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Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Starting at $49 per user
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
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Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Cloud
Standard
$49
Cloud
per user
Professional
$79
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
YouTube
Agorapulse Review - Calendar Publishing Features 2022
YouTube
Agorapulse Scheduling tool and Power Reports
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Scheduling Instagram Stories with Agorapulse and push notifications.
5 reasons to use Agorapulse
Watch How this marketing agency saves time using Agorapulse.
Watch How these customers use Agorapulse.
Watch How to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.
Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse starts at $49.
Reviewers rate Real-time tracking highest, with a score of 9.9.
The most common users of Agorapulse are from Small Businesses (1-50 employees).
Agorapulse Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 5% |
Comparisons
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Reviews and Ratings
(555)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(226-250 of 342)Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
- The interface is clear and easy to use
- The reports generated on demand or automatically are very understandable
- The customer service is very reactive and helpful
- Blog with information, tips & tricks
- I would need some other features, as management of personal FB profiles
- Publication in FB Groups would also be helpful
- The profile names of the new followers/unfollowers on FB/Twitter/Instagram would be great
- Keeps track of Facebook ad comments, page post comments & private messages all in one place, "inbox-style".
- Allows checking of multiple social media channels in one place.
- Allows tagging of users & pages within the interface (which Hootsuite doesn't).
- Still on the free trial version and haven't yet used the tool completely (would like to try it for scheduling posts), but found navigating through new posts using the keyboard was a little jumpy.
- Trying to understand the difference between posts that are faded, not-faded (regular text), one with an orange highlight on its side, and those turned green (these last are ones that have been responded to). A little hard to understand which one is the selected one that I'm on without using the mouse.
July 26, 2016
Great Tool
- Great User Interface
- Easy to set up
- Speeds up the response time to complaints, issues, or questions
- Need more social media channels
- Better App user interface
July 13, 2016
You MUST try out AgoraPulse!
- Social Media Analytics: Very very efficient and provide extensive details.
- Social Media Scheduling: Saves up on the time and uploads/shares the post without delay. Provides prompts for future posts.
- Very user-friendly. The interface is very easy to understand and would not take more than 5 mins for a beginner to have 100% grasp on!
- Providing a price which is suitable for start-up companies and individuals who wish to try out the program for about 6 months before making an investment.
- Bringing more options in the trial phase.
July 05, 2016
The AgoraPulse switch
- Multiple social media platform integration
- Interfacing quicker with people across multiple platforms
- Viewing analytics
- Better analytics
- Ease of user creation
July 05, 2016
Great All-Around Social Media Management Product
- The interface for monitoring activity is very easy to use and encourages users to "review" posts (inbox zero is kinda addictive).
- Multi-user monitoring is a breeze and I love that you can adjust permission levels for each user.
- The Reports interface is also very user-friendly. I love the many ways you can send or show analytics. Definitely readable for users who have a minimal grasp of social analytics.
- Would love to be able to change publishing times on ALL kinds of queued posts. Currently, I can only adjust publish times for posts that were assigned a publish time--not queued ones.
- RSS publishing functionality would also be great but we have easy workarounds for that.
- Bulk publishing would be amazing. We currently have to use another app to do this and unfortunately, it gets a bit complicated when you have two publishing calendars that aren't able to talk to each other, thus not getting a full picture of your publishing schedule easily. Lots of workarounds need to be worked out for this problem.
June 23, 2016
AgoraPulse has it all!
Score 8 out of 10
Vetted Review
Verified User
- Social publishing.
- Great for monitoring various social profiles across different platforms.
- Reports provide great data.
- Would like to be able to eventually upload more than one image per update.
- Would also be able to like to edit images within publishing without having to repost with a revised image.
June 20, 2016
Great Social Tool
- Queue feature allows us to always stay active
- Great social monitoring tool to make sure you never miss a social engagement
- Comprehensive PowerPoint analytics reports
- A hyperlink shortner tool that tracks link-clicks
- Excel Reports
June 20, 2016
Switched from HootSuite to AgoraPulse
- The interface is really nice and smooth; very easy to use. I really like how my social media manager can flag the things that require my personal attention.
- The analytics are well laid out and mostly easy to understand.
- The user monitoring and ability to see all interactions with a user in one place is very convienent.
- I wish some of the jargon was better explained, especially in the analytics section. A lot of times it's not even really very technical language so it's not easy to look up either.
- I wish that the monitoring part let users get more detail by including multiple terms, or exclusion terms or regex.
June 10, 2016
Great for a growing agency
Score 10 out of 10
Vetted Review
Verified User
- Scheduling in calendar view
- Report exports in PowerPoint
- Customizable competitive analysis
- Push notification publishing to Instagram would be great!
Score 9 out of 10
Vetted Review
Verified User
- Social media monitoring in real time.
- Analytics and reports.
- Mobile app to respond in real time.
- Reports could be a bit more complete.
- There should exist customizable inbox columns where I can choose from which profiles I want to see comments and interactions. This could be useful for community managers managing more than 1 account and 1 profile.
June 06, 2016
Quick to learn, easy to use
Score 10 out of 10
Vetted Review
Verified User
- Management across different platforms and teams
- Simple and good analytics from the start
- Easy to use and set up, short learning curve
- More customization on reports
- Choose a starting date for the review function
- Very good live customer service.
- Video guides and useful topics to get you started.
- Great social media management tool & campaign manager.
- Easier layout.
May 16, 2016
Easy to use, engaging and affordable
- Great dashboard
- User friendly interface
- Customer engagement
- Unable to post to Instagram
- Unable to use LinkedIn
May 11, 2016
Happy We Found This
- Cost
- Easy to Use
- Multiple In Boxes
- Asking for reviews
- 1 person on all the help videos, mix it up
- More videos
April 21, 2016
AgoraPulse
Score 7 out of 10
Vetted Review
Verified User
- Instagram is very easy and intuitive to use. This is a big time saver.
- The inbox also is good to show us all opportunities to engage in one place.
- It's easy to learn and get started.
- Would be good to see integration with external CRM. I hope to see this in the future.
- A broader search functionality (mentions on blogs, forums etc) would be great.
- Support isn't as great as it could be. I had a big list of questions and not all of them were answered fully.
April 14, 2016
A great platform for SMBs!
- Analyze social media data
- Easy, all-in-one social publishing
- Enable you to compare your content with competitors
- Integrate more platforms
- Enable more competitive benchmark reports for other platforms
March 29, 2016
VCN
Score 10 out of 10
Vetted Review
Verified User
- It's a perfect tool for dark post use in Facebook Ads.
- Allows us to follow Instagram comments.
- Pricing is perfect for startups.
- The connection with all the major networks is good.
- Maybe provide answers for sales more quickly.
February 22, 2016
AgoraPulse Review - From a Small Non-For-Profit Perspective
Score 10 out of 10
Vetted Review
Verified User
- Comparative metrics versus competitors - Its nice to see how others are doing with their social media platforms that work within the same realm as our company. It shows us where we could be doing better.
- Sweepstakes - Yes it appears to be "gamey," but we have gotten positive responses from our small test group that likes the occasional sweepstakes/coupon usage right through Facebook.
- One Stop Community Management - The dashboard functionality for our two marketing teams allows them to seamlessly communicate via the dashboard rather than question "Is this ad going up today." They can merely look at the calendar and go. It is also easier to match our existing calendar up with the AgoraPulse one for our graphic designers to get content out and it matches across the board.
- I currently have no issues or have recognized limitations. We are a small company and the package we have signed up for actually suits all of our needs very well.
February 15, 2016
Finally... what I was waiting for in my business.
Score 9 out of 10
Vetted Review
Verified User
- Helps to reduce time when making reports.
- Identify influencers for social media accounts.
- Easy to use, friendly and it doesn't require my time explaining it to others.
- Affordable, has a good relation of value for money.
- Helps to have conversations at the same time with multiple customers.
- When using a post in Facebook that is promoted, and some messages are connected it is hard to find the initial point of conversation.
- To have more social media accounts included, for example blogs analysis.
- In competition analysis can have better organic results.
February 12, 2016
The greatest engine in driving my business in the social media race!
Score 10 out of 10
Vetted Review
Verified User
- Social Media metrics and reporting
- Competitor Analysis
- Publishing
- Nothing
February 11, 2016
No Static At All
- I can monitor conversations from the social profiles that are most important to me. AgoraPulse cuts through the clutter.
- I'm looking forward to managing relationships with the CRM module. The demos of other platforms did not include this feature or it was offered as an add-on.
- Products that emphasize the idea of a "zero inbox" appeal to me. The smart inbox tool featured in this product is a match for what I think is important.
- It would be great to have the opportunity to view feeds. I don't think this is what the developer had in mind when designing the interface. The interface appeals to me--feeds would be a nice option.
- At first, I was unsure how to review conversations, but it was not a steep learning curve.
- The demos for some of the platforms I reviewed include support for promotional campaigns. This feature appears to missing from this product.
February 10, 2016
AgoraPulse, the must-have for Community Managers !
- Easy-to-use platform.
- Extreme flexibility and multiple options of posting.
- Detailed stats & updated reports.
- Users/followers monitoring.
- Facebook API issue: impossible to tag someone.
- Instagram API issue : impossible to post directly from the platform.
February 03, 2016
Agorapulse is an almost necessary expansion for Facebook!
Score 8 out of 10
Vetted Review
Verified User
- It has many features packed into one package which would normally require multiple apps to do it
- It has great monitoring/reporting system
- Pricing is too high.
January 20, 2016
Stand out product
Score 9 out of 10
Vetted Review
Verified User
- Ease of use. Dashboard is very user friendly.
- Layout is very simple clean and modern.
- Send to client for approval option.