Skip to main content
TrustRadius
Appian

Appian

Overview

What is Appian?

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

Read more
Recent Reviews

Automation Platform

10 out of 10
December 19, 2023
Incentivized
Appian is being used by a department in my company, it usually helps us solve business problems provided by various customers. And …
Continue reading

TrustRadius Insights

Appian has proven to be a versatile and valuable tool for a wide range of use cases across various industries. Users and customers have …
Continue reading

remote user

8 out of 10
December 21, 2021
Incentivized
attestations and validation for company policies (i.e. covid protocol and vaccine requirements). attestations prior to building entry.
Continue reading

A+ for Appian

9 out of 10
December 16, 2021
Incentivized
Within my organization, Appian is utilized to provide a tracking solution for contractors going through the recruitment and placement …
Continue reading

its helpful

10 out of 10
December 13, 2021
Incentivized
We have automated the whole business process and its associated business activities. We collect data from a lot of different users and …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Platform Scalability (73)
    9.4
    94%
  • Reusability (75)
    9.4
    94%
  • Drag-and-drop Interfaces (72)
    8.9
    89%
  • Visual Modeling (73)
    8.8
    88%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Appian Community Edition

$0

Cloud

Application - Input-Only

$2

On Premise
per month per user

Application - Infrequent

$9

On Premise
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.appian.com/platform/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

APPIAN DEMO RECORDING SESSION # 91-9866955524

YouTube

Appian Developer Tutorial for Beginners | Appian Training

YouTube

APPIAN DEMO

YouTube

APPIAN DEMO | Harsha Trainings |

YouTube
Return to navigation

Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

9.1
Avg 8.5
Return to navigation

Product Details

What is Appian?

Appian provides a software development platform that combines Full-Stack Automation and enterprise low-code to rapidly deliver business applications. Appian can be used to improve customer experience, achieve operational excellence, and simplify global risk and compliance.

Appian is a platform for building enterprise software applications. Appian boasts running some of the most important processes at companies like Enterprise Rent-A-Car, Aviva, Dallas/Fort Worth International Airport, and the US Department of the Treasury.

Some Appian use cases include - Intelligent Business Process Management Systems (iBPMS), Dynamic Case Management (DCM), Digital Process Automation (DPA), Robotics Process Automation (RPA), and Low-code Development.

Appian Features

Low-Code Development Features

  • Supported: Visual Modeling
  • Supported: Drag-and-drop Interfaces
  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

Appian Videos

The world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.
Ryder is the leader in commercial truck rentals and leasing, dedicated to continuous process improvement to solve customer problems, increase cost effectiveness, and ensure driver safety. Appian supports Ryder with the technology they need to deliver. Beginning with solutions ...
 Show More
FirstBank deployed Appian for intelligent case management to rapidly identify and resolve potential money laundering schemes. FirstBank ensures safety, achieves 100% compliance, and saves more than 1,000 work hours each year with the AML solution.
Alabama Power wanted to modernize their in-house energy improvement financing program. With Appian, they created the Smart Financing application, which automates and streamlines the entire financing process. Alabama Power has increased ally financing in some cases by 1200%.
In this video, Target IT and business leaders talk about their remarkable achievement and how they worked with Appian to transform customer journeys, streamline operations, and galvanize Target’s efforts to overcome the disruption that is so pervasive in the financial services industry.
Chris Lee of Merck and Evjatar Cohen of Appian delve into Merck's digital transformation with Appian. They discuss Merck's journey from siloed data and disjointed systems, to Appian's end-to-end solution providing workers with a simplified interface, unified data, and the comp...
 Show More
At Appian, we believe companies need a simpler, faster way to create powerful software. That’s why we pioneered the low-code market. Learn more about low-code in Appian CEO Matt Calkins' own words.
Hear from some of the world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.

Appian Competitors

Appian Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

OutSystems and Pega Platform are common alternatives for Appian.

Reviewers rate Reusability and Platform Scalability highest, with a score of 9.4.

The most common users of Appian are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(268)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Appian has proven to be a versatile and valuable tool for a wide range of use cases across various industries. Users and customers have reported success in automating business processes, improving productivity, and streamlining operations. Organizations have utilized Appian to replace manual paper-based systems, enabling online applications, document uploads, and simultaneous stakeholder reviews. This has greatly enhanced collaboration and cross-referencing of applications between different organizations.

In the healthcare sector, Appian has been instrumental in automating patient registration, diagnosis, and treatment workflows, eliminating paper-based processes and connecting patients with doctors and departments in a faster and more streamlined way. The platform has also been widely used for low code development and migrating older applications to the Appian code base. Additionally, Appian's capabilities in digital transformation and data analysis have allowed departments to study their own data and generate insightful reports.

Users have found Appian to be particularly beneficial for managing processes in areas such as trade reporting, client mailing process automation, onboarding new hires, workforce planning, case management, consumer marketing lists generation, CRM management, retail store remodeling, and even setting up cafes. They appreciate its ability to simplify complex tasks, automate mundane processes, and integrate with various systems. Furthermore, reviewers have commended Appian for its performance and scalability in handling large volumes of data and processes.

Overall, Appian's flexibility, customization options, user-friendly interface, collaboration features, advanced analytics capabilities, seamless integration with other systems, and overall capability for rapid development and deployment have made it a reliable choice for organizations looking to streamline operations and improve efficiency.

Intuitive User Interface: Users have consistently praised Appian for its visually uncluttered and intuitive user interface, with many stating that it allows for quick adoption by both internal and external users. The simplicity and user-friendly nature of the interface make it easy for business users with minimal training to navigate and perform tasks efficiently.

Low-Code Development Platform: Many reviewers appreciate the ease of use provided by Appian's low-code development platform. They find it beneficial that they can develop user interfaces without extensive coding knowledge, allowing for rapid application development and reduced reliance on traditional programming languages. This feature has made the development process more accessible and efficient.

Flexible Access Control: A significant number of users praise Appian for its flexibility in providing different levels of access to users based on their roles. This capability contributes to better data security and control within organizations, enhancing overall data management. Additionally, the ability to tailor processes for specific business needs and configure processes for new business users is seen as a major advantage, contributing to the software's adaptability.

Inflexible and Expensive License Model: Some users have found the license model of Appian to be inflexible and expensive, making it challenging for them to include end customer processes due to limitations in named user licenses or big bang packages.

Limited Exporting and Data Analysis Capabilities: Reviewers have mentioned limitations on exporting data to Excel, causing inconvenience for users who need to analyze large amounts of data. They have also encountered issues with the date-time stamp of exported data, leading to problems in data analysis.

Steep Learning Curve and Technical Limitations: Users have highlighted a learning curve associated with the different paradigms in Appian and experienced technical limitations when using certain browsers, particularly with date controls. Workarounds were needed to overcome these limitations.

The most common recommendations from users are:

  1. Try Appian for quick application development with less resources. Users have found Appian to be a reliable platform for rapidly building applications without requiring excessive time or resources.

  2. Create evaluation criteria and apply a defined score to each platform for an informed decision. Users suggest defining specific criteria to evaluate different platforms and assigning scores to objectively compare them. This approach helps in making an informed decision when selecting the most suitable platform.

  3. Develop a small Proof of Concept (POC) to determine the requirements before deploying Appian. Users recommend starting with a small POC to understand the specific requirements and capabilities of Appian within the organization. This allows for a better understanding of how Appian can meet the organization's needs and ensures a successful deployment.

By following these recommendations, organizations can leverage the benefits of Appian and efficiently develop applications while making informed decisions about their technology choices.

Attribute Ratings

Reviews

(26-50 of 138)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Appian is being used as our primary tool of development for our applications for our department. It's made our applications easier to develop (because it's relatively easy to pick up and use) and has allowed us to easily include more people when creating interfaces.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Appian for onboarding new hires for our clients. We are a staffing company and onboard thousands of people a week. Our Appian solution helps us keep track of the many onboarding activities for each new person (candidate) we hire, including background checks, drug screening, form signatures, and more. The workflow management automation is quite valuable. We use it for our candidate tracking and are evaluating Appian for other initiatives.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Appian is being used to digitize and improve operational efficiencies within our organization. As with all digitization initiatives, Appian is used where a combination of users and processes are involved in business operations. We also aim to move away from legal Excel spreadsheets to workflows.
August 03, 2021

A developer's opinion.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appian is currently being used to develop any new software services applications within my department. Currently, Appian development is happening in a few different departments, but as of now, not many. The applications developed using Appian address the need for updated forms collections. The previous methods are tedious and require a lot of uploads/downloads for the tasking to be completed. Using Appian has made it easier on the user when completing forms and seeing tasks through to the end. This includes the processes where more than one type of user is required to complete one step of the process and push it to the next step. There are some issues that I've encountered, but I believe that these issues come from our specific business rules and how we are using Appian. Furthermore, after having several meetings with Appian representatives, a lot of our requests for features are already in the process of being created and it's just a matter to time before they are available.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appian is an excellent BPM tool to design and deliver business solutions quickly and reliably. With Appian, creating workflows and managing processes is very easy. It comes with lots of out-of-the-box functionalities to ease and manage the business functionalities.
In our organization, we use Appian at full capacity to deliver the best for our clients. It is continuously evolving and always tries to meet the market requirements such as Artificial Intelligence, Document Processing, Robotic Process Automation, etc.
If you are stuck somewhere, it has a great community too where other professionals and even Appian employees are ready to help.
Michael French | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use this for workforce planning which means to both analyze current workforce as well as to look forward for future opportunities and understand people and training needs in order to plan and prepare properly for future projects. The scope is global in nature with projects in over 30 countries.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appian is being leveraged by a few businesses within Citi. Appian is used to address all kinds of business problems in the businesses it is used. I have used this to replace old, out-of-date applications while also being used to support a new process that never had any structure to it at all.
July 31, 2021

Low Code Platform

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our engineering department has been using this product since 2017 to automate business processes. It's very lightweight, has a low code platform, and is easy to build software applications quickly. Since Appian's adoption, we were able to deliver business functionality so quickly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Appian is being used to replace older technologies in development of the support tools for the analysts in Fitch. Currently, it is more of a pilot program on a department level. So far, it looks successful and has prospects to be used across the whole organization. Appian addresses problems which we had with other technologies which were not flexible enough to allow for implementation of the applications to meet their needs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Appian is being used from] Business Interface and Solutions to User and client interactions. It allows for simplified data acquisition from users to replace legacy applications. Additionally [helpful] for creating interfaces for users to interact with clients, tracking the activities, and assigning follow-up tasks for the same.
The Secure Web interface allows us to streamline the processes and allows access to all levels of users, as well as clients.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appian was selected as the platform to help implement a global workflow management process for contract, premium, and claim management in our organization. The implemented solution allows our organization to standardize our processes, consolidate the information and provide a dashboard for our executives. Aside from this, it has considerably reduced our time to market and improved the quality of the solutions we deliver to the users in our organization.

The solution(s) implemented in Appian are deployed worldwide across all Aon Reinsurance offices.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Appian is being used across the whole organization both as a Low-Code development BPM tool to develop and use the various applications across different Business Units.
It is being very helpful in developing various banking applications like loan processing and claim settlement to name a few in easy to use manner.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Appian for low code development, specifically, we are migrating several older applications to our Appian code base. Specifically, we are using in the Production and Technology workspace and slowly expanding the Appian footprint across the organization. Given the distributed nature of our workforce, using a tool like Appian allows us to leverage more expensive managers with our emergent coding organization.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Appian as our enterprise business process automation platform. We started off small and we are expanding the tool to new departments. Appian addresses the dependency we had on email communications, now everything is ported to a workflow for better visibility of how each department works.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Appian is currently used with more than 10 apps in different business areas. Credit onboarding, KYC, Customer Service, Compliance, Internal forms, Taxes, etc. So it is used by a wide variety of users and in very different numbers of users per app, from 5 to 800.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appian is a key component of our initiative to automate business processes and improve the quality of manual work through tailored LOB applications. It enables rapid delivery and iteration on these internal applications. We are also taking advantage of its strengths in the case management area.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our organization, Appian is used by every employee across the whole organization including the interns so as to ease the internal processes starting from onboarding, leave requests, timesheet submission, and most of the business workflows that need approval.
May 18, 2021

Appian 2021 Review

Thapani Sawaengsri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Appian as the software to power one of our student service platform. We have built multiple products on the platform that allows cross communication throughout the entire organization. This has greatly helped our organization's efforts in digitalizing and improving our business processes. Appian has allowed fast development and great customization to create whatever feature is needed.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Appian is used [within] the company. My [department] is in charge of developing tools for the rest of the departments. Appian is helping us a lot for the digital transformation. Also It helps us studying the [data] and making our own reports so we take advantage of our data. Appian is [becoming] more and more important and [satisfices] our needs.
Score 9 out of 10
Vetted Review
ResellerIncentivized
We are implementing Appian across various organizations to help automate their workflows and reduce processing times. We are also helping solve audit challenges, as we are able to track all activity and changes within the system. We not only work as developers, but we also work with our clients to solve their most challenging problems and find the best solutions in Appian.
Return to navigation