TrustRadius
Great Tool
https://www.trustradius.com/social-media-managementAgorapulseUnspecified8.5351101
Mike Yeatts profile photo
July 26, 2016

Great Tool

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with AgoraPulse

We are a small nonprofit with 10 full time staff. Each of our staff members are responsible for utilizing AgoraPulse for their departments. What's great is that we have one person who can coordinate and assign staff to respond to social media comments. We have a small staff so this solution, allows us to manage all of our social media channels in one location. It provides us the ability for greater efficiencies.
  • Great User Interface
  • Easy to set up
  • Speeds up the response time to complaints, issues, or questions
  • Need more social media channels
  • Better App user interface
10 - They all represent different areas that they are responsible.
  • Saves time and money.
  • Faster response time for customers.
  • Great reporting for ability to learn the best times to post.
It's great for staff looking to be more efficient with their time using social media.

Agorapulse Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
10
Content planning and scheduling
10
Audience targeting
10
Workflow management
10
Customer interaction histories
10
Bulk actions
10
Lead generation
Not Rated
Campaigns and promotions
10
Twitter
10
Facebook
10
Instagram
10
Campaign success analytics
10
Real-time tracking
10
Competitor analysis
10
Role-based user permissions & privileges
10
Mobile access
10