrio | SAP |
Pros | Calabrio | SAP |
Cons | Calabrio | SAP |
Likelihood to Renew | Calabrio No answers on this topic | SAP |
Usability | Calabrio | SAP |
Reliability and Availability | Calabrio No answers on this topic | SAP |
Performance | Calabrio No answers on this topic | SAP |
Support Rating | Calabrio No answers on this topic | SAP |
In-Person Training | Calabrio No answers on this topic | SAP |
Online Training | Calabrio No answers on this topic | SAP |
Implementation Rating | Calabrio No answers on this topic | SAP |
Alternatives Considered | Calabrio | SAP |
Contract Terms and Pricing Model | Calabrio No answers on this topic | SAP |
Scalability | Calabrio No answers on this topic | SAP |
Professional Services | Calabrio No answers on this topic | SAP |
Return on Investment | Calabrio | SAP |
ScreenShots | SAP SuccessFactors Screenshots |