Likelihood to Recommend Any scenario where you need to reach back into TIBCO support is something I would highly avoid. Most responses at the second round get you pointed to engaging their professional services. The general mentality seems to be "since our product acquisition cost is low, why don't you engage PS to get the value you need" If you are looking at enterprise scenarios, I would highly recommend looking at other more established products.
Read full review We just need to refresh our data once a day for our unique use case, which allows the complete online system to run on extracts. For us, this is critical because our daylight hours are spent focusing on new updates and implementations rather than worrying about excessive database traffic (which would be required with a direct connection to the online system). The process of importing extracts is straightforward and sturdy enough to handle massive amounts of data.
Read full review Pros Very intuitive tool - An Advanced reporting user can figure out in a day on the end to end operations. Easy customization - Simple changes in UI makes it less headache for the end user who maintains the tool. Being an open source product (offers Jasper web services) makes a lot developer friendly compared to SSRS, Cognos etc. Easy Connectivity - Can connect to any data source (can connect to multiple data sources) for a single report - can be customized. Community - A very strong community available online, videos - on basic how to questions, also provides assistance to use case specific scenarios. Ease of Reporting - Can create a reports with in few clicks with out struggle. Domain Designer - A very powerful tool you can create a dataset using clicks with out writing SQL code. OnDemand Scheduling - A very good scheduling feature and a has got lot more simplistic compared to other popular tools like Cognos. Jasper Studio - Very good programmatic tool (desktop tool) lets you customize the reports more company specific, can embed complex coding with 3rd party languages like Java, Groovy (scripting language). Read full review Tableau Online is completely cloud based and that's why the reports and dashboards are accessible even on the go. One doesn't always need to access the office laptop to access the reports. The visualizations are interactive and one can quickly change the level at which they want to view the information. For example, one person might be more interested in looking at the country level performances rather than client level. This is intuitive and one doesn't need to create multiple reports for the same. The feature to ask questions in plain vanilla English language is great and helpful. For quick adhoc fact checks one can simply type what they are looking for and the Natural Language Programming algorithms under the hood parse the query, interpret it and then fetch the results accordingly in a visual form. Read full review Cons Easier to customize the Jasper Server GUI. More flexibility with the input controls look and feel and maybe more input control types to select from. Have browser event functionality in the reporting itself. An easier way to iterate through an object. Maybe an option that tells the report Java run-time to stop following the report sequential flow and first integrate through this stated object many times. An easier way to create a list and add values to this list. Maybe one could stipulate the process flow of what needs to be computed first in a given field. The crosstab is a bit buggy on the Jasper studio side, so if that could be improved. Better and more examples of custom components The jive functionality on the tables needs an update. It looks so old and outdated. Read full review Can be a steep learning curve for new users Modeling and building algorithms aren't always intuitive and take some testing/retesting to ensure it's working as it should Inability to integrate easily with our HRIS platform. Reports are pulled from HRIS at various intervals and uploaded into Tableau Read full review Likelihood to Renew Even though there are challenges with Architecture, sizing and other areas with Jaspersoft provided that Jaspersoft comes up with the right set of innovation, performance, scalability, and documentation in future it will be great expansion (win-win) situation for the clients and as well as Jaspersoft.
Read full review Usability The overall performance of this platform has been excellent. It is easy to work with the user interface. Creation of digital content and publishing on our social media platforms during marketing has been easy. Running our applications and upgrading our system to meet international standards has been successful. The user dashboard displays reports and performance of all departments effectively.
Read full review From an end user perspective Tableau Online is overall very easy to navigate once you get used to it, my only complaint is that when expanding or contracting a graph, the "plus" and "minus" on the bottom left is sometimes hidden, and should always be visible. From a builder perspective, it can take some getting used to but the sheer depth of customization makes it all worthwhile.
Read full review Support Rating We have only had a couple of tickets to be open while using Jaspersoft. Each time we have a very prompte responses that would meet our expectations. We always felt that our issues were being address in a timely manner
Read full review In times where the system is down, support has always been quick to notify and keep us apprised of the latest developments. It's crucial for our system to always be available, but when emergencies have arisen, I don't recall a time where the Tableau Online Support hasn't been able to address our concerns in a timely manner.
Read full review Online Training While the training was somewhat beneficial, a lot of what was taught to us was what we managed to figure out in the weeks prior. It did provide some useful tips and reference material, but overall something more tailored to our requirements would've been better.
Read full review Implementation Rating New releases can be very buggy, also lacking when it comes to standard time zones and formats that are outside the US. As a company we never feel comfortable implementing a new release for at least 3-6 months due to errors that are found
Read full review Alternatives Considered Crystal reports is very expensive and does not integrate well with java based servers. Jasper also provides community edition, if we every want to downgrade the use, we always have the option of eliminating the server and using the reports as they are. Jasper also give you the opportunity to build BI on case by base basis including Dashboards.
Read full review Googles dashboard suite is very user-friendly and anyone can edit and make changes with very little knowledge or practice. But nothing I’ve worked with compares to the customization and multi streams of data in a user-friendly package like tableau does. It’s a really cool piece of software and I would choose that again.
Read full review Return on Investment Jaspersoft Community Edition has not had any significant impact on our ROI as we have purchased the commercial edition of the product. The only impact on ROI is that when we bring on new developers, he or she can begin work using the community edition while awaiting the installation of the commercial edition. Read full review When we release new products, we are now able to quickly see data and toggle between current periods and previous to see performance Generating new reports requires less IT time to build Data can be shared across many different device types We now have integration where our customers can extract data from our software more easily-this was a big ask from our customers Read full review ScreenShots