3 Ratings
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Score 8.2 out of 100
11 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Symantec Encrypted Traffic Management, formerly from Blue Coat

The Blue Coat encrypted traffic management system is still one of better tools to control, monitor, and secure internet use by employees on a company's network.
Anonymous | TrustRadius Reviewer

Wayk Bastion

It is a product that is very small footprint that allows remote control.Can be used very efficiently and effectively in a small environment. That would be up to 50 computers. You can use this in a larger environment but it would require multiple techs to cover. Currently I am the only helpdesk tech in my company.
Logan Poe | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Symantec Encrypted Traffic Management, formerly from Blue Coat
Wayk Bastion
8.6
Screen sharing
Symantec Encrypted Traffic Management, formerly from Blue Coat
Wayk Bastion
9.1
File transfer
Symantec Encrypted Traffic Management, formerly from Blue Coat
Wayk Bastion
9.0
Instant message
Symantec Encrypted Traffic Management, formerly from Blue Coat
Wayk Bastion
9.2
Access to sleeping/powered-off computers
Symantec Encrypted Traffic Management, formerly from Blue Coat
Wayk Bastion
6.1
Over-the-Internet remote session
Symantec Encrypted Traffic Management, formerly from Blue Coat
Wayk Bastion
9.1
Initiate remote control from mobile
Symantec Encrypted Traffic Management, formerly from Blue Coat
Wayk Bastion
9.1
Centralized management dashboard
Symantec Encrypted Traffic Management, formerly from Blue Coat
Wayk Bastion
8.4
Multi-platform remote control
Symantec Encrypted Traffic Management, formerly from Blue Coat
Wayk Bastion
9.1

Pros

Symantec Encrypted Traffic Management, formerly from Blue Coat

  • It can control, monitor and secure internet use by employees
  • It can be used to provide user groups accessing necessary web resources.
  • Identify the possible violations or troubleshooting
Anonymous | TrustRadius Reviewer

Wayk Bastion

  • Wayk Now has 3 authentication methods to use when connecting in to a remote Wayk Now instance - Secure Remote Password (the app password), Secure Remote Delegation (the OS credentials which is used to gain elevated rights should they be required) and finally Prompt for Permission which is very handy if your client isn't IT literate so they just get a prompt to click on to authenticate with the app that way. From what I've seen in other remote assist apps, this is fairly unique.
  • Another new feature that I think gives Wayk a slight edge over the competition is a new graphics codec for the video feed from the client app called GFWX. Again its certainly a unique take on this problem of streaming the video to the client ends app. Basically it means that the image quality is a lot better for a lot less bandwidth because of the codec's compression.
  • The last point that Wayk Now does well is its integration with the other Devolutions products such as Remote Desktop Manager in which you can create Wayk Now session entries so that you can build up a DB of your clients/your own unattended Wayk Now instances that you can open from within RDM.
Anonymous | TrustRadius Reviewer

Cons

Symantec Encrypted Traffic Management, formerly from Blue Coat

  • Categories changes more specified or detailing
  • Some categories are confused to cause access denies
  • Some functionalities can be simplified
Anonymous | TrustRadius Reviewer

Wayk Bastion

  • Requires an agent install on the remote computer (or a full Wayk install). Would like to see a tool that allowed someone to connect to my WAYK invite, and use the services remotely so that it is a true no-touch on the remote server.
  • Limited feature set (by design, but if you are looking for a full featured remote support product, this probably isn't it). Of course since this is by design it could be considered a pro.
Thomas Higgins | TrustRadius Reviewer

Likelihood to Renew

Symantec Encrypted Traffic Management, formerly from Blue Coat

No score
No answers yet
No answers on this topic

Wayk Bastion

Wayk Bastion 10.0
Based on 1 answer
Considering that Wayk Now comes in a free edition that can be used commercially, even if I wasn't to renew Wayk Now for whatever reason, I would still use it, but I do actually require the unattended access feature which is available for free now with the new free business licence.
Anonymous | TrustRadius Reviewer

Usability

Symantec Encrypted Traffic Management, formerly from Blue Coat

No score
No answers yet
No answers on this topic

Wayk Bastion

Wayk Bastion 9.0
Based on 1 answer
I feel Wayk Now is very useable as it's still a very simple concept packaged basically the same way that the competition does with their remote assist type apps
Anonymous | TrustRadius Reviewer

Support Rating

Symantec Encrypted Traffic Management, formerly from Blue Coat

No score
No answers yet
No answers on this topic

Wayk Bastion

Wayk Bastion 9.7
Based on 4 answers
My experience with their support is for a related product, not Wayk Now; however Devolutions support has always been superior to most regardless of the product being used. I left it at a 9 instead of a 10 simply because I haven't used it, but I would expect nothing less than a 10 from my experiences with RDM - both free and paid versions.
Thomas Higgins | TrustRadius Reviewer

Alternatives Considered

Symantec Encrypted Traffic Management, formerly from Blue Coat

Blue Coat Encrypted Traffic Management gives you a means to layered control internet accesses to differentiate teams or groups accordingly.
Anonymous | TrustRadius Reviewer

Wayk Bastion

I think they're great tools also. But. Skype for Business, it's only for 365 users or, with external users, be prepared to download a nice 50Mb PLUGIN.... And TeamViewer, I think it's great, but lots of companies around the world block it thinking it's a malware, more than a support tool.
Anonymous | TrustRadius Reviewer

Return on Investment

Symantec Encrypted Traffic Management, formerly from Blue Coat

  • Definitely the tools give us a better means to manage internet usage.
  • With other network tools/appliances, it protects company's assets.
Anonymous | TrustRadius Reviewer

Wayk Bastion

  • There is a no-cost version of the tool which has an immediate positive Return on Investment as it allows remote support users to efficiently assist users
Chris Reddy | TrustRadius Reviewer

Screenshots

Symantec Encrypted Traffic Management, formerly from Blue Coat

Pricing Details

Symantec Encrypted Traffic Management, formerly from Blue Coat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Encrypted Traffic Management, formerly from Blue Coat Editions & Modules

Additional Pricing Details

Wayk Bastion

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wayk Bastion Editions & Modules

Edition
Technician CAL License99.991
Site License2499.992
Country LicenseContact Us3
Global LicenseContact Us4
  1. Per Technician
  2. Unlimited Technicians, Single Site
  3. Unlimited Technicians, Multiples Sites, Single Country
  4. Unlimited Technicians, Multiples Sites, Worldwide
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Symantec Encrypted Traffic Management, formerly from Blue Coat
8.0
Wayk Bastion
9.1

Likelihood to Renew

Symantec Encrypted Traffic Management, formerly from Blue Coat
Wayk Bastion
10.0

Usability

Symantec Encrypted Traffic Management, formerly from Blue Coat
Wayk Bastion
9.0

Support Rating

Symantec Encrypted Traffic Management, formerly from Blue Coat
Wayk Bastion
9.7

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