Vertical Wave IP vs Zoom

Likelihood to Recommend

The system does more than I've even had the pleasure to implement. I appreciate the staff and the system. It's stable and dynamic enough to meet any companies needs.

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Verified User

Administrator in Information Technology

Automotive Company, 51-200 employees

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Zoom is an excellent platform that shrinks people's physical distances and connects them virtually. We use Zoom in our school to impart education to my students and I think Zoom has all the necessary features for interacting with your students efficiently and effectively. Zoom is great for small businesses for remote communication among colleagues. However, in my opinion, Zoom is not suitable for external communication for advertising or marketing purposes.

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Syed Saad Mahmood

Mathematics Teacher

Insight International SchoolEducation Management, 51-200 employees

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Feature Rating Comparison

Vertical Wave IP

Zoom

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Vertical Wave IP

Zoom

Desktop sharing

Whiteboards

Vertical Wave IP

Zoom

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Vertical Wave IP

Zoom

Live chat

Audience polling

Q&A

Vertical Wave IP

Zoom

User authentication

Participant roles & permissions

Confidential attendee list

Pros

System uptime is tremendous, I almost forget it exists on my server rack.
Desktop software is very easy to learn, I can train new receptionists within a few minutes and they don't have to memorize extensions or rely on a sheet of numbers
Call recording works well, I am able to find calls based on a number of criteria and it finds the calls fast and I can easily export them for use.

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Verified User

Administrator in Information Technology

Automotive Company, 51-200 employees

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It's a great way to connect around the world with minimal bandwidth consumption.
Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.

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Muhammad Hossain

Sales Manager

Chain One LtdBusiness Supplies & Equipment, 51-200 employees

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Cons

There are a few interfaces for working with the system and it can be daunting to learn
They charge quite a bit annually and if you miss an update they charge you additional fees to catch up.

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Verified User

Administrator in Information Technology

Automotive Company, 51-200 employees

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You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.

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Alban Kaperi

IT Specialist

National Agency of Information Society/Agjencia Kombëtare e Shoqërisë së InformacionitInformation Technology & Services, 201-500 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Zoom 9.5

Based on 15 answers

We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Usability

No score

No answers yet

No answers on this topic

Zoom 8.7

Based on 28 answers

Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.

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Matthew Gardner

Co-Founder/Product

RouteThisComputer Software, 11-50 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Zoom 10.0

Based on 2 answers

There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Performance

No score

No answers yet

No answers on this topic

Zoom 10.0

Based on 2 answers

Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Support Rating

No score

No answers yet

No answers on this topic

Zoom 7.8

Based on 42 answers

As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.

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Kenneth Hess

Senior Systems Analyst

CymSTAR, LLCDefense & Space, 201-500 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Zoom 10.0

Based on 14 answers

If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

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Alternatives Considered

No answers on this topic

Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.

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Sarah Martin

Owner

Dignified HedonistHealth, Wellness and Fitness, 1-10 employees

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Contract Terms and Pricing Model

No score

No answers yet

No answers on this topic

Zoom 8.0

Based on 6 answers

No there are no aspects that I would recommend to be changed as far as Zoom that I would like to change. The user interface, resource-sharing capabilities, participant ease of use, meeting invitations, and easy integration with other apps make it worthy of the pricing that it demands or proposes from its users/stakeholders.

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Santanu Sen

Head of Sales

Ecommerceinsights.aiInformation Services, 1-10 employees

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Scalability

No score

No answers yet

No answers on this topic

Zoom 10.0

Based on 1 answer

Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.

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Stefan Scherbik

Associate, Video and Collaboration

BAYADA Home Health CareHospital & Health Care, 10,001+ employees

View all 1 answers on this topic

Professional Services

No score

No answers yet

No answers on this topic

Zoom 8.7

Based on 5 answers

It's a terrific tool for virtual meetings, presentations, and get-togethers. It's an incredible method to connect with individuals all around the world. It's a professional tool that enables us to share our experiences while continuing to work. It's simple to use, works with Google Calendar, and allows you to arrange meetings. If you work from home or abroad, Zoom includes great features like screen sharing, remote control, presentation mode, and even backdrops. I have been able to keep my work life balanced by integrating with other software. Clients were happy getting a simpler form of communication platform

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Mohiuddin Robin

Web Developer

Hi Technology BDInformation Technology & Services, 1-10 employees

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Return on Investment

Good call tracking and automated systems allows for less staff and accurate metrics

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Verified User

Administrator in Information Technology

Automotive Company, 51-200 employees

View all 1 answers on this topic

It enables me to send and receive messages from my team members during video calls, handling online presentations.
With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.

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Aurpa Fiza

Mapple Ltd

App developerComputer Software, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Vertical Wave IP Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Starting Price

$14.99 per month

Zoom Editions & Modules

On-premise Edition

Virtual H.323/SIP Room Connector	$49¹
Business	19.99¹

per month

SaaS Edition

Basic	Free¹
Pro	14.99²
Business	19.99²
Enterprise	19.99²

Free
per month/per license

Additional Pricing Details

Discounts available for each plan if you pay annually.

Rating Summary

Vertical Wave IP

Zoom

Vertical Wave IP

Zoom

Vertical Wave IP

Zoom

Vertical Wave IP

Zoom

Vertical Wave IP

Zoom

Vertical Wave IP

Zoom

Vertical Wave IP

Zoom

Vertical Wave IP

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Vertical Wave IP

Zoom

Vertical Wave IP

Zoom