TimeClock Plus vs. Tracksmart

I think the best place for TimeClock Plus to work would be at a restaurant or a busy business that has a lot of people to track and needs a robust dashboard to keep things in order. For my organization, we only have around 10 people max per location and it was a bit too expensive and complex for our needs. We could use a simpler system.

Incentivized

I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.

Incentivized

• Track hours
• Track hour details
• User-friendly as an employee
• Allows our team to stay compliant
• Track PTO
• Manage time sheet on a day to day basis

Incentivized

• The platform is easy to use and it tracks everyone's attendance very well.
• I like how the system notifies me via email to review and approve employee's days requested.
• Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
• Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.

Incentivized

• Would be nice to see at end of day hours currently worked. Instead you have to do this using another function.
• Should be simpler way of putting employee's schedule in time clock rather than copying and pasting week after week, month after month.
• Should be a way to archive old employees.

Incentivized

• I wish the clock-in and attendance were on the same page
• Sometime it says it's "resting" when trying to login

Incentivized

• The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous.
• The email notifications are our most significant issue, and they are still not entirely resolved.
• I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document.

Incentivized

Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.

Incentivized

We switched to Namely for our HRIS system and they had a time tracking solution integrated within their software which made us no longer need to utilize TimeClock Plus. Namely's time tracking also flowed seamlessly into our payroll which made the process much simpler and easier to use. The reporting is also much easier to utilize.

Incentivized

Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.

Incentivized

• Positive: The ease of not manually tracking clocking in and out.
• Negative: Expensive and too robust of a software for a small team.
• Negative: The app is dated and needs an update and can be slow.

Incentivized

• Loss of company data
• Creation of stress within organization
• In my experience, complete mess

Incentivized